Aternity Digital Experience Management vs. Microsoft System Center Operations Manager (SCOM)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aternity
Score 5.1 out of 10
N/A
The Aternity Digital Experience Management platform provides AI-powered analytics and self-healing control in order to improve employee productivity and customer satisfaction, get to market fast with high quality apps, drive down the cost of IT operations, and mitigate the risk of IT transformation. Formerly from Riverbed Technologies, Aternity became an independent company in 2020, and assumes the the APM capabilities of the SteelCentral AppInternals solution, formerly from Riverbed.N/A
Microsoft System Center Operations Manager (SCOM)
Score 7.4 out of 10
N/A
Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.N/A
Pricing
Aternity Digital Experience ManagementMicrosoft System Center Operations Manager (SCOM)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AternityMicrosoft System Center Operations Manager (SCOM)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Aternity Digital Experience ManagementMicrosoft System Center Operations Manager (SCOM)
Top Pros
Top Cons
Features
Aternity Digital Experience ManagementMicrosoft System Center Operations Manager (SCOM)
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Aternity Digital Experience Management
-
Ratings
Microsoft System Center Operations Manager (SCOM)
6.1
22 Ratings
22% below category average
Application monitoring00 Ratings5.020 Ratings
Database monitoring00 Ratings9.022 Ratings
Threshold alerts00 Ratings10.022 Ratings
Predictive capabilities00 Ratings2.120 Ratings
Application performance management console00 Ratings3.119 Ratings
Collaboration tools00 Ratings6.017 Ratings
Out-of-the box templates to monitor applications00 Ratings4.120 Ratings
Application dependency mapping and thresholding00 Ratings4.018 Ratings
Virtualization monitoring00 Ratings7.020 Ratings
Server availability and performance monitoring00 Ratings10.021 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.021 Ratings
IT Asset Discovery00 Ratings5.118 Ratings
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Aternity Digital Experience ManagementMicrosoft System Center Operations Manager (SCOM)
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User Ratings
Aternity Digital Experience ManagementMicrosoft System Center Operations Manager (SCOM)
Likelihood to Recommend
8.5
(6 ratings)
8.0
(25 ratings)
Support Rating
9.1
(2 ratings)
7.3
(8 ratings)
User Testimonials
Aternity Digital Experience ManagementMicrosoft System Center Operations Manager (SCOM)
Likelihood to Recommend
Aternity
We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
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Microsoft
More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
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Pros
Aternity
  • Root cause finding/remediation (it goes beyond analysis).
  • Shows latency between applications and servers.
  • Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.
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Microsoft
  • Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.
  • A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc...
  • Allows you to customize your views and workspaces for specific tasks and needs.
  • Reporting is powerful and flexible.
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Cons
Aternity
  • The tool demands High CPU resources to perform monitoring which reduces the overall performance and the user experience is sluggish
  • Also a good amount of training is required to set up the different use cases and monitoring parameters which in return demands a dedicated resource to work on the tool
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Microsoft
  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
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Support Rating
Aternity
The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
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Microsoft
Hard to get support. The product is not being actively developed anymore, so it is hard to get new features for the product.
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Alternatives Considered
Aternity
There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
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Microsoft
We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.
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Return on Investment
Aternity
  • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
  • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
  • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
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Microsoft
  • It has allowed us to provide an Enterprise Event/Alert management solution to the Global company
  • It has taken a long time to get it to provide valuable alerts and information, lots of user resources and investment.
  • It assists with 24/7 monitoring and out of hours support
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ScreenShots