What users are saying about
16 Ratings
5 Ratings
16 Ratings
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Score 8.5 out of 100
5 Ratings
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Score 9.7 out of 100

Attribute Ratings

  • ControlUp is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

Aternity

85%
6 Ratings
9.6

ControlUp

96%
2 Ratings

Support Rating

9.1

Aternity

91%
4 Ratings

ControlUp

N/A
0 Ratings

Likelihood to Recommend

Aternity

We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
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ControlUp

An environment where visibility of general performance metrics isn't currently done or is done with a system that is difficult to use (which was our case). An environment where resource allocation decisions need to be made (e.g. how much RAM and CPU to allocate to VM pools). An environment where a troubleshooting tool is needed (e.g. to answer the question, "Why is this person experiencing poor performance right now?")
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Pros

Aternity

  • Root cause finding/remediation (it goes beyond analysis).
  • Shows latency between applications and servers.
  • Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.
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ControlUp

  • The triggers are very flexible and can be configured to alert on things from events in sessions to hardware failures. Script actions are what they sound like. They are scripts that can be created and run on demand or tied to a trigger. One example is that if a hard drive is low on space we have a script to clean up certain things on the drive.
  • Script actions are supported by the ControlUp community. Community members can submit scripts that are reviewed by ControlUp and approved. This means more script are added over time.
  • ControlUp support and sales support has been great. Our sales engineer is always willing to jump on and help us with configuration issues and standard support is quick to respond and are good at resolving issues.
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Cons

Aternity

  • The tool demands High CPU resources to perform monitoring which reduces the overall performance and the user experience is sluggish
  • Also a good amount of training is required to set up the different use cases and monitoring parameters which in return demands a dedicated resource to work on the tool
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ControlUp

  • It seems that there is a gradual transition occurring from one interface (a local program) to another (Web). This creates confusion at times.
  • ScoutBees module has a problem with our version of Horizon, so we can't do a login test
  • The local program for ControlUp uses a lot of resources
  • The training session focus on very large environments, which we aren't. Might be good to offer SMB sessions separately.
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Pricing Details

Aternity

Starting Price

Editions & Modules

Aternity editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    ControlUp

    Starting Price

    Editions & Modules

    ControlUp editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Aternity

      The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
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      ControlUp

      No answers on this topic

      Alternatives Considered

      Aternity

      There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
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      ControlUp

      I feel all these products are good and have their strengths but for me it came down to two categories. How easy is it to find issues and cost. It seemed to me that the easiest to use is ControlUp and eG. Price broke down to ControlUp and SysTrack being lower than Goliath and eG.
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      Return on Investment

      Aternity

      • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
      • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
      • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
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      ControlUp

      • It led us to make some quick and simple changes that reduced our logon times by 25%
      • We are better able to evaluate CPU and (especially) RAM utilization in our VDI pools (used for planning)
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