athenaClinicals vs. Kareo EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaClinicals
Score 8.5 out of 10
N/A
N/AN/A
Kareo EHR
Score 6.0 out of 10
N/A
Kareo provides a full-featured EHR. The vendor says it is designed to fit the way its users work. Some key features include: Comprehensive Dashboard, Powerful Scheduler, and Flexible Documentation and Notes.
$150
per provider/per month
Pricing
athenaClinicalsKareo EHR
Editions & Modules
No answers on this topic
Kareo Practice Management (Low Claim Volume)
$150
per provider/per month
Kareo Practice Management (Unlimited Claims)
$300
per provider/per month
Kareo Billing Services
Contact sales team
Offerings
Pricing Offerings
athenaClinicalsKareo EHR
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
athenaClinicalsKareo EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
athenaClinicals
8.4
8 Ratings
7% above category average
Kareo EHR
8.7
4 Ratings
11% above category average
Real-time eligibility verification9.38 Ratings7.63 Ratings
Claims management8.38 Ratings10.03 Ratings
Coding9.07 Ratings8.54 Ratings
Patient billing8.38 Ratings00 Ratings
Financial Reporting7.08 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
athenaClinicals
8.2
8 Ratings
2% above category average
Kareo EHR
10.0
3 Ratings
22% above category average
Rule-based scheduling7.76 Ratings00 Ratings
Automated appointment reminders8.38 Ratings00 Ratings
Automated patient check-in8.37 Ratings00 Ratings
Multi-location support8.38 Ratings00 Ratings
Calendar interface8.36 Ratings10.03 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
athenaClinicals
8.9
9 Ratings
19% above category average
Kareo EHR
8.2
4 Ratings
10% above category average
Charting / document management8.99 Ratings10.03 Ratings
Templates8.99 Ratings5.03 Ratings
Patient portal10.08 Ratings10.04 Ratings
Mobile/tablet support8.47 Ratings00 Ratings
Fax integration9.99 Ratings00 Ratings
Integration with other EMR and PM systems7.69 Ratings00 Ratings
Workflow automation8.89 Ratings00 Ratings
Speech recognition9.04 Ratings7.02 Ratings
Customization7.29 Ratings7.13 Ratings
E-prescribing9.99 Ratings10.02 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
athenaClinicals
8.4
9 Ratings
0% above category average
Kareo EHR
10.0
4 Ratings
18% above category average
HIPAA compliance8.39 Ratings10.04 Ratings
Role-based permission levels9.99 Ratings00 Ratings
Data backups and redundancy8.39 Ratings00 Ratings
Local mode / networking failsafe7.08 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
athenaClinicals
8.8
9 Ratings
12% above category average
Kareo EHR
-
Ratings
Task tracking8.39 Ratings00 Ratings
Specialty-specific workflows8.38 Ratings00 Ratings
Multi-office / multi-physician capabilities9.99 Ratings00 Ratings
Best Alternatives
athenaClinicalsKareo EHR
Small Businesses
Epic
Epic
Score 8.3 out of 10
athenaClinicals
athenaClinicals
Score 8.5 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises
Epic
Epic
Score 8.3 out of 10
Epic
Epic
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
athenaClinicalsKareo EHR
Likelihood to Recommend
6.8
(9 ratings)
8.5
(4 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
athenaClinicalsKareo EHR
Likelihood to Recommend
athenahealth
Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
Kareo EHR is very good in the sense that if there is anything missing on a claim Kareo is good in catching that, so in return fewer denials because we have proper patient registration.
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Pros
athenahealth
  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
  • Eliminates our input errors
  • User-friendly without confusion
  • Great layout and easy to read
Read full review
Cons
athenahealth
  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
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Tebra Technologies, Inc (Kareo + PatientPop)
  • Note Type Templates
  • Telehealth
Read full review
Usability
athenahealth
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
No answers on this topic
Support Rating
athenahealth
They are always there. Friendly and organized.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
No answers on this topic
Alternatives Considered
athenahealth
For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
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Tebra Technologies, Inc (Kareo + PatientPop)
You don't have them in your lineup but TheraNest and CounSol are two awesome EHR software services for small practices and/or startup businesses. If you are a new owner or have 0-10 employees then give them a try. CounSol provides an excellent success coach to get you started. TheraNest has all the bells and whistles that KAREO has but not the high price tag. And how do they stack up.....They don't too expensive for small practices. You may get another story from mid to large-size practices but they are not well suited for beginning and/or small-size groups. Before signing make sure you clearly know the following (1) contract start date (2) is it trial or free months, (3) migrating data, (4) expected monthly chgs, (5) RCM billing how does it factor in, (6) cancellation process can we get out if KAREO is underperforming. These are just a few questions to ask in addition to your own experiences.
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Return on Investment
athenahealth
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
  • ROI definitely a positive
Read full review
ScreenShots