What users are saying about
16 Ratings
7 Ratings
16 Ratings
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Score 8.5 out of 100
7 Ratings
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Score 8 out of 100

Attribute Ratings

  • Aternity Digital Experience Management is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.5

Aternity

85%
6 Ratings
7.3

Retrace

73%
3 Ratings

Support Rating

9.1

Aternity

91%
4 Ratings
7.3

Retrace

73%
2 Ratings

Likelihood to Recommend

Aternity

We are a services organization and we use Riverbed SteelCentral AppInternals with our customers. It has allowed us to expand the footprint in the application management business with virtually all of our major accounts. We were able to expand and go into other applications that we weren't in or offering previously. Now, we have a new value proposition for our customer enhanced visibility, enhanced stability, and we can reduce our cost to them because our cost structure is reduced by using Riverbed SteelCentral AppInternals.
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Stackify

If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
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Pros

Aternity

  • Root cause finding/remediation (it goes beyond analysis).
  • Shows latency between applications and servers.
  • Identifies long-running SQL queries, and puts the onus back on developers to clean up their SQL code.
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Stackify

  • It combines code profiling with application logger.
  • It is safe for production usage.
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Cons

Aternity

  • The tool demands High CPU resources to perform monitoring which reduces the overall performance and the user experience is sluggish
  • Also a good amount of training is required to set up the different use cases and monitoring parameters which in return demands a dedicated resource to work on the tool
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Stackify

  • Need to improve their mobile support
  • Documentation improvment
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Pricing Details

Aternity

Starting Price

Editions & Modules

Aternity editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Retrace

    Starting Price

    $0 Customer number of traces and logs

    Editions & Modules

    Retrace editions and modules pricing
    EditionModules
    Essentials991
    Standard249+2
    EnterpriseCustom3

    Footnotes

    1. up to 3 servers, 500,000 traces, and 1,000,000 logs
    2. 2,000,000+ traces and 5,000,000+ logs
    3. Customer number of traces and logs

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing is based on trace and log usage.

    Support Rating

    Aternity

    The support I give the highest rating because it is really amazing. Every time we triggered the tool support, we were very well served very quickly and efficiently. The problems were solved quickly and without stress. The staff helped us within minutes and had a lot of patience with us
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    Stackify

    Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.
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    Alternatives Considered

    Aternity

    There is a wide variety of APM solutions out there for companies to pick from. Riverbed AppInternals sits near the top of the stack certainly. We already deploy steelhead units across the estate with client licenses, that aided us in our decision to select AppInternals. We found the costs of AppDynamics and New Relic ( which we had trials for) both costly against AppInternals.
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    Stackify

    APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.
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    Return on Investment

    Aternity

    • This product has really wonderful features and one of the most valuable ones is the transaction searches into TTW.
    • This will show you the operations that occurred under conditions that the user specifies, giving you the opportunity to drill down on the things that are more important and affecting system performance.
    • Besides that, the capability of analyzing each individual transaction captured to a very low-level detail (method call/line of code). This ability empowers the testing teams to provide more visibility to developers on how they can improve.
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    Stackify

    • We shorten the time we fix app issues
    • We spend a lot less time digging through data
    • We can be proactive and see issues as they are trending before the completely explode
    • I have APM on all production servers so I can catch issues as they happen
    • I no longer get 2000 email on an issue but rather one full of data
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    Screenshots

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