What users are saying about

athenaClinicals

13 Ratings

Centricity EMR

14 Ratings

athenaClinicals

13 Ratings
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Score 6.3 out of 101

Centricity EMR

14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

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Likelihood to Recommend

athenaClinicals

athenaClinicals is well suited from a single physician office to an enterprise healthcare system. The only specialty that they cannot cover is oncology that includes chemotherapy infusions (the dosing is very complicated and requires a specific oncology system).
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Centricity EMR

This EMR system is well suited for hospitals and associated specialty practices where all medical information can be stored and updated in one place
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Feature Rating Comparison

Billing and Claims Management

athenaClinicals
7.8
Centricity EMR
7.9
Real-time eligibility verification
athenaClinicals
9.6
Centricity EMR
5.0
Claims management
athenaClinicals
8.0
Centricity EMR
9.0
Coding
athenaClinicals
9.4
Centricity EMR
8.0
Patient billing
athenaClinicals
8.0
Centricity EMR
9.0
Financial Reporting
athenaClinicals
4.1
Centricity EMR
8.5

Patient Scheduling

athenaClinicals
7.4
Centricity EMR
3.4
Rule-based scheduling
athenaClinicals
6.9
Centricity EMR
7.0
Automated appointment reminders
athenaClinicals
7.6
Centricity EMR
1.0
Automated patient check-in
athenaClinicals
7.4
Centricity EMR
2.0
Multi-location support
athenaClinicals
7.6
Centricity EMR
5.0
Calendar interface
athenaClinicals
7.5
Centricity EMR
2.0

Electronic Medical Records

athenaClinicals
7.7
Centricity EMR
7.7
Charting / document management
athenaClinicals
7.9
Centricity EMR
8.8
Templates
athenaClinicals
7.9
Centricity EMR
9.0
Patient portal
athenaClinicals
9.6
Centricity EMR
7.0
Mobile/tablet support
athenaClinicals
6.6
Centricity EMR
7.0
Fax integration
athenaClinicals
9.0
Centricity EMR
9.0
Integration with other EMR and PM systems
athenaClinicals
5.5
Centricity EMR
6.3
Workflow automation
athenaClinicals
6.8
Centricity EMR
7.0
Speech recognition
athenaClinicals
9.0
Centricity EMR
7.0
Customization
athenaClinicals
5.6
Centricity EMR
6.8
E-prescribing
athenaClinicals
9.0
Centricity EMR
9.0

Medical Security and Privacy

athenaClinicals
8.1
Centricity EMR
8.3
HIPPA compliance
athenaClinicals
7.9
Centricity EMR
9.3
Role-based permission levels
athenaClinicals
9.0
Centricity EMR
8.5
Data backups and redundancy
athenaClinicals
7.7
Centricity EMR
7.5
Local mode / networking failsafe
athenaClinicals
7.8
Centricity EMR
7.8

Workflow and Scale

athenaClinicals
8.1
Centricity EMR
7.5
Task tracking
athenaClinicals
7.7
Centricity EMR
6.8
Specialty-specific workflows
athenaClinicals
7.7
Centricity EMR
7.3
Multi-office / multi-physician capabilities
athenaClinicals
8.9
Centricity EMR
8.5

Pros

  • athenahealth gives you support from an outstanding team. Just a phone call away. There is not a question they will not answer or will not find out the answer for you quickly
  • Meaningful use is a piece of cake with athenahealth. The reporting is at your fingertips and the training to make sure the data is collected is priceless
  • Patient registration is simple and efficient for the staff to obtain via phone. It also makes staff ask questions that are needed to satisfy Meaningful Use
  • Clinical Documentation is simple. athenahealth made it where most doctors young and old can transition to EMR with as little frustration as possible.
  • athenahealth communicator takes care of the reminder calls 2 days prior to their appointment.
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  • The flowsheet feature allows providers to see trends in the patient's medical data, allowing them to treat appropriately.
  • The summary sheet allows providers and medical staff to quickly view medical history including medications and problems.
  • Quick and concise communication is seamless between providers and medical staff through Centricity.
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Cons

  • Customer services and availability
  • Less clicks for charting one provider (had a ridiculous amount of click to complete a pre op visit)
  • Better dashboard
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  • Color coordination of certain tabs to make them visually accessible.
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Usability

athenaClinicals8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
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No score
No answers yet
No answers on this topic

Support

athenaClinicals9.0
Based on 1 answer
They are always there. Friendly and organized.
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No score
No answers yet
No answers on this topic

Alternatives Considered

athenahealth is more user friendly. There customer service center does not leave you without an answer. The reports can be built to each managers specific needs and the gathering of data from the EMR is fast. WOW!
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I did not select Centricity. It was the hospital's main EMR during my rotation there. I would say Soarian is best, but only because I have used that EMR more than the others.
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Return on Investment

  • It replaces the management part of having a full time billing department in my office. No overhead.
  • Time management is higher based on the report generated by Athena
  • increase efficiency in patient care because everything regarding the patient is at your fingertips
  • Meaningful Use would have taken forever without athenahealth. They are on the forefront with Medicare compliancy.
  • ICD10 transition is prompted by Athena. We are ready now.
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  • As a medical receptionist, I found this EMR helped our primary care practice flow smoothly. This allows for both provider, staff, and patient satisfaction.
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Pricing Details

athenaClinicals

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Centricity EMR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details