What users are saying about
102 Ratings
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Top Rated
215 Ratings
102 Ratings
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Score 6.9 out of 101

Shopify

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Top Rated
215 Ratings
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Score 8.4 out of 101

Likelihood to Recommend

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

Shopify

Shopify is great for someone looking to become an affiliate marketer. They have multiple features to help you sell their product. I would say it is a little less appropriate for people who have limited web design experience. It can be a little confusing when you are first starting out. Overall though, I would say that it is easy to use.
Dan Hanna profile photo

Feature Rating Comparison

Online Storefront

Oracle ATG
8.0
Shopify
8.5
Product catalog & listings
Oracle ATG
8.0
Shopify
9.1
Product management
Oracle ATG
8.4
Shopify
9.0
Bulk product upload
Oracle ATG
6.9
Shopify
8.3
Branding
Oracle ATG
8.4
Shopify
8.7
Mobile storefront
Oracle ATG
6.9
Shopify
8.8
Product variations
Oracle ATG
8.0
Shopify
8.0
Website integration
Oracle ATG
8.2
Shopify
8.4
Visual customization
Oracle ATG
9.2
Shopify
7.8
CMS
Oracle ATG
7.6
Shopify
8.3

Online Shopping Cart

Oracle ATG
7.5
Shopify
8.6
Abandoned cart recovery
Oracle ATG
7.5
Shopify
8.5
Checkout user experience
Oracle ATG
7.5
Shopify
8.6

Online Payment System

Oracle ATG
7.4
Shopify
9.6
eCommerce security
Oracle ATG
7.4
Shopify
9.6

eCommerce Marketing

Oracle ATG
7.1
Shopify
8.1
Promotions & discounts
Oracle ATG
7.8
Shopify
8.6
Personalized recommendations
Oracle ATG
6.9
Shopify
8.4
SEO
Oracle ATG
6.5
Shopify
7.5

eCommerce Business Management

Oracle ATG
7.6
Shopify
8.1
Multi-site management
Oracle ATG
8.7
Shopify
6.7
Order processing
Oracle ATG
8.0
Shopify
8.6
Inventory management
Oracle ATG
6.1
Shopify
8.7
Shipping
Oracle ATG
6.9
Shopify
8.5
Custom functionality
Oracle ATG
8.2
Shopify
8.1

Pros

Oracle ATG

  • The product allows you to customize/personalize the eCommerce experience for each user.
  • It lets you load different catalogs and/or prices for different customers.
  • It allows sales staff to log in to their own accounts and "impersonate" a customer account to gain access to their order history, place an order on their behalf, etc.
No photo available

Shopify

  • Ease of Use - Very user friendly. Anyone can pick it up within a couple days and know how to do almost everything.
  • Great Customer Service - The help is excellent. Also, they have a huge community where people are happy to help.
  • Ton of Add-Ons - You can find a ton of add-ons and modules to use that can be installed by you. They don't require developers.
  • Inexpensive - Because it's easy to use and doesn't require a ton of developer time, it's so much cheaper to run.
Jeff Moriarty profile photo

Cons

Oracle ATG

  • The schema design within ATG is poor. It does not follow accepted standards. For example, column naming is inconsistent and generalized, with multiple (unrelated) tables using column names like "ID" as primary/foreign keys. This is a barrier to an intuitive understanding of the schema. Out of the box, the schema is missing many important foreign key relationships. In fact, the publishing schema explicitly prohibits FK relationships, causing data inconsistencies when ATG's black-box algorithms fail. We've built an impressive arsenal of custom scripts specifically for handling the many exceptions and orphan conditions that arise from this design practice.
  • The job scheduler is poorly designed. It uses a database table to manage message queueing. The processes flows as follows: Messages are inserted into a table. Then, a scheduled process selects messages, applies them, updates the message row on success/failure, then goes back and looks for messages that are "complete" in order to delete them. It performs this in a serialized loop that is inefficient and heavy on database resources. There are far better ways for processing message queues than trying to leverage a database.
Sean Scott profile photo

Shopify

  • Site/Store customization is difficult - it's page templates are based on an XML-like markup that you have to learn to do any page design edits
  • There is a store/library of premium site themes to purchase, but the offerings are limited when compared to the comparable ocean of themes for something like WordPress
  • Since custom development for Shopify is less popular - it's difficult to find help if have customization q's or get stuck. There isn't a very active Shopify dev community
No photo available

Likelihood to Renew

Oracle ATG

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 14 answers
Shopify continues to earn me money and attract new customers without becoming a burden to my business, so it only makes sense to stick with Shopify. After beginning with setting up stores for my other clients I became so happy with the platform I progressed to setting up a store for myself.
David Green profile photo

Usability

Oracle ATG

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 3 answers
All the functionality needed for a basic store is extremely easy to manage. Though some deeper customization requires coding it doesn't hide the code from you and provides an abundance of developer resources.
David Green profile photo

Support

Oracle ATG

No score
No answers yet
No answers on this topic

Shopify

Shopify 10.0
Based on 2 answers
In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
Paul Francis Jones profile photo

Alternatives Considered

Oracle ATG

Hibernate and JSF are both good, but for setting up and running an eCommerce system, you will need to start to build the site from scratch. ATG will allow a company to accomplish this task faster and it has a good and powerful framework to support the site.
Jane Peng profile photo

Shopify

Shopify was the easiest to use for my client on the backend, which was a major incentive for them over the other platforms. It had all the features they needed, and ultimately they were able to manage everything in-house without needing to bring in a major developer or sacrificing features
Gary Gray profile photo

Return on Investment

Oracle ATG

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney profile photo

Shopify

  • I do not have the hard numbers but I do know for the most part our artists have used the free shop templates which has really helped their ROI
  • Having free and paid options for the stores has been helpful for our ROI, while many of our smaller artists are using the free templates, the ones who are doing well enough to use a paid store templates are loving them and the additional traffic they bring to their pages
  • The biggest negative for us was trying to use Shopify for POS merchandise. If we ran into any issues with the card readers we either had to stop selling all together or just sell cash only, both of which drastically hurt sales
No photo available

Pricing Details

Oracle ATG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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