What users are saying about
17 Ratings
10 Ratings
17 Ratings
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Score 8.3 out of 100
10 Ratings
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Score 7.1 out of 100

Feature Set Ratings

  • athenaClinicals ranks higher in 2 feature sets: Billing and Claims Management, Electronic Medical Records
  • Kareo EHR ranks higher in 2 feature sets: Patient Scheduling, Medical Security and Privacy

Billing and Claims Management

8.4

athenaClinicals

84%
7.9

Kareo EHR

79%
athenaClinicals ranks higher in 4/5 features

Real-time eligibility verification

9.3
93%
8 Ratings
6.2
62%
3 Ratings

Claims management

8.3
83%
8 Ratings
10.0
100%
3 Ratings

Coding

9.0
90%
7 Ratings
7.6
76%
4 Ratings

Patient billing

8.3
83%
8 Ratings
N/A
0 Ratings

Financial Reporting

7.0
70%
8 Ratings
N/A
0 Ratings

Patient Scheduling

8.2

athenaClinicals

82%
10.0

Kareo EHR

100%
athenaClinicals ranks higher in 4/5 features

Rule-based scheduling

7.7
77%
6 Ratings
N/A
0 Ratings

Automated appointment reminders

8.3
83%
8 Ratings
N/A
0 Ratings

Automated patient check-in

8.3
83%
7 Ratings
N/A
0 Ratings

Multi-location support

8.3
83%
8 Ratings
N/A
0 Ratings

Calendar interface

8.3
83%
6 Ratings
10.0
100%
3 Ratings

Electronic Medical Records

8.9

athenaClinicals

89%
8.1

Kareo EHR

81%
athenaClinicals ranks higher in 8/10 features

Charting / document management

8.9
89%
9 Ratings
10.0
100%
3 Ratings

Templates

8.9
89%
9 Ratings
5.0
50%
3 Ratings

Patient portal

10.0
100%
8 Ratings
10.0
100%
4 Ratings

Mobile/tablet support

8.4
84%
7 Ratings
N/A
0 Ratings

Fax integration

9.9
99%
9 Ratings
N/A
0 Ratings

Integration with other EMR and PM systems

7.6
76%
9 Ratings
N/A
0 Ratings

Workflow automation

8.8
88%
9 Ratings
N/A
0 Ratings

Speech recognition

9.0
90%
4 Ratings
7.0
70%
2 Ratings

Customization

7.2
72%
9 Ratings
6.6
66%
3 Ratings

E-prescribing

9.9
99%
9 Ratings
10.0
100%
2 Ratings

Medical Security and Privacy

8.4

athenaClinicals

84%
10.0

Kareo EHR

100%
athenaClinicals ranks higher in 3/4 features

HIPAA compliance

8.3
83%
18 Ratings
10.0
100%
6 Ratings

Role-based permission levels

9.9
99%
9 Ratings
N/A
0 Ratings

Data backups and redundancy

8.3
83%
9 Ratings
N/A
0 Ratings

Local mode / networking failsafe

7.0
70%
8 Ratings
N/A
0 Ratings

Workflow and Scale

8.8

athenaClinicals

88%

Kareo EHR

Feature Set Not Supported
N/A
athenaClinicals ranks higher in 3/3 features

Task tracking

8.3
83%
9 Ratings
N/A
0 Ratings

Specialty-specific workflows

8.3
83%
8 Ratings
N/A
0 Ratings

Multi-office / multi-physician capabilities

9.9
99%
9 Ratings
N/A
0 Ratings

Attribute Ratings

  • Kareo EHR is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.8

athenaClinicals

68%
9 Ratings
7.6

Kareo EHR

76%
4 Ratings

Usability

8.2

athenaClinicals

82%
1 Rating

Kareo EHR

N/A
0 Ratings

Support Rating

9.0

athenaClinicals

90%
2 Ratings

Kareo EHR

N/A
0 Ratings

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

Kareo EHR

Kareo EHR is very good in the sense that if there is anything missing on a claim Kareo is good in catching that, so in return fewer denials because we have proper patient registration.
Amanda Jamieson | TrustRadius Reviewer

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

Kareo EHR

  • Eliminates our input errors
  • User-friendly without confusion
  • Great layout and easy to read
Lynn Reeves Hill | TrustRadius Reviewer

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

Kareo EHR

  • Note Type Templates
  • Telehealth
Anonymous | TrustRadius Reviewer

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

athenaClinicals Editions & Modules

Additional Pricing Details

Kareo EHR

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

Kareo EHR Editions & Modules

Edition
Kareo Practice Management (Low Claim Volume)$1501
Kareo Practice Management (Unlimited Claims)$3001
Kareo Billing ServicesContact sales team
  1. per provider/per month
  2. none
Additional Pricing Details

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

Kareo EHR

No score
No answers yet
No answers on this topic

Support Rating

athenaClinicals

athenaClinicals 9.0
Based on 2 answers
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

Kareo EHR

No score
No answers yet
No answers on this topic

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

Kareo EHR

You don't have them in your lineup but TheraNest and CounSol are two awesome EHR software services for small practices and/or startup businesses. If you are a new owner or have 0-10 employees then give them a try. CounSol provides an excellent success coach to get you started. TheraNest has all the bells and whistles that KAREO has but not the high price tag. And how do they stack up.....They don't too expensive for small practices. You may get another story from mid to large-size practices but they are not well suited for beginning and/or small-size groups. Before signing make sure you clearly know the following (1) contract start date (2) is it trial or free months, (3) migrating data, (4) expected monthly chgs, (5) RCM billing how does it factor in, (6) cancellation process can we get out if KAREO is underperforming. These are just a few questions to ask in addition to your own experiences.
Anonymous | TrustRadius Reviewer

Return on Investment

athenaClinicals

No answers on this topic

Kareo EHR

  • ROI definitely a positive
Anonymous | TrustRadius Reviewer

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