Oracle ATG

100 Ratings

Magento Commerce Cloud (formerly Magento)<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

143 Ratings

Oracle ATG

100 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.8 out of 101

Magento Commerce Cloud (formerly Magento)<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

143 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.4 out of 101

Add comparison

Likelihood to Recommend

Oracle ATG

Oracle ATG Web Commerce has its roots in older technologies and design from years ago. Over time it's been updated but shortcomings in the original design linger in the product's foundation. It is probably a good, general commerce solution for shops that don't require extensive customization of their web presence but if you find yourself needing to categorize products or offerings in "unusual" ways, or include properties that fall out of the mainstream, the burden of customization will be high.
Sean Scott profile photo

Magento Commerce Cloud (formerly Magento)

Magento Commerce Cloud works great for us, an ecommerce company. Any other company (of decent size) should consider Magento. They offer many features right out of the box and allow a ton of customization as well as easy integration with third party vendors. I could imagine that if you were a smaller company, Magento would likely be overkill for your online store.
No photo available

Feature Rating Comparison

Online Storefront

Oracle ATG
6.8
Magento Commerce Cloud (formerly Magento)
7.4
Product catalog & listings
Oracle ATG
7.7
Magento Commerce Cloud (formerly Magento)
8.0
Product management
Oracle ATG
8.5
Magento Commerce Cloud (formerly Magento)
8.2
Bulk product upload
Oracle ATG
5.9
Magento Commerce Cloud (formerly Magento)
7.2
Branding
Oracle ATG
7.0
Magento Commerce Cloud (formerly Magento)
7.2
Mobile storefront
Oracle ATG
5.9
Magento Commerce Cloud (formerly Magento)
7.5
Product variations
Oracle ATG
7.7
Magento Commerce Cloud (formerly Magento)
7.8
Website integration
Oracle ATG
6.4
Magento Commerce Cloud (formerly Magento)
7.6
Visual customization
Oracle ATG
7.4
Magento Commerce Cloud (formerly Magento)
7.0
CMS
Oracle ATG
4.9
Magento Commerce Cloud (formerly Magento)
6.0

Online Shopping Cart

Oracle ATG
5.1
Magento Commerce Cloud (formerly Magento)
6.3
Abandoned cart recovery
Oracle ATG
4.4
Magento Commerce Cloud (formerly Magento)
6.0
Checkout user experience
Oracle ATG
5.8
Magento Commerce Cloud (formerly Magento)
6.5

Online Payment System

Oracle ATG
4.7
Magento Commerce Cloud (formerly Magento)
7.8
eCommerce security
Oracle ATG
4.7
Magento Commerce Cloud (formerly Magento)
7.8

eCommerce Marketing

Oracle ATG
5.5
Magento Commerce Cloud (formerly Magento)
7.4
Promotions & discounts
Oracle ATG
7.3
Magento Commerce Cloud (formerly Magento)
8.2
Personalized recommendations
Oracle ATG
4.3
Magento Commerce Cloud (formerly Magento)
6.8
SEO
Oracle ATG
4.8
Magento Commerce Cloud (formerly Magento)
7.1

eCommerce Business Management

Oracle ATG
5.3
Magento Commerce Cloud (formerly Magento)
7.8
Multi-site management
Oracle ATG
7.3
Magento Commerce Cloud (formerly Magento)
8.1
Order processing
Oracle ATG
6.0
Magento Commerce Cloud (formerly Magento)
8.2
Inventory management
Oracle ATG
4.0
Magento Commerce Cloud (formerly Magento)
7.8
Shipping
Oracle ATG
4.4
Magento Commerce Cloud (formerly Magento)
7.4
Custom functionality
Oracle ATG
4.9
Magento Commerce Cloud (formerly Magento)
7.5

Pros

  • Product and SKU management
  • Product page display
Sean Scott profile photo
  • Magento Commerce Cloud allows us to develop our own custom solutions for problems that we need solved.
  • Magento Commerce Cloud can also be integrated with many of the third part vendors that we use. This has made many implementations go very smoothly and tends to be much quicker than developing our own custom solution.
  • There are many features available right out of the box. Many of them we have not implemented yet, but it is great to have them available to us when we are ready.
No photo available

Cons

  • More administrative control would be helpful in regards to estimates and quoting as this was something we did regularly in legal but had to go outside the system.
Joseph R. Sweeney profile photo
  • The platform is difficult to tune and can be slow. Even with expensive best in class hardware the platform performance can be an issue. Even with caching poor coding can lead to unacceptable performance and user experiences.
  • The total cost of ownership for the platform can be quite high as a great deal of technical expertise is required to modify, develop, troubleshoot and maintain the platform. The costs of initial development are only a down payment on what a Magento store will cost. For mid size companies with substantial web revenues this can be overcome for smaller businesses the total cost of ownership may be prohibitive.
  • Security of the platform can be an issue. Magento is often targeted by hackers and much of the security is the responsibility of the store owner.
Jeff McRitchie profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)9.8
Based on 8 answers
Seamless upgrades.Good support.Great integration with other applications such as PayPal, Ebay, XIP, SAP and so on.Has all the features we need.
No photo available

Usability

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)9.0
Based on 1 answer
Magento offers lots of templates and themes to customize the look and feel of the store, and even optimize it for mobile phones. The have an extensive library of forms and templates.
No photo available

Support

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)8.0
Based on 1 answer
The technical service was impeccable. They were on point and were very knowledgeable.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Magento Commerce Cloud (formerly Magento)8.0
Based on 2 answers
Great value for an flexible, open source platform.
No photo available

Alternatives Considered

We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Sean Scott profile photo
3dcart and Shopify are basic placeholder platforms used either to help wireframe projects that will eventually move to other platforms or were legacy platforms migrated to Magento after acquisitions. 3dcart provided an easier Customer Service Agent interface but failed to provide accessible search experiences within the platform.
Zach Shelley profile photo

Return on Investment

  • We've been on ATG for several years so it's difficult to quantify its impact on AOV and conversion compared to other products.
  • Mobile in ATG is not the greatest. We chose to abandon ATG's native mobile offering in favor of a more flexible and fluid mobile engine built in house at less expense and requiring lower maintenance.
Sean Scott profile photo
  • Well, it would have helped if we had more control over cart abandonment.
  • Bulk Upload issues hamper catalog building a lot.
  • It helps to have a lot of marketing tools that are available in the Magento Store
  • All in all, it has been pretty positive although it could get a lot better.
Tanzeem Ahmed profile photo

Pricing Details

Oracle ATG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Magento Commerce Cloud (formerly Magento)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details