What users are saying about
16 Ratings
13 Ratings
16 Ratings
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Score 8.5 out of 100
13 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Application Performance Management

    Aternity

    Feature Set Not Supported
    N/A
    7.5

    AlertSite

    75%
    AlertSite ranks higher in 12/12 features

    Application monitoring

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Database monitoring

    N/A
    0 Ratings
    6.5
    65%
    4 Ratings

    Threshold alerts

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Predictive capabilities

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    Application performance management console

    N/A
    0 Ratings
    7.5
    75%
    5 Ratings

    Collaboration tools

    N/A
    0 Ratings
    6.0
    60%
    3 Ratings

    Out-of-the box templates to monitor applications

    N/A
    0 Ratings
    8.0
    80%
    5 Ratings

    Application dependency mapping and thresholding

    N/A
    0 Ratings
    7.5
    75%
    4 Ratings

    Virtualization monitoring

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Server availability and performance monitoring

    N/A
    0 Ratings
    8.5
    85%
    5 Ratings

    Server usage monitoring and capacity forecasting

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    IT Asset Discovery

    N/A
    0 Ratings
    7.5
    75%
    4 Ratings

    Attribute Ratings

    • Aternity Digital Experience Management is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.5

    Aternity

    85%
    6 Ratings
    8.0

    AlertSite

    80%
    5 Ratings

    Likelihood to Renew

    Aternity

    N/A
    0 Ratings
    3.0

    AlertSite

    30%
    1 Rating

    Usability

    Aternity

    N/A
    0 Ratings
    7.0

    AlertSite

    70%
    1 Rating

    Support Rating

    9.1

    Aternity

    91%
    4 Ratings
    4.5

    AlertSite

    45%
    4 Ratings

    Implementation Rating

    Aternity

    N/A
    0 Ratings
    7.0

    AlertSite

    70%
    1 Rating

    Likelihood to Recommend

    Aternity

    We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
    Read full review

    SmartBear

    AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
    Read full review

    Pros

    Aternity

    • Root cause finding/remediation (it goes beyond analysis).
    • Shows latency between applications and servers.
    • Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.
    Read full review

    SmartBear

    • Intuitive and almost instantaneous creation of monitors.
    • Performance bottlenecks alerts in real time.
    Read full review

    Cons

    Aternity

    • The tool demands High CPU resources to perform monitoring which reduces the overall performance and the user experience is sluggish
    • Also a good amount of training is required to set up the different use cases and monitoring parameters which in return demands a dedicated resource to work on the tool
    Read full review

    SmartBear

    • Support is inconsistent at times in terms of quality and response.
    • Monitoring locations would have issues.
    • Dashboard would go unavailable at times or lag behind.
    Read full review

    Pricing Details

    Aternity

    Starting Price

    Editions & Modules

    Aternity editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      AlertSite

      Starting Price

      Editions & Modules

      AlertSite editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Aternity

        No answers on this topic

        SmartBear

        Reviewing other cost saving options
        Read full review

        Usability

        Aternity

        No answers on this topic

        SmartBear

        Pretty good product only issue was cost
        Read full review

        Support Rating

        Aternity

        The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
        Read full review

        SmartBear

        What we have noticed so far is the fact that AlertSite customer support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues. They are quick to respond and provide sufficient guidance about how to implement product features efficiently, integrate new tools, and fix product issues.
        Read full review

        Alternatives Considered

        Aternity

        There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
        Read full review

        SmartBear

        We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
        Read full review

        Return on Investment

        Aternity

        • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
        • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
        • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
        Read full review

        SmartBear

        • AlertSite helps us capture website failures, this helps us to provide 100% uptime as promised with clients.
        • We observed issues from AlertSite many times but their support is fast and helpful.
        • It needs improvement to avoid false alerting as it wastes the time of the support person and can cause a business impact.
        Read full review

        Add comparison