What users are saying about
14 Ratings
17 Ratings
14 Ratings
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Score 6.1 out of 101
17 Ratings
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Score 8.5 out of 101

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer profile photo

Centricity EMR

This EMR system is well suited for hospitals and associated specialty practices where all medical information can be stored and updated in one place
No photo available

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.2
Centricity EMR
9.4
Real-time eligibility verification
athenaClinicals
9.5
Centricity EMR
9.0
Claims management
athenaClinicals
8.1
Centricity EMR
10.0
Coding
athenaClinicals
9.0
Centricity EMR
8.0
Patient billing
athenaClinicals
8.1
Centricity EMR
10.0
Financial Reporting
athenaClinicals
6.2
Centricity EMR
10.0

Patient Scheduling

athenaClinicals
7.9
Centricity EMR
9.7
Rule-based scheduling
athenaClinicals
7.1
Centricity EMR
9.0
Automated appointment reminders
athenaClinicals
8.1
Centricity EMR
9.9
Automated patient check-in
athenaClinicals
8.1
Centricity EMR
9.9
Multi-location support
athenaClinicals
8.1
Centricity EMR
9.9
Calendar interface
athenaClinicals
8.1
Centricity EMR
9.9

Electronic Medical Records

athenaClinicals
8.4
Centricity EMR
9.8
Charting / document management
athenaClinicals
8.5
Centricity EMR
9.9
Templates
athenaClinicals
8.5
Centricity EMR
10.0
Patient portal
athenaClinicals
10.0
Centricity EMR
9.9
Mobile/tablet support
athenaClinicals
7.7
Centricity EMR
9.0
Fax integration
athenaClinicals
9.6
Centricity EMR
10.0
Integration with other EMR and PM systems
athenaClinicals
6.9
Centricity EMR
9.9
Workflow automation
athenaClinicals
7.8
Centricity EMR
9.9
Speech recognition
athenaClinicals
9.0
Centricity EMR
9.9
Customization
athenaClinicals
6.3
Centricity EMR
9.9
E-prescribing
athenaClinicals
9.6
Centricity EMR
10.0

Medical Security and Privacy

athenaClinicals
8.2
Centricity EMR
9.9
HIPAA compliance
athenaClinicals
8.1
Centricity EMR
10.0
Role-based permission levels
athenaClinicals
9.6
Centricity EMR
9.9
Data backups and redundancy
athenaClinicals
8.0
Centricity EMR
9.9
Local mode / networking failsafe
athenaClinicals
7.0
Centricity EMR
9.9

Workflow and Scale

athenaClinicals
8.6
Centricity EMR
9.9
Task tracking
athenaClinicals
8.0
Centricity EMR
9.9
Specialty-specific workflows
athenaClinicals
8.0
Centricity EMR
9.9
Multi-office / multi-physician capabilities
athenaClinicals
9.6
Centricity EMR
9.9

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
No photo available

Centricity EMR

  • One of the best things about Centricity is it is flexible. We are able to add a data point behind a term (CPS calls this an observation term) and track any data needed. These observation terms also allow us to pull information forward and display information needed to make a good decision or used to decrease errors. For example in our history forms given to the patients one of the questions is side of injury. This affected side displays on our EMR forms which helps providers and prevents mistakes.
  • CPS integrates with other programs. We are paperless and use DocuSign to send each patient their history, ROS and all new paperwork. This allows us to import the history into the forms and has saved us from adding extra staff (FTEs) to room and take history. The history form can be completed at home or in the waiting room. Each section has a observation term behind it and allows it to be placed into the note at the correct section. Since we have a fully integrated product we do not have to have another program to enter or transfer our charges from the EMR to the PM side of the program.
  • Our notes look great! We did a lot of customization which gave us the detail and look we wanted. It seems like a lot of work at first, but the outcome has so much efficacy. We increased our providers without having to increase our staffing and it is due to he efficiencies we gained by using the EMR.
  • One other note, Centricity is flexible but that means it is complicated. You can not have flexibility without it be complicated don't let that stop you the end results can be great.
Debi Mitchell profile photo

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
No photo available

Centricity EMR

  • The system often crashed while I was writing progress notes, then I would lose the file
  • Sometimes the system was slow/sluggish and had to be restarted
  • Lab results are sometimes found in unexpected folders within the program
No photo available

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
No photo available

Centricity EMR

No score
No answers yet
No answers on this topic

Support

athenaClinicals

athenaClinicals 9.0
Based on 1 answer
They are always there. Friendly and organized.
No photo available

Centricity EMR

No score
No answers yet
No answers on this topic

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman profile photo

Centricity EMR

It stacks up and can surpass most of the systems out there.GE has been a leader in their industry in healthcare since I started.
No photo available

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Centricity EMR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

athenaClinicals
6.2
Centricity EMR
9.0

Usability

athenaClinicals
8.2
Centricity EMR

Support

athenaClinicals
9.0
Centricity EMR

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