What users are saying about

Oracle ATG

100 Ratings

Kooomo

4 Ratings

Oracle ATG

100 Ratings
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Score 6.9 out of 101

Kooomo

4 Ratings
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Score 9.7 out of 101

Add comparison

Likelihood to Recommend

Oracle ATG

Oracle ATG Web Commerce has its roots in older technologies and design from years ago. Over time it's been updated but shortcomings in the original design linger in the product's foundation. It is probably a good, general commerce solution for shops that don't require extensive customization of their web presence but if you find yourself needing to categorize products or offerings in "unusual" ways, or include properties that fall out of the mainstream, the burden of customization will be high.
Sean Scott profile photo

Kooomo

Going live with our first Kooomo shop has been a success. Having tried several other e-commerce platforms through the years it has been a great experience to go live in a very short time to market without any bugs or problems. The SAAS model has proved to be the best suited for us and Kooomo in particular, has met all our expectations.
Marc Malagelada profile photo

Feature Rating Comparison

Online Storefront

Oracle ATG
6.8
Kooomo
9.2
Product catalog & listings
Oracle ATG
7.7
Kooomo
9.5
Product management
Oracle ATG
8.5
Kooomo
9.5
Bulk product upload
Oracle ATG
5.9
Kooomo
9.1
Branding
Oracle ATG
7.0
Kooomo
8.9
Mobile storefront
Oracle ATG
5.9
Kooomo
8.9
Product variations
Oracle ATG
7.7
Kooomo
9.3
Website integration
Oracle ATG
6.4
Kooomo
Visual customization
Oracle ATG
7.4
Kooomo
9.3
CMS
Oracle ATG
4.9
Kooomo
9.0

Online Shopping Cart

Oracle ATG
5.1
Kooomo
9.1
Abandoned cart recovery
Oracle ATG
4.4
Kooomo
8.9
Checkout user experience
Oracle ATG
5.8
Kooomo
9.3

Online Payment System

Oracle ATG
4.7
Kooomo
9.5
eCommerce security
Oracle ATG
4.7
Kooomo
9.5

eCommerce Marketing

Oracle ATG
5.5
Kooomo
8.9
Promotions & discounts
Oracle ATG
7.3
Kooomo
9.5
Personalized recommendations
Oracle ATG
4.3
Kooomo
8.4
SEO
Oracle ATG
4.8
Kooomo
8.9

eCommerce Business Management

Oracle ATG
5.3
Kooomo
8.4
Multi-site management
Oracle ATG
7.3
Kooomo
6.4
Order processing
Oracle ATG
6.1
Kooomo
9.5
Inventory management
Oracle ATG
4.0
Kooomo
8.7
Shipping
Oracle ATG
4.4
Kooomo
9.5
Custom functionality
Oracle ATG
4.9
Kooomo
7.9

Pros

  • Product and SKU management
  • Product page display
Sean Scott profile photo
  • Integration with the marketplaces: in Kooomo you can manage the products not only eCommerce, but also on Amazon and eBay
Giorgio Ghisalberti profile photo

Cons

  • The schema design within ATG is poor. It does not follow accepted standards. For example, column naming is inconsistent and generalized, with multiple (unrelated) tables using column names like "ID" as primary/foreign keys. This is a barrier to an intuitive understanding of the schema. Out of the box, the schema is missing many important foreign key relationships. In fact, the publishing schema explicitly prohibits FK relationships, causing data inconsistencies when ATG's black-box algorithms fail. We've built an impressive arsenal of custom scripts specifically for handling the many exceptions and orphan conditions that arise from this design practice.
  • The job scheduler is poorly designed. It uses a database table to manage message queueing. The processes flows as follows: Messages are inserted into a table. Then, a scheduled process selects messages, applies them, updates the message row on success/failure, then goes back and looks for messages that are "complete" in order to delete them. It performs this in a serialized loop that is inefficient and heavy on database resources. There are far better ways for processing message queues than trying to leverage a database.
Sean Scott profile photo
  • I think that the CMS in Kooomo is good but it could be improved in some small parts
Giorgio Ghisalberti profile photo

Alternatives Considered

We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Sean Scott profile photo
No answers on this topic

Return on Investment

  • We've been on ATG for several years so it's difficult to quantify its impact on AOV and conversion compared to other products.
  • Mobile in ATG is not the greatest. We chose to abandon ATG's native mobile offering in favor of a more flexible and fluid mobile engine built in house at less expense and requiring lower maintenance.
Sean Scott profile photo
  • Using Kooomo has enabled us to focus on the added value areas and forget about time-consuming areas such as performance, bugs, and software updates.
Marc Malagelada profile photo

Pricing Details

Oracle ATG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Oracle ATG Editions & Modules
Oracle ATG
Additional Pricing Details

Kooomo

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$5,530*
1.  per installation
Kooomo Editions & Modules
Kooomo
Edition
Marketplace connector
$5,5001
Standard Storefront (all features + Marketplace)
$22,0001
1. per installation
Additional Pricing Details
The installation is paid as a 1-time set up fee. No recurring yearly or monthly fees. After that, the rev share model is applied that involves 3% of each transaction.