What users are saying about
16 Ratings
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Score 8.6 out of 100
9 Ratings
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Score 7.2 out of 100

Feature Set Ratings

  • athenaClinicals ranks higher in 4 feature sets: Billing and Claims Management, Electronic Medical Records, Medical Security and Privacy, Workflow and Scale
  • athenaClinicals and NextGen Healthcare Clinical Care Solutions (including MediTouch) are tied in 1 feature set: Patient Scheduling

Billing and Claims Management

8.4

athenaClinicals

84%
7.8

NextGen Healthcare EHR

78%
athenaClinicals ranks higher in 3/5 features

Real-time eligibility verification

9.3
93%
8 Ratings
7.3
73%
5 Ratings

Claims management

8.3
83%
8 Ratings
9.1
91%
5 Ratings

Coding

9.0
90%
7 Ratings
8.2
82%
5 Ratings

Patient billing

8.3
83%
8 Ratings
7.0
70%
5 Ratings

Financial Reporting

7.0
70%
8 Ratings
7.7
77%
4 Ratings

Patient Scheduling

8.2

athenaClinicals

82%
8.2

NextGen Healthcare EHR

82%
NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 4/5 features

Rule-based scheduling

7.7
77%
6 Ratings
8.0
80%
1 Rating

Automated appointment reminders

8.3
83%
8 Ratings
9.2
92%
5 Ratings

Automated patient check-in

8.3
83%
7 Ratings
9.0
90%
1 Rating

Multi-location support

8.3
83%
8 Ratings
9.0
90%
1 Rating

Calendar interface

8.3
83%
6 Ratings
5.7
57%
5 Ratings

Electronic Medical Records

8.9

athenaClinicals

89%
6.3

NextGen Healthcare EHR

63%
athenaClinicals ranks higher in 10/10 features

Charting / document management

8.9
89%
9 Ratings
8.5
85%
5 Ratings

Templates

8.9
89%
9 Ratings
8.4
84%
5 Ratings

Patient portal

10.0
100%
8 Ratings
6.5
65%
5 Ratings

Mobile/tablet support

8.4
84%
7 Ratings
7.0
70%
4 Ratings

Fax integration

9.9
99%
9 Ratings
7.0
70%
1 Rating

Integration with other EMR and PM systems

7.6
76%
9 Ratings
5.0
50%
5 Ratings

Workflow automation

8.8
88%
9 Ratings
5.0
50%
1 Rating

Speech recognition

9.0
90%
4 Ratings
3.7
37%
4 Ratings

Customization

7.2
72%
9 Ratings
3.8
38%
5 Ratings

E-prescribing

9.9
99%
9 Ratings
8.6
86%
5 Ratings

Medical Security and Privacy

8.4

athenaClinicals

84%
7.8

NextGen Healthcare EHR

78%
NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 3/4 features

HIPAA compliance

8.3
83%
18 Ratings
9.2
92%
10 Ratings

Role-based permission levels

9.9
99%
9 Ratings
6.0
60%
1 Rating

Data backups and redundancy

8.3
83%
9 Ratings
9.0
90%
1 Rating

Local mode / networking failsafe

7.0
70%
8 Ratings
7.0
70%
1 Rating

Workflow and Scale

8.8

athenaClinicals

88%
7.0

NextGen Healthcare EHR

70%
athenaClinicals ranks higher in 3/3 features

Task tracking

8.3
83%
9 Ratings
6.0
60%
1 Rating

Specialty-specific workflows

8.3
83%
8 Ratings
6.0
60%
1 Rating

Multi-office / multi-physician capabilities

9.9
99%
9 Ratings
9.1
91%
5 Ratings

Attribute Ratings

  • NextGen Healthcare Clinical Care Solutions (including MediTouch) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.8

athenaClinicals

68%
9 Ratings
7.4

NextGen Healthcare EHR

74%
5 Ratings

Usability

8.2

athenaClinicals

82%
1 Rating

NextGen Healthcare EHR

N/A
0 Ratings

Performance

athenaClinicals

N/A
0 Ratings
7.0

NextGen Healthcare EHR

70%
2 Ratings

Support Rating

9.0

athenaClinicals

90%
2 Ratings

NextGen Healthcare EHR

N/A
0 Ratings

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

NextGen Healthcare EHR

NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.
Anonymous | TrustRadius Reviewer

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

  • Intuitive user interface and ability to access from anywhere.
  • Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
  • User-friendly graphical user interface and ease of user enrollment.
Anonymous | TrustRadius Reviewer

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

  • I think there's still room for fuller integration of the multiple suites that they offer.
  • Optimizing certain templates to provide a more automated feel
Anonymous | TrustRadius Reviewer

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

NextGen Healthcare EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

No score
No answers yet
No answers on this topic

Performance

athenaClinicals

No score
No answers yet
No answers on this topic

NextGen Healthcare EHR

NextGen Healthcare EHR 7.0
Based on 2 answers
Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
Anonymous | TrustRadius Reviewer

Support Rating

athenaClinicals

athenaClinicals 9.0
Based on 2 answers
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

No score
No answers yet
No answers on this topic

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

NextGen Healthcare EHR

I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.
Homero Flores | TrustRadius Reviewer

Screenshots

athenaClinicals

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