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102 Ratings
102 Ratings
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Score 6.9 out of 101
4 Ratings
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Score 6 out of 101

Likelihood to Recommend

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

JDA Commerce Suite

For small to medium retailers, JDA commerce suite is more appropriate.
No photo available

Feature Rating Comparison

Online Storefront

Oracle ATG
8.1
JDA Commerce Suite
7.0
Product catalog & listings
Oracle ATG
8.0
JDA Commerce Suite
7.0
Product management
Oracle ATG
8.3
JDA Commerce Suite
7.0
Bulk product upload
Oracle ATG
6.9
JDA Commerce Suite
7.0
Branding
Oracle ATG
8.6
JDA Commerce Suite
Mobile storefront
Oracle ATG
6.9
JDA Commerce Suite
Product variations
Oracle ATG
8.0
JDA Commerce Suite
Website integration
Oracle ATG
8.4
JDA Commerce Suite
7.0
Visual customization
Oracle ATG
9.4
JDA Commerce Suite
CMS
Oracle ATG
8.0
JDA Commerce Suite

Online Shopping Cart

Oracle ATG
7.7
JDA Commerce Suite
Abandoned cart recovery
Oracle ATG
7.8
JDA Commerce Suite
Checkout user experience
Oracle ATG
7.6
JDA Commerce Suite

Online Payment System

Oracle ATG
7.7
JDA Commerce Suite
eCommerce security
Oracle ATG
7.7
JDA Commerce Suite

eCommerce Marketing

Oracle ATG
7.2
JDA Commerce Suite
7.0
Promotions & discounts
Oracle ATG
7.8
JDA Commerce Suite
7.0
Personalized recommendations
Oracle ATG
7.2
JDA Commerce Suite
SEO
Oracle ATG
6.6
JDA Commerce Suite

eCommerce Business Management

Oracle ATG
7.8
JDA Commerce Suite
7.0
Multi-site management
Oracle ATG
8.8
JDA Commerce Suite
Order processing
Oracle ATG
8.2
JDA Commerce Suite
7.0
Inventory management
Oracle ATG
6.3
JDA Commerce Suite
7.0
Shipping
Oracle ATG
7.1
JDA Commerce Suite
7.0
Custom functionality
Oracle ATG
8.6
JDA Commerce Suite
7.0

Pros

Oracle ATG

  • The product allows you to customize/personalize the eCommerce experience for each user.
  • It lets you load different catalogs and/or prices for different customers.
  • It allows sales staff to log in to their own accounts and "impersonate" a customer account to gain access to their order history, place an order on their behalf, etc.
No photo available

JDA Commerce Suite

  • Efficient order fulfillment that is based on demand and labor availability.
  • Single view of inventory and order information.
  • Ease of use.
No photo available

Cons

Oracle ATG

  • The schema design within ATG is poor. It does not follow accepted standards. For example, column naming is inconsistent and generalized, with multiple (unrelated) tables using column names like "ID" as primary/foreign keys. This is a barrier to an intuitive understanding of the schema. Out of the box, the schema is missing many important foreign key relationships. In fact, the publishing schema explicitly prohibits FK relationships, causing data inconsistencies when ATG's black-box algorithms fail. We've built an impressive arsenal of custom scripts specifically for handling the many exceptions and orphan conditions that arise from this design practice.
  • The job scheduler is poorly designed. It uses a database table to manage message queueing. The processes flows as follows: Messages are inserted into a table. Then, a scheduled process selects messages, applies them, updates the message row on success/failure, then goes back and looks for messages that are "complete" in order to delete them. It performs this in a serialized loop that is inefficient and heavy on database resources. There are far better ways for processing message queues than trying to leverage a database.
Sean Scott profile photo

JDA Commerce Suite

  • Earlier JDA versions did not supporting all the protocols for integration for example, sonic MQ. We had to spend lot of time writing adapters for that.
No photo available

Alternatives Considered

Oracle ATG

Hibernate and JSF are both good, but for setting up and running an eCommerce system, you will need to start to build the site from scratch. ATG will allow a company to accomplish this task faster and it has a good and powerful framework to support the site.
Jane Peng profile photo

JDA Commerce Suite

The decision was already made by the architects and by the time I joined [the company]. The JDA implementation was already in place. However, the cost of the product and the targeted retailers would have made a lot of sense when choosing JDA Commerce Suite.
No photo available

Return on Investment

Oracle ATG

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney profile photo

JDA Commerce Suite

  • Reduction in slow-moving inventory and out of stock messages which in turn helped clients to get more ROI.
  • Efficient inventory management across all DCs and stores increased the accuracy of promising of inventory and forecasts.
No photo available

Pricing Details

Oracle ATG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

JDA Commerce Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Oracle ATG
6.7
JDA Commerce Suite
7.0

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