Atera vs. Unanet ERP GovCon

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atera
Score 8.9 out of 10
N/A
Atera is a platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere. Users can manage their IT operation from patch management, IT automations, advanced reporting, alerts, helpdesk, ticketing, and it features dozens of integrations with familiar tools. Its pay-per-technician model enables IT teams and MSPs to pay a fixed price and scale operations across unlimited devices, all while reducing menial tasks so they…
$99
per month per user
Unanet ERP GovCon
Score 8.6 out of 10
Mid-Size Companies (51-1,000 employees)
Unanet ERP GovCon is software for government contractors offered on-premise or in the cloud. Features include resource planning, skills management, budgeting, forecasting, time tracking, expense reporting, billing, revenue recognition, and project status and performance reporting.N/A
Pricing
AteraUnanet ERP GovCon
Editions & Modules
MSP - Pro
$99
per month per user
MSP - Growth
$129
per month per user
IT Department - Professional
$149
per month per user
MSP - Power
$169
per month per user
IT Department - Expert
$169
per month per user
IT Department - Master
$199
per month per user
No answers on this topic
Offerings
Pricing Offerings
AteraUnanet ERP GovCon
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeRequired
Additional DetailsUnlimited devices. Prices per user, per month, billed annually.
More Pricing Information
Community Pulse
AteraUnanet ERP GovCon
Top Pros
Top Cons
Features
AteraUnanet ERP GovCon
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Atera
10.0
1 Ratings
0% above category average
Unanet ERP GovCon
-
Ratings
Virtualization monitoring10.01 Ratings00 Ratings
IT Asset Discovery10.01 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Atera
9.3
85 Ratings
24% above category average
Unanet ERP GovCon
-
Ratings
Remote monitoring9.384 Ratings00 Ratings
Network device monitoring8.673 Ratings00 Ratings
Activity Monitoring10.01 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Atera
9.0
84 Ratings
22% above category average
Unanet ERP GovCon
-
Ratings
Patch Management8.783 Ratings00 Ratings
Policy-based automation8.871 Ratings00 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
Atera
7.8
1 Ratings
8% below category average
Unanet ERP GovCon
-
Ratings
Attended device access10.01 Ratings00 Ratings
Unattended device access10.01 Ratings00 Ratings
Mobile device access1.01 Ratings00 Ratings
Virtual device access10.01 Ratings00 Ratings
Multiple-display support7.01 Ratings00 Ratings
Multiple concurrent sessions9.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Atera
-
Ratings
Unanet ERP GovCon
8.5
5 Ratings
12% above category average
Task Management00 Ratings7.34 Ratings
Resource Management00 Ratings7.35 Ratings
Gantt Charts00 Ratings8.01 Ratings
Scheduling00 Ratings8.24 Ratings
Workflow Automation00 Ratings7.34 Ratings
Team Collaboration00 Ratings8.43 Ratings
Support for Agile Methodology00 Ratings9.92 Ratings
Support for Waterfall Methodology00 Ratings10.01 Ratings
Document Management00 Ratings9.12 Ratings
Email integration00 Ratings8.25 Ratings
Mobile Access00 Ratings9.13 Ratings
Timesheet Tracking00 Ratings9.15 Ratings
Change request and Case Management00 Ratings9.14 Ratings
Budget and Expense Management00 Ratings8.65 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Atera
-
Ratings
Unanet ERP GovCon
8.6
4 Ratings
15% above category average
Quotes/estimates00 Ratings8.92 Ratings
Invoicing00 Ratings8.23 Ratings
Project & financial reporting00 Ratings8.24 Ratings
Integration with accounting software00 Ratings9.14 Ratings
Best Alternatives
AteraUnanet ERP GovCon
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
NinjaOne
NinjaOne
Score 9.2 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises

No answers on this topic

Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AteraUnanet ERP GovCon
Likelihood to Recommend
9.2
(87 ratings)
7.7
(6 ratings)
Likelihood to Renew
9.4
(4 ratings)
-
(0 ratings)
Usability
9.5
(34 ratings)
-
(0 ratings)
Support Rating
9.0
(5 ratings)
9.1
(2 ratings)
User Testimonials
AteraUnanet ERP GovCon
Likelihood to Recommend
Atera
As a one-person IT department, Atera is almost like having another person to help, especially as we integrate the AIT functionalities. We have several locations spread over nearly 200 miles, and Atera has enabled me to remote in and fix something that before would have had to wait until we could justify an all-day or overnight 300 mile round trip.
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Unanet
Unanet is a great system and has really helped our managers gain more insight to their projects. We have faster timesheet completion rates which leads to faster billing. We have been very happy with the system but there are some trial and error scenarios where it takes us some time to actually get the data needed or use the system the way we need it to be utilized. Thankfully they do have a great support staff that assists with issues as they arise.
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Pros
Atera
  • Support, if you need them they are there and they always have the answers you need.
  • The AI scripting features allow you to really hit the ground running. You can give it a prompt and it will give you a script that will be very close to what you need. All you have to do is polish it up and test it out.
  • I love having the ability to use multiple remote access tools, in the event a machine has an issue with one of them, or if a cloud service goes down, you have a fallback.
  • The shared script library is an amazing resource for troubleshooting and streamlining.
  • The development teams are open to adding features and have done so frequently based on user requests.
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Unanet
  • The time keeping component works well. It gives a level of confidentiality we did not have in our previous home grown system.
  • We are able to set up projects based on a number of criteria, allowing us to differentiate for reporting purposes.
  • We can easily import billing information into our Financial system from Unanet, when previously we would manually enter this information.
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Cons
Atera
  • Some basic functions need some extra work
  • Some basic things are behind paywalls
  • Feature board is not credible. Ideas taking very, very long to implement
  • Atera has no clear road map
  • SNMP monitoring needs a make over and needs more options
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Unanet
  • Would like to be able to search for users by first name as well as last name.
  • Would like to be able to modify save and share some of the canned reports.
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Likelihood to Renew
Atera
As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
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Unanet
No answers on this topic
Usability
Atera
This has been a great platform to handle both service requests and device maintenance. Without it, we would have to do manual ticket creation through another platform that does not link with a RMM making the help desk inefficient and frustrating both Employees and the Executives of the company. The addition of AI makes all of this even easier!
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Unanet
No answers on this topic
Support Rating
Atera
Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
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Unanet
The support of Unanet is incredible, A simple email to their support team always gets a response in less than 24 hours and is really solutions focused. Unanet support is the best out there- guaranteed
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Alternatives Considered
Atera
Atera was the clear winner for us. The interface and tools were very easy to learn and setup. Atera's licensing incorporates good feature sets and value levels. Some of the other products were difficult to setup and lacked good flow between tools. The value proposition was also not as good.
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Unanet
We were used to Deltek's Costpoint from the prior company and Unanet is far easier to use for users, accounting personnel, project managers, and corporate managers. Continuous enhancements lead us to believe that Unanet will be even better in meeting our needs.
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Return on Investment
Atera
  • We have been able to add new employees/devices without increasing my staff to support them.
  • The value of charging per technician verses per device cannot be stated enough. Without that pricing, I wouldn't be able to budget enough to pay for all of the things I get with Atera.
  • They have a customer portal which allows the end user to check on submitted tickets, open new tickets and recommend any new features.
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Unanet
  • Increased employee efficiency - less back end work for incorrect submissions.
  • Better results with profit analysis of profits on an ongoing basis.
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ScreenShots

Atera Screenshots

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Unanet ERP GovCon Screenshots

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