What users are saying about

athenaClinicals

13 Ratings
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Score 6.6 out of 101

Kareo Practice Management

7 Ratings
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Score 7.4 out of 101

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Likelihood to Recommend

athenaClinicals

How will implementation of athenahealth save you money? Will it decrease staff? Will it increase efficiency? If so, how much? They need to need able to produce and substantiate percentages they give. Is onsite training available? And if so, is it part of the training or an additional cost? Are discipline specific clinical templates available to the physicians?
No photo available

Kareo Practice Management

I can't imagine who it is appropriate for- unless you could care less if you get prescription refill requests from pharmacies, send portal messages to patients but they have no clue they have a new message to read. It's not ideal for large or small practices. Allow them to overbook your schedule with "new patients" that are on insurance plans you don't even accept for a 15 minute time interval...So if this the flow of your practice- this is the EHR for you. Otherwise, steer clear.
Ashley Toutounchi, MD profile photo

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.2
Kareo Practice Management
8.1
Real-time eligibility verification
athenaClinicals
9.4
Kareo Practice Management
6.9
Claims management
athenaClinicals
8.4
Kareo Practice Management
8.5
Coding
athenaClinicals
9.2
Kareo Practice Management
8.1
Patient billing
athenaClinicals
8.4
Kareo Practice Management
8.8
Financial Reporting
athenaClinicals
5.9
Kareo Practice Management
8.1

Patient Scheduling

athenaClinicals
8.0
Kareo Practice Management
7.3
Rule-based scheduling
athenaClinicals
7.4
Kareo Practice Management
6.1
Automated appointment reminders
athenaClinicals
8.1
Kareo Practice Management
7.6
Automated patient check-in
athenaClinicals
8.0
Kareo Practice Management
6.2
Multi-location support
athenaClinicals
8.1
Kareo Practice Management
9.2
Calendar interface
athenaClinicals
8.1
Kareo Practice Management
7.4

Electronic Medical Records

athenaClinicals
8.3
Kareo Practice Management
7.9
Charting / document management
athenaClinicals
8.5
Kareo Practice Management
7.7
Templates
athenaClinicals
8.4
Kareo Practice Management
7.9
Patient portal
athenaClinicals
9.8
Kareo Practice Management
7.3
Mobile/tablet support
athenaClinicals
7.9
Kareo Practice Management
8.9
Fax integration
athenaClinicals
9.3
Kareo Practice Management
7.0
Integration with other EMR and PM systems
athenaClinicals
6.5
Kareo Practice Management
8.7
Workflow automation
athenaClinicals
7.6
Kareo Practice Management
7.6
Speech recognition
athenaClinicals
9.0
Kareo Practice Management
9.5
Customization
athenaClinicals
6.5
Kareo Practice Management
7.6
E-prescribing
athenaClinicals
9.3
Kareo Practice Management
7.3

Medical Security and Privacy

athenaClinicals
8.2
Kareo Practice Management
8.7
HIPPA compliance
athenaClinicals
8.2
Kareo Practice Management
9.1
Role-based permission levels
athenaClinicals
9.3
Kareo Practice Management
7.6
Data backups and redundancy
athenaClinicals
8.1
Kareo Practice Management
8.0
Local mode / networking failsafe
athenaClinicals
7.5
Kareo Practice Management
10.0

Workflow and Scale

athenaClinicals
8.4
Kareo Practice Management
8.2
Task tracking
athenaClinicals
8.1
Kareo Practice Management
7.4
Specialty-specific workflows
athenaClinicals
8.1
Kareo Practice Management
7.6
Multi-office / multi-physician capabilities
athenaClinicals
9.2
Kareo Practice Management
9.7

Pros

  • athenahealth gives you support from an outstanding team. Just a phone call away. There is not a question they will not answer or will not find out the answer for you quickly
  • Meaningful use is a piece of cake with athenahealth. The reporting is at your fingertips and the training to make sure the data is collected is priceless
  • Patient registration is simple and efficient for the staff to obtain via phone. It also makes staff ask questions that are needed to satisfy Meaningful Use
  • Clinical Documentation is simple. athenahealth made it where most doctors young and old can transition to EMR with as little frustration as possible.
  • athenahealth communicator takes care of the reminder calls 2 days prior to their appointment.
No photo available
  • Text automation for patient confirmation
  • Detailed billing reports
Ashley Toutounchi, MD profile photo

Cons

  • The ergonomics...the screen is very difficult to view - as the light colors do not provide for contrast.
  • The flow of the documentation can be difficult. It works down the screen vs. allowing users to jump easy. The "jump" function is at the bottom of the screen and the dropdown menu sometimes follows below the bottom of your computer screen.
  • It's very expensive for the added "behind the scenes" customer service you are getting. Many labs are now offering an interface for free which would put typical items that are faxed into a queue or their appropriate place. Many times the items that are "managed" by Athena are still having to be managed by the office buckets anyway - which is a selling point of Athena.
  • The templates that are built are far from intuitive. A point and click system is much easier for a busy physician...something that has a macro and pre-completed notes. Athena makes this process cumbersome, so many physicians are double documenting (paper, then EMR).
No photo available
  • It does not auto balance accounts which would be helpful for us when patient's have a credit on one line but then a balance on another line.
  • The reports could be broken down a little more detailed
Alysha De Leon profile photo

Usability

athenaClinicals8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
No photo available
No score
No answers yet
No answers on this topic

Support

athenaClinicals9.0
Based on 1 answer
They are always there. Friendly and organized.
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Not listed- though Athena is much preferred compared to past systems used.
No photo available
Kareo is plain and simple. NextGen always says you get what you pay for, however, NextGen is expensive for anyone and Kareo does the same thing for a fraction of the cost. Kareo gives our time management back to the office personnel. Everything is user-friendly, which NextGen could be if it didn't have so many steps to complete on task.
Lynn Reeves Hill profile photo

Return on Investment

  • Can effectively care for patients
  • Able to multitask
  • Easy for other locations to share same info
No photo available
  • Kareo pays for itself. Price is worth every penny
  • Statements produce quick payments
  • TIme management has increased
Lynn Reeves Hill profile photo

Pricing Details

athenaClinicals

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
athenaClinicals Editions & Modules
athenaClinicals
Additional Pricing Details

Kareo Practice Management

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Kareo Practice Management Editions & Modules
Kareo Practice Management
Edition
Physician Provider
$2991
Low-Volume Provider
$1491
Non-Physician Provider (Low-Volume)
$74.501
1. per provider
Additional Pricing Details