athenaClinicals vs. Kareo Engage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaClinicals
Score 8.9 out of 10
N/A
N/AN/A
Kareo Engage
Score 7.7 out of 10
N/A
Kareo Engage (formerly Kareo Marketing, based on DoctorBase, company Kareo acquired in 2015) provides practice marketing and patient communication solutions for healthcare providers. The solution provides doctor websites, search engine marketing and reputation management, online scheduling, appointment reminders, patient recall/re-care marketing, and mobile secure messaging.
$0
Pricing
athenaClinicalsKareo Engage
Editions & Modules
No answers on this topic
Cub
$0
Professional
$300
Managed Services
$500
Offerings
Pricing Offerings
athenaClinicalsKareo Engage
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
athenaClinicalsKareo Engage
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
athenaClinicals
8.4
8 Ratings
9% above category average
Kareo Engage
-
Ratings
Real-time eligibility verification9.38 Ratings00 Ratings
Claims management8.38 Ratings00 Ratings
Coding9.07 Ratings00 Ratings
Patient billing8.38 Ratings00 Ratings
Financial Reporting7.08 Ratings00 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
athenaClinicals
8.2
8 Ratings
3% above category average
Kareo Engage
-
Ratings
Rule-based scheduling7.76 Ratings00 Ratings
Automated appointment reminders8.38 Ratings00 Ratings
Automated patient check-in8.37 Ratings00 Ratings
Multi-location support8.38 Ratings00 Ratings
Calendar interface8.36 Ratings00 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
athenaClinicals
8.9
9 Ratings
20% above category average
Kareo Engage
-
Ratings
Charting / document management8.99 Ratings00 Ratings
Templates8.99 Ratings00 Ratings
Patient portal10.08 Ratings00 Ratings
Mobile/tablet support8.47 Ratings00 Ratings
Fax integration9.99 Ratings00 Ratings
Integration with other EMR and PM systems7.69 Ratings00 Ratings
Workflow automation8.89 Ratings00 Ratings
Speech recognition9.04 Ratings00 Ratings
Customization7.29 Ratings00 Ratings
E-prescribing9.99 Ratings00 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
athenaClinicals
8.4
9 Ratings
0% above category average
Kareo Engage
-
Ratings
HIPAA compliance8.39 Ratings00 Ratings
Role-based permission levels9.99 Ratings00 Ratings
Data backups and redundancy8.39 Ratings00 Ratings
Local mode / networking failsafe7.08 Ratings00 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
athenaClinicals
8.8
9 Ratings
12% above category average
Kareo Engage
-
Ratings
Task tracking8.39 Ratings00 Ratings
Specialty-specific workflows8.38 Ratings00 Ratings
Multi-office / multi-physician capabilities9.99 Ratings00 Ratings
Best Alternatives
athenaClinicalsKareo Engage
Small Businesses
Epic
Epic
Score 8.7 out of 10

No answers on this topic

Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10

No answers on this topic

Enterprises
Epic
Epic
Score 8.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
athenaClinicalsKareo Engage
Likelihood to Recommend
6.8
(9 ratings)
7.0
(1 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
3.0
(1 ratings)
User Testimonials
athenaClinicalsKareo Engage
Likelihood to Recommend
athenahealth
Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
Read full review
Pros
athenahealth
  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
  • Patient communications: being able to send patients text messages has been a great benefit.
  • Kareo sends out appointment reminders for us which saves our employees time.
Read full review
Cons
athenahealth
  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
  • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
  • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
Read full review
Usability
athenahealth
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
No answers on this topic
Support Rating
athenahealth
They are always there. Friendly and organized.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
Read full review
Alternatives Considered
athenahealth
For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
Read full review
Return on Investment
athenahealth
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
  • We have not been using it long enough to know an answer to this.
Read full review
ScreenShots