AdvancedPM, by AdvancedMD vs. athenaClinicals

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AdvancedPM, by AdvancedMD
Score 7.0 out of 10
N/A
AdvancedMD (the company formerly owned by ADP) offers AdvancedPM, the company's medical practice management platform combining EHR / EMR capabilities with front office automation and workforce scheduling, medical billing, and advanced revenue reporting capabilities.N/A
athenaClinicals
Score 8.6 out of 10
N/A
N/AN/A
Pricing
AdvancedPM, by AdvancedMDathenaClinicals
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AdvancedPM, by AdvancedMDathenaClinicals
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AdvancedPM, by AdvancedMDathenaClinicals
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
AdvancedPM, by AdvancedMD
-
Ratings
athenaClinicals
8.4
8 Ratings
9% above category average
Real-time eligibility verification00 Ratings9.38 Ratings
Claims management00 Ratings8.38 Ratings
Coding00 Ratings9.07 Ratings
Patient billing00 Ratings8.38 Ratings
Financial Reporting00 Ratings7.08 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
AdvancedPM, by AdvancedMD
-
Ratings
athenaClinicals
8.2
8 Ratings
3% above category average
Rule-based scheduling00 Ratings7.76 Ratings
Automated appointment reminders00 Ratings8.38 Ratings
Automated patient check-in00 Ratings8.37 Ratings
Multi-location support00 Ratings8.38 Ratings
Calendar interface00 Ratings8.36 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
AdvancedPM, by AdvancedMD
-
Ratings
athenaClinicals
8.9
9 Ratings
20% above category average
Charting / document management00 Ratings8.99 Ratings
Templates00 Ratings8.99 Ratings
Patient portal00 Ratings10.08 Ratings
Mobile/tablet support00 Ratings8.47 Ratings
Fax integration00 Ratings9.99 Ratings
Integration with other EMR and PM systems00 Ratings7.69 Ratings
Workflow automation00 Ratings8.89 Ratings
Speech recognition00 Ratings9.04 Ratings
Customization00 Ratings7.29 Ratings
E-prescribing00 Ratings9.99 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
AdvancedPM, by AdvancedMD
-
Ratings
athenaClinicals
8.4
9 Ratings
0% above category average
HIPAA compliance00 Ratings8.39 Ratings
Role-based permission levels00 Ratings9.99 Ratings
Data backups and redundancy00 Ratings8.39 Ratings
Local mode / networking failsafe00 Ratings7.08 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
AdvancedPM, by AdvancedMD
-
Ratings
athenaClinicals
8.8
9 Ratings
12% above category average
Task tracking00 Ratings8.39 Ratings
Specialty-specific workflows00 Ratings8.38 Ratings
Multi-office / multi-physician capabilities00 Ratings9.99 Ratings
Best Alternatives
AdvancedPM, by AdvancedMDathenaClinicals
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
Epic
Epic
Score 8.3 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises
Epic
Epic
Score 8.3 out of 10
Epic
Epic
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AdvancedPM, by AdvancedMDathenaClinicals
Likelihood to Recommend
1.0
(8 ratings)
6.8
(9 ratings)
Usability
10.0
(1 ratings)
8.2
(1 ratings)
Availability
9.0
(2 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
5.0
(2 ratings)
9.0
(1 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
AdvancedPM, by AdvancedMDathenaClinicals
Likelihood to Recommend
AdvancedMD
It would be well suited for an initial user. If you are starting a practice and have nothing in place, it might be great. However, if you are a current EMR user of a different platform and have more than a hundred patients; don’t waste your time. This is a hands-off company that, in my opinion, will do nothing to support your efforts. We have a practice of 11,000 patients and would have had to hire 2 FTE’s to print all the patient data and upload it individually.
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athenahealth
Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
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Pros
AdvancedMD
  • They provide access to their underlying tables via Open Database Connection (ODBC). This streamlines business intelligence processes greatly.
  • The "canned"/"stock" business intelligence tool (Advanced Insight) is very useful.
  • Our dedicated customer support representative (Breah Teed) has exceeded our expectations.
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athenahealth
  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
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Cons
AdvancedMD
  • Adding and Deleting provider columns complicated.
  • Would have loved to have one point of contact at all times and have that person answer on the third ring (see, this is me really reaching--because as far as my job functions were concerned, the product was absolutely fantastic. I have no complaints).
  • Working electronic insurance error reports in the system was a nightmare.
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athenahealth
  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
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Usability
AdvancedMD
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
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athenahealth
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
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Support Rating
AdvancedMD
I've only reached out a couple of times and after being bounced around a few times I simply asked for our internal team to look into the particular question I had. I believe they had some turnover at the time but my experience wasn't great.
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athenahealth
They are always there. Friendly and organized.
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Implementation Rating
AdvancedMD
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
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athenahealth
No answers on this topic
Alternatives Considered
AdvancedMD
ADP AMD is much easier to learn and navigate than most all of the systems I have worked with, including Greenway and Centricity. The only thing I liked better in Centricity was the ability to run more customized reports, but overall, I would choose AMD any day over those two.
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athenahealth
For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
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Return on Investment
AdvancedMD
  • We are paying over 5K for absolutely nothing.
  • We believe this company does not concern itself with the end-user.
  • We identified a large lack of ethics in the organization.
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athenahealth
No answers on this topic
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