What users are saying about
102 Ratings
4 Ratings
102 Ratings
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Score 7 out of 101
4 Ratings
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Score 9.8 out of 101

Likelihood to Recommend

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

Kooomo

Going live with our first Kooomo shop has been a success. Having tried several other e-commerce platforms through the years it has been a great experience to go live in a very short time to market without any bugs or problems. The SAAS model has proved to be the best suited for us and Kooomo in particular, has met all our expectations.
Marc Malagelada profile photo

Feature Rating Comparison

Online Storefront

Oracle ATG
8.1
Kooomo
9.3
Product catalog & listings
Oracle ATG
8.0
Kooomo
9.5
Product management
Oracle ATG
8.3
Kooomo
9.5
Bulk product upload
Oracle ATG
6.9
Kooomo
9.2
Branding
Oracle ATG
8.6
Kooomo
9.0
Mobile storefront
Oracle ATG
6.9
Kooomo
9.0
Product variations
Oracle ATG
8.0
Kooomo
9.4
Website integration
Oracle ATG
8.4
Kooomo
Visual customization
Oracle ATG
9.4
Kooomo
9.4
CMS
Oracle ATG
8.0
Kooomo
9.1

Online Shopping Cart

Oracle ATG
7.7
Kooomo
9.2
Abandoned cart recovery
Oracle ATG
7.8
Kooomo
9.0
Checkout user experience
Oracle ATG
7.6
Kooomo
9.4

Online Payment System

Oracle ATG
7.8
Kooomo
9.5
eCommerce security
Oracle ATG
7.8
Kooomo
9.5

eCommerce Marketing

Oracle ATG
7.2
Kooomo
9.0
Promotions & discounts
Oracle ATG
7.8
Kooomo
9.5
Personalized recommendations
Oracle ATG
7.2
Kooomo
8.5
SEO
Oracle ATG
6.6
Kooomo
8.9

eCommerce Business Management

Oracle ATG
7.8
Kooomo
8.4
Multi-site management
Oracle ATG
8.8
Kooomo
6.4
Order processing
Oracle ATG
8.3
Kooomo
9.5
Inventory management
Oracle ATG
6.3
Kooomo
8.7
Shipping
Oracle ATG
7.1
Kooomo
9.5
Custom functionality
Oracle ATG
8.7
Kooomo
8.0

Pros

Oracle ATG

  • The product allows you to customize/personalize the eCommerce experience for each user.
  • It lets you load different catalogs and/or prices for different customers.
  • It allows sales staff to log in to their own accounts and "impersonate" a customer account to gain access to their order history, place an order on their behalf, etc.
No photo available

Kooomo

  • Integration with the marketplaces: in Kooomo you can manage the products not only eCommerce, but also on Amazon and eBay
Giorgio Ghisalberti profile photo

Cons

Oracle ATG

  • The schema design within ATG is poor. It does not follow accepted standards. For example, column naming is inconsistent and generalized, with multiple (unrelated) tables using column names like "ID" as primary/foreign keys. This is a barrier to an intuitive understanding of the schema. Out of the box, the schema is missing many important foreign key relationships. In fact, the publishing schema explicitly prohibits FK relationships, causing data inconsistencies when ATG's black-box algorithms fail. We've built an impressive arsenal of custom scripts specifically for handling the many exceptions and orphan conditions that arise from this design practice.
  • The job scheduler is poorly designed. It uses a database table to manage message queueing. The processes flows as follows: Messages are inserted into a table. Then, a scheduled process selects messages, applies them, updates the message row on success/failure, then goes back and looks for messages that are "complete" in order to delete them. It performs this in a serialized loop that is inefficient and heavy on database resources. There are far better ways for processing message queues than trying to leverage a database.
Sean Scott profile photo

Kooomo

  • The software comes as a Saas solution so you don’t have the access to the platform core but you have the capability to handle your content output with their integrated CMS.
Marco Casieri profile photo

Alternatives Considered

Oracle ATG

Hibernate and JSF are both good, but for setting up and running an eCommerce system, you will need to start to build the site from scratch. ATG will allow a company to accomplish this task faster and it has a good and powerful framework to support the site.
Jane Peng profile photo

Kooomo

No answers on this topic

Return on Investment

Oracle ATG

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney profile photo

Kooomo

  • Using Kooomo has enabled us to focus on the added value areas and forget about time-consuming areas such as performance, bugs, and software updates.
Marc Malagelada profile photo

Pricing Details

Oracle ATG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle ATG Editions & Modules

Additional Pricing Details

Kooomo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5,530*

* per installation

Kooomo Editions & Modules

Edition
Marketplace connector$5,5001
Standard Storefront (all features + Marketplace)$22,0001
  1. per installation
Additional Pricing Details
The installation is paid as a 1-time set up fee. No recurring yearly or monthly fees. After that, the rev share model is applied that involves 3% of each transaction.

Rating Summary

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