What users are saying about

Oracle ATG

100 Ratings

Oracle ATG

100 Ratings
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Score 6.8 out of 101

JDA Commerce Suite

3 Ratings
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Score 6 out of 101

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Likelihood to Recommend

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

JDA Commerce Suite

For small to medium retailers, JDA commerce suite is more appropriate.
No photo available

Feature Rating Comparison

Online Storefront

Oracle ATG
6.8
JDA Commerce Suite
7.0
Product catalog & listings
Oracle ATG
7.7
JDA Commerce Suite
7.0
Product management
Oracle ATG
8.5
JDA Commerce Suite
7.0
Bulk product upload
Oracle ATG
5.9
JDA Commerce Suite
7.0
Branding
Oracle ATG
7.0
JDA Commerce Suite
Mobile storefront
Oracle ATG
5.9
JDA Commerce Suite
Product variations
Oracle ATG
7.7
JDA Commerce Suite
Website integration
Oracle ATG
6.4
JDA Commerce Suite
7.0
Visual customization
Oracle ATG
7.4
JDA Commerce Suite
CMS
Oracle ATG
4.9
JDA Commerce Suite

Online Shopping Cart

Oracle ATG
5.1
JDA Commerce Suite
Abandoned cart recovery
Oracle ATG
4.4
JDA Commerce Suite
Checkout user experience
Oracle ATG
5.8
JDA Commerce Suite

Online Payment System

Oracle ATG
4.7
JDA Commerce Suite
eCommerce security
Oracle ATG
4.7
JDA Commerce Suite

eCommerce Marketing

Oracle ATG
5.5
JDA Commerce Suite
7.0
Promotions & discounts
Oracle ATG
7.3
JDA Commerce Suite
7.0
Personalized recommendations
Oracle ATG
4.3
JDA Commerce Suite
SEO
Oracle ATG
4.8
JDA Commerce Suite

eCommerce Business Management

Oracle ATG
5.3
JDA Commerce Suite
7.0
Multi-site management
Oracle ATG
7.3
JDA Commerce Suite
Order processing
Oracle ATG
6.0
JDA Commerce Suite
7.0
Inventory management
Oracle ATG
4.0
JDA Commerce Suite
7.0
Shipping
Oracle ATG
4.4
JDA Commerce Suite
7.0
Custom functionality
Oracle ATG
4.9
JDA Commerce Suite
7.0

Pros

  • Easily customizable dashboards that are versatile and fit the needs of different departments within a company.
  • Search tool is unparalleled and provides multiple parameters for narrowing down your query in a jiffy.
  • Customer service is always available and can be accessed through both email and phone around the clock.
Joseph R. Sweeney profile photo
  • Efficient order fulfillment that is based on demand and labor availability.
  • Single view of inventory and order information.
  • Ease of use.
No photo available

Cons

  • More administrative control would be helpful in regards to estimates and quoting as this was something we did regularly in legal but had to go outside the system.
Joseph R. Sweeney profile photo
  • Earlier JDA versions did not supporting all the protocols for integration for example, sonic MQ. We had to spend lot of time writing adapters for that.
No photo available

Alternatives Considered

We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Sean Scott profile photo
The decision was already made by the architects and by the time I joined [the company]. The JDA implementation was already in place. However, the cost of the product and the targeted retailers would have made a lot of sense when choosing JDA Commerce Suite.
No photo available

Return on Investment

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney profile photo
  • Reduction in slow-moving inventory and out of stock messages which in turn helped clients to get more ROI.
  • Efficient inventory management across all DCs and stores increased the accuracy of promising of inventory and forecasts.
No photo available

Pricing Details

Oracle ATG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

JDA Commerce Suite

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details