What users are saying about
18 Ratings
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Score 7.5 out of 100
10 Ratings
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Score 8 out of 100

Feature Set Ratings

    Billing and Claims Management

    8.4

    athenaClinicals

    84%

    Kareo Practice Management

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 5/5 features

    Real-time eligibility verification

    9.3
    93%
    8 Ratings
    N/A
    0 Ratings

    Claims management

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Coding

    9.0
    90%
    7 Ratings
    N/A
    0 Ratings

    Patient billing

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Financial Reporting

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Patient Scheduling

    8.2

    athenaClinicals

    82%

    Kareo Practice Management

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 5/5 features

    Rule-based scheduling

    7.7
    77%
    6 Ratings
    N/A
    0 Ratings

    Automated appointment reminders

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Automated patient check-in

    8.3
    83%
    7 Ratings
    N/A
    0 Ratings

    Multi-location support

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Calendar interface

    8.3
    83%
    6 Ratings
    N/A
    0 Ratings

    Electronic Medical Records

    8.9

    athenaClinicals

    89%

    Kareo Practice Management

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 10/10 features

    Charting / document management

    8.9
    89%
    9 Ratings
    N/A
    0 Ratings

    Templates

    8.9
    89%
    9 Ratings
    N/A
    0 Ratings

    Patient portal

    10.0
    100%
    8 Ratings
    N/A
    0 Ratings

    Mobile/tablet support

    8.4
    84%
    7 Ratings
    N/A
    0 Ratings

    Fax integration

    9.9
    99%
    9 Ratings
    N/A
    0 Ratings

    Integration with other EMR and PM systems

    7.6
    76%
    9 Ratings
    N/A
    0 Ratings

    Workflow automation

    8.8
    88%
    9 Ratings
    N/A
    0 Ratings

    Speech recognition

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Customization

    7.2
    72%
    9 Ratings
    N/A
    0 Ratings

    E-prescribing

    9.9
    99%
    9 Ratings
    N/A
    0 Ratings

    Medical Security and Privacy

    8.4

    athenaClinicals

    84%

    Kareo Practice Management

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 4/4 features

    HIPAA compliance

    8.3
    83%
    18 Ratings
    N/A
    0 Ratings

    Role-based permission levels

    9.9
    99%
    9 Ratings
    N/A
    0 Ratings

    Data backups and redundancy

    8.3
    83%
    9 Ratings
    N/A
    0 Ratings

    Local mode / networking failsafe

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Workflow and Scale

    8.8

    athenaClinicals

    88%

    Kareo Practice Management

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 3/3 features

    Task tracking

    8.3
    83%
    9 Ratings
    N/A
    0 Ratings

    Specialty-specific workflows

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Multi-office / multi-physician capabilities

    9.9
    99%
    9 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Kareo Practice Management is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.8

    athenaClinicals

    68%
    9 Ratings
    10.0

    Kareo Practice Management

    100%
    7 Ratings

    Usability

    8.2

    athenaClinicals

    82%
    1 Rating

    Kareo Practice Management

    N/A
    0 Ratings

    Support Rating

    9.0

    athenaClinicals

    90%
    2 Ratings

    Kareo Practice Management

    N/A
    0 Ratings

    Likelihood to Recommend

    athenahealth

    Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
    Read full review

    Kareo

    I can't imagine who it is appropriate for- unless you could care less if you get prescription refill requests from pharmacies, send portal messages to patients but they have no clue they have a new message to read. It's not ideal for large or small practices. Allow them to overbook your schedule with "new patients" that are on insurance plans you don't even accept for a 15 minute time interval...So if this the flow of your practice- this is the EHR for you. Otherwise, steer clear.
    Read full review

    Pros

    athenahealth

    • Quality programs - able to see what measures are outstanding for the patient
    • Reporting - able to report on multiple financial reports as well as clinical information
    • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
    Read full review

    Kareo

    • The integration with the clearing house is excellent.
    • Setting up a practice is straightforward and fast..within 24 hours.
    • Reports can be exported to Excel which is particularly helpful for forecasting trends.
    • Customization of billing codes makes Kareo functional for any type practice.
    Read full review

    Cons

    athenahealth

    • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
    • It's difficult to name items because they are traditionally corrected very quickly
    Read full review

    Kareo

    • It does not auto balance accounts which would be helpful for us when patient's have a credit on one line but then a balance on another line.
    • The reports could be broken down a little more detailed
    Read full review

    Pricing Details

    athenaClinicals

    Starting Price

    Editions & Modules

    athenaClinicals editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Kareo Practice Management

      Starting Price

      $74.5 per provider

      Editions & Modules

      Kareo Practice Management editions and modules pricing
      EditionModules
      Physician Provider$2991
      Low-Volume Provider$1492
      Non-Physician Provider (Low-Volume)$74.503

      Footnotes

      1. per provider
      2. per provider
      3. per provider

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      athenahealth

      Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
      Read full review

      Kareo

      No answers on this topic

      Support Rating

      athenahealth

      They are always there. Friendly and organized.
      Read full review

      Kareo

      No answers on this topic

      Alternatives Considered

      athenahealth

      For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
      Read full review

      Kareo

      Kareo is plain and simple. NextGen always says you get what you pay for, however, NextGen is expensive for anyone and Kareo does the same thing for a fraction of the cost. Kareo gives our time management back to the office personnel. Everything is user-friendly, which NextGen could be if it didn't have so many steps to complete on task.
      Read full review

      Return on Investment

      athenahealth

      No answers on this topic

      Kareo

      • Kareo has enabled our billing company to increase revenue for our clients by 10-12%.
      • The efficiency of entering data has allowed our company to reduce staff.
      • Being able to customize permissions for the staff increases accountability of the employees.
      Read full review

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