What users are saying about
101 Ratings
128 Ratings
101 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.8 out of 101
128 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.3 out of 101

Add comparison

Likelihood to Recommend

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

Endeca

For a smaller organisation that primarily deals with simple or straightforward search platforms with only basic search rules, Endeca offers all the right tools for the job. However, license cost may not be that affordable for these smaller organisations. For large enterprises, I would not recommend Endeca since there are other more powerful tools available like Solr for similar license costs.
No photo available

Feature Rating Comparison

Online Storefront

Oracle ATG
6.8
Endeca
Product catalog & listings
Oracle ATG
7.7
Endeca
Product management
Oracle ATG
8.5
Endeca
Bulk product upload
Oracle ATG
5.9
Endeca
Branding
Oracle ATG
7.0
Endeca
Mobile storefront
Oracle ATG
5.9
Endeca
Product variations
Oracle ATG
7.7
Endeca
Website integration
Oracle ATG
6.4
Endeca
Visual customization
Oracle ATG
7.4
Endeca
CMS
Oracle ATG
4.9
Endeca

Online Shopping Cart

Oracle ATG
5.1
Endeca
Abandoned cart recovery
Oracle ATG
4.4
Endeca
Checkout user experience
Oracle ATG
5.8
Endeca

Online Payment System

Oracle ATG
4.7
Endeca
eCommerce security
Oracle ATG
4.7
Endeca

eCommerce Marketing

Oracle ATG
5.5
Endeca
Promotions & discounts
Oracle ATG
7.3
Endeca
Personalized recommendations
Oracle ATG
4.3
Endeca
SEO
Oracle ATG
4.8
Endeca

eCommerce Business Management

Oracle ATG
5.3
Endeca
Multi-site management
Oracle ATG
7.3
Endeca
Order processing
Oracle ATG
6.0
Endeca
Inventory management
Oracle ATG
4.0
Endeca
Shipping
Oracle ATG
4.4
Endeca
Custom functionality
Oracle ATG
4.9
Endeca

BI Standard Reporting

Oracle ATG
Endeca
4.5
Customizable dashboards
Oracle ATG
Endeca
4.5

Ad-hoc Reporting

Oracle ATG
Endeca
4.8
Drill-down analysis
Oracle ATG
Endeca
10.0
Integration with R or other statistical packages
Oracle ATG
Endeca
1.8
Report sharing and collaboration
Oracle ATG
Endeca
2.7

Access Control and Security

Oracle ATG
Endeca
8.2
Multi-User Support (named login)
Oracle ATG
Endeca
8.2
Role-Based Security Model
Oracle ATG
Endeca
8.2
Multiple Access Permission Levels (Create, Read, Delete)
Oracle ATG
Endeca
8.2

Mobile Capabilities

Oracle ATG
Endeca
8.2
Responsive Design for Web Access
Oracle ATG
Endeca
8.2
Dedicated iOS Application
Oracle ATG
Endeca
8.2
Dedicated Android Application
Oracle ATG
Endeca
8.2
Dashboard / Report / Visualization Interactivity on Mobile
Oracle ATG
Endeca
8.2

Application Program Interfaces (APIs) / Embedding

Oracle ATG
Endeca
4.7
REST API
Oracle ATG
Endeca
4.5
Javascript API
Oracle ATG
Endeca
6.4
iFrames
Oracle ATG
Endeca
5.5
Java API
Oracle ATG
Endeca
5.5
Themeable User Interface (UI)
Oracle ATG
Endeca
3.6
Customizable Platform (Open Source)
Oracle ATG
Endeca
2.7

Pros

  • Easily customizable dashboards that are versatile and fit the needs of different departments within a company.
  • Search tool is unparalleled and provides multiple parameters for narrowing down your query in a jiffy.
  • Customer service is always available and can be accessed through both email and phone around the clock.
Joseph R. Sweeney profile photo
  • Filtering
  • Fast reads and data extraction from large data sets
  • Good user interface and tools to support the technology.
Leandro Berretta profile photo

Cons

  • More administrative control would be helpful in regards to estimates and quoting as this was something we did regularly in legal but had to go outside the system.
Joseph R. Sweeney profile photo
  • Dynamically-generated dimension values can be messy, hard to control.
  • Pipelines can get quite complicated very quickly unless the data is carefully organized beforehand.
  • Scalability may be an issue since I don't believe there's support for more than two MDEX servers for a particular index (I could be wrong about this, but this is what the config file implies).
  • There's no easy way to search multiple indices at once.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
Endeca7.4
Based on 12 answers
This product served us quite well, we've accumulated considerable knowledge around this engagement, has a positive experience dealing with Endeca (before acquisition) and Oracle in terms of customer support and other engagements.
Alex Lokshin profile photo

Usability

No score
No answers yet
No answers on this topic
Endeca7.0
Based on 1 answer
The system itself is very usable, and with proper training is very sensible in its organization and method of operation. There are some downsides in initial setup in the way things are imported (or not in some cases) in setting up properties and dimensions. Overall however it's amazingly flexible in terms of the content it can index and make available for search.
No photo available

Support

No score
No answers yet
No answers on this topic
Endeca8.0
Based on 1 answer
Support has been very good, and the trainers for the various Endeca courses have all been very willing to help long after the classes have been completed, so in the instances where we're waiting on support from Oracle, it's often that the members of their training arm can help us out as well.
No photo available

In-Person Training

No score
No answers yet
No answers on this topic
Endeca8.0
Based on 1 answer
The training is actually really good, and absolutely necessary - although this is software that has great documentation, the documentation itself is so vast, that it would be difficult to learn haphazardly, not to mention being incredibly time consuming to do so. Online training probably would have been fine except for the fact that having someone look over your shoulder to see where you're going wrong is helpful. This also allowed our team to sit in a single room and converse about functionality, etc. that would have been difficult to facilitate via an online class.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Endeca9.9
Based on 2 answers
We did some online Q&A with the Oracle team, but I would definitely recommend doing an in person class if you have a large team that will be attending - there's definitely no replacements for a large class of technically oriented staff members who can drive conversation about specific topics that might surface.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Endeca8.0
Based on 1 answer
There were some features we were hoping to get implemented in this particular release of Endeca, but were unable to facilitate those requirements due mostly to timeline. Having seen several other implementations, we will definitely have future iterations to add functionality and improve upon our implementation of Endeca. For the time being, we are satisfied with our implementation as it turned out.
No photo available

Alternatives Considered

We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Sean Scott profile photo
Apache Solr, Lucene, Adobe Search and Promote, Google Commerce Search, Amazon Cloud Search
Alex Lokshin profile photo

Return on Investment

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney profile photo
  • Increased ability to find site content directly leading to conversion
  • Ability to supply targeting content in a more affective manner allowing tailoring of customer experience
  • Automation of indexing of content
No photo available

Pricing Details

Oracle ATG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Endeca

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details