What users are saying about
102 Ratings
61 Ratings
102 Ratings
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Score 6.9 out of 101
61 Ratings
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Score 8.7 out of 101

Likelihood to Recommend

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

Shopify Plus

Shopify is the industry standard when it comes to eCommerce software. It's basically the #1 ecommerce software solution that is out there that has everything under one roof. You want reliability? Shopify is your solution. You want fast website performance with great uptime? Shopify is your solution. The only area it's less appropriate is how their dedicated account support and tech support for Plus customers has kind of lost touch with it's customers. On the flipside Shopify's services are still the best in the industry, but that doesn't mean they can lose touch with their customers.
Ricky Jordan profile photo

Feature Rating Comparison

Online Storefront

Oracle ATG
8.1
Shopify Plus
7.8
Product catalog & listings
Oracle ATG
8.0
Shopify Plus
8.4
Product management
Oracle ATG
8.4
Shopify Plus
7.6
Bulk product upload
Oracle ATG
6.9
Shopify Plus
7.9
Branding
Oracle ATG
8.6
Shopify Plus
8.0
Mobile storefront
Oracle ATG
6.9
Shopify Plus
8.6
Product variations
Oracle ATG
8.0
Shopify Plus
7.4
Website integration
Oracle ATG
8.4
Shopify Plus
7.7
Visual customization
Oracle ATG
9.4
Shopify Plus
7.7
CMS
Oracle ATG
7.9
Shopify Plus
6.9

Online Shopping Cart

Oracle ATG
7.7
Shopify Plus
8.3
Abandoned cart recovery
Oracle ATG
7.8
Shopify Plus
7.7
Checkout user experience
Oracle ATG
7.6
Shopify Plus
8.9

Online Payment System

Oracle ATG
7.7
Shopify Plus
9.8
eCommerce security
Oracle ATG
7.7
Shopify Plus
9.8

eCommerce Marketing

Oracle ATG
7.2
Shopify Plus
8.5
Promotions & discounts
Oracle ATG
7.8
Shopify Plus
8.5
Personalized recommendations
Oracle ATG
7.1
Shopify Plus
8.3
SEO
Oracle ATG
6.6
Shopify Plus
8.8

eCommerce Business Management

Oracle ATG
7.8
Shopify Plus
7.2
Multi-site management
Oracle ATG
8.8
Shopify Plus
Order processing
Oracle ATG
8.2
Shopify Plus
8.2
Inventory management
Oracle ATG
6.3
Shopify Plus
7.6
Shipping
Oracle ATG
7.1
Shopify Plus
7.0
Custom functionality
Oracle ATG
8.6
Shopify Plus
6.1

Pros

Oracle ATG

  • The product allows you to customize/personalize the eCommerce experience for each user.
  • It lets you load different catalogs and/or prices for different customers.
  • It allows sales staff to log in to their own accounts and "impersonate" a customer account to gain access to their order history, place an order on their behalf, etc.
No photo available

Shopify Plus

  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
No photo available

Cons

Oracle ATG

  • The schema design within ATG is poor. It does not follow accepted standards. For example, column naming is inconsistent and generalized, with multiple (unrelated) tables using column names like "ID" as primary/foreign keys. This is a barrier to an intuitive understanding of the schema. Out of the box, the schema is missing many important foreign key relationships. In fact, the publishing schema explicitly prohibits FK relationships, causing data inconsistencies when ATG's black-box algorithms fail. We've built an impressive arsenal of custom scripts specifically for handling the many exceptions and orphan conditions that arise from this design practice.
  • The job scheduler is poorly designed. It uses a database table to manage message queueing. The processes flows as follows: Messages are inserted into a table. Then, a scheduled process selects messages, applies them, updates the message row on success/failure, then goes back and looks for messages that are "complete" in order to delete them. It performs this in a serialized loop that is inefficient and heavy on database resources. There are far better ways for processing message queues than trying to leverage a database.
Sean Scott profile photo

Shopify Plus

  • Some features that are non-negotiates for some businesses are missing, or are only available if you use Shopify Payments. One that comes to mind is saved/vaulted credit cards.
  • Many aspects of Shopify Plus, including pre-built reporting features and widgets in the admin interface are very obviously built for small businesses. The larger you get as a business, the more irrelevant many of Shopify Plus features become.
  • Shopify Plus does not have a robust POS at all. The POS is not enterprise-level.
No photo available

Alternatives Considered

Oracle ATG

Hibernate and JSF are both good, but for setting up and running an eCommerce system, you will need to start to build the site from scratch. ATG will allow a company to accomplish this task faster and it has a good and powerful framework to support the site.
Jane Peng profile photo

Shopify Plus

Shopify is definitely more intuitive and easier to get running than Magento. Think of it as Shopify being built for the user and Magento being built for the developer. Overall, they both have similar capacities but I would choose Shopify every time over Magento. Brightpearl has no eCommerce built in functionality but we used to use it similarly to how we use Shopify and FarApp and we run into the same issues (although the product sync is a built more stable on the FarApp side).
Jeffrey Hilliard profile photo

Return on Investment

Oracle ATG

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney profile photo

Shopify Plus

  • The setup was a waste of money. We never went live and just spent months paying extra money for add-ons and custom builds to make it work for us which in the end, never did.
  • Shopify needs to represent its platform properly. Sale Reps repeatedly lied about its abilities.
  • The only positive that came from this situation is we now know to ask more pointed questions and have Sale Reps provide written responses when answering inquiries about our use with their platforms.
No photo available

Pricing Details

Oracle ATG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle ATG
6.7
Shopify Plus
8.7

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