What users are saying about
16 Ratings
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Score 8.7 out of 100
8 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

NextGen Healthcare EHR

NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.4
NextGen Healthcare EHR
7.8
Real-time eligibility verification
athenaClinicals
9.3
NextGen Healthcare EHR
7.3
Claims management
athenaClinicals
8.3
NextGen Healthcare EHR
9.1
Coding
athenaClinicals
9.0
NextGen Healthcare EHR
8.2
Patient billing
athenaClinicals
8.3
NextGen Healthcare EHR
7.0
Financial Reporting
athenaClinicals
7.0
NextGen Healthcare EHR
7.7

Patient Scheduling

athenaClinicals
8.2
NextGen Healthcare EHR
8.2
Rule-based scheduling
athenaClinicals
7.7
NextGen Healthcare EHR
8.0
Automated appointment reminders
athenaClinicals
8.3
NextGen Healthcare EHR
9.2
Automated patient check-in
athenaClinicals
8.3
NextGen Healthcare EHR
9.0
Multi-location support
athenaClinicals
8.3
NextGen Healthcare EHR
9.0
Calendar interface
athenaClinicals
8.3
NextGen Healthcare EHR
5.7

Electronic Medical Records

athenaClinicals
8.8
NextGen Healthcare EHR
6.3
Charting / document management
athenaClinicals
8.9
NextGen Healthcare EHR
8.5
Templates
athenaClinicals
8.9
NextGen Healthcare EHR
8.4
Patient portal
athenaClinicals
10.0
NextGen Healthcare EHR
6.5
Mobile/tablet support
athenaClinicals
8.3
NextGen Healthcare EHR
6.9
Fax integration
athenaClinicals
9.9
NextGen Healthcare EHR
7.0
Integration with other EMR and PM systems
athenaClinicals
7.6
NextGen Healthcare EHR
5.0
Workflow automation
athenaClinicals
8.8
NextGen Healthcare EHR
5.0
Speech recognition
athenaClinicals
9.0
NextGen Healthcare EHR
3.7
Customization
athenaClinicals
7.2
NextGen Healthcare EHR
3.8
E-prescribing
athenaClinicals
9.9
NextGen Healthcare EHR
8.6

Medical Security and Privacy

athenaClinicals
8.4
NextGen Healthcare EHR
7.9
HIPAA compliance
athenaClinicals
8.3
NextGen Healthcare EHR
9.4
Role-based permission levels
athenaClinicals
9.9
NextGen Healthcare EHR
6.0
Data backups and redundancy
athenaClinicals
8.3
NextGen Healthcare EHR
9.0
Local mode / networking failsafe
athenaClinicals
7.0
NextGen Healthcare EHR
7.0

Workflow and Scale

athenaClinicals
8.8
NextGen Healthcare EHR
7.0
Task tracking
athenaClinicals
8.3
NextGen Healthcare EHR
6.0
Specialty-specific workflows
athenaClinicals
8.3
NextGen Healthcare EHR
6.0
Multi-office / multi-physician capabilities
athenaClinicals
9.9
NextGen Healthcare EHR
9.1

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

  • Intuitive user interface and ability to access from anywhere.
  • Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
  • User-friendly graphical user interface and ease of user enrollment.
Anonymous | TrustRadius Reviewer

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

  • I think there's still room for fuller integration of the multiple suites that they offer.
  • Optimizing certain templates to provide a more automated feel
Anonymous | TrustRadius Reviewer

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

No score
No answers yet
No answers on this topic

Performance

athenaClinicals

No score
No answers yet
No answers on this topic

NextGen Healthcare EHR

NextGen Healthcare EHR 7.0
Based on 2 answers
Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
Anonymous | TrustRadius Reviewer

Support Rating

athenaClinicals

athenaClinicals 9.0
Based on 1 answer
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

No score
No answers yet
No answers on this topic

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

NextGen Healthcare EHR

I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.
Homero Flores | TrustRadius Reviewer

Screenshots

athenaClinicals

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

NextGen Healthcare EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

athenaClinicals
6.8
NextGen Healthcare EHR
7.4

Usability

athenaClinicals
8.2
NextGen Healthcare EHR

Performance

athenaClinicals
NextGen Healthcare EHR
7.0

Support Rating

athenaClinicals
9.0
NextGen Healthcare EHR

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