16 Ratings
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Score 8.6 out of 100
10 Ratings
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Score 5.9 out of 100

Feature Set Ratings

    Billing and Claims Management

    8.4

    athenaClinicals

    84%

    NextGen® Practice Management Solutions

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 5/5 features

    Real-time eligibility verification

    9.3
    93%
    8 Ratings
    N/A
    0 Ratings

    Claims management

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Coding

    9.0
    90%
    7 Ratings
    N/A
    0 Ratings

    Patient billing

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Financial Reporting

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Patient Scheduling

    8.2

    athenaClinicals

    82%

    NextGen® Practice Management Solutions

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 5/5 features

    Rule-based scheduling

    7.7
    77%
    6 Ratings
    N/A
    0 Ratings

    Automated appointment reminders

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Automated patient check-in

    8.3
    83%
    7 Ratings
    N/A
    0 Ratings

    Multi-location support

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Calendar interface

    8.3
    83%
    6 Ratings
    N/A
    0 Ratings

    Electronic Medical Records

    8.9

    athenaClinicals

    89%

    NextGen® Practice Management Solutions

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 10/10 features

    Charting / document management

    8.9
    89%
    9 Ratings
    N/A
    0 Ratings

    Templates

    8.9
    89%
    9 Ratings
    N/A
    0 Ratings

    Patient portal

    10.0
    100%
    8 Ratings
    N/A
    0 Ratings

    Mobile/tablet support

    8.4
    84%
    7 Ratings
    N/A
    0 Ratings

    Fax integration

    9.9
    99%
    9 Ratings
    N/A
    0 Ratings

    Integration with other EMR and PM systems

    7.6
    76%
    9 Ratings
    N/A
    0 Ratings

    Workflow automation

    8.8
    88%
    9 Ratings
    N/A
    0 Ratings

    Speech recognition

    9.0
    90%
    4 Ratings
    N/A
    0 Ratings

    Customization

    7.2
    72%
    9 Ratings
    N/A
    0 Ratings

    E-prescribing

    9.9
    99%
    9 Ratings
    N/A
    0 Ratings

    Medical Security and Privacy

    8.4

    athenaClinicals

    84%

    NextGen® Practice Management Solutions

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 4/4 features

    HIPAA compliance

    8.3
    83%
    18 Ratings
    N/A
    0 Ratings

    Role-based permission levels

    9.9
    99%
    9 Ratings
    N/A
    0 Ratings

    Data backups and redundancy

    8.3
    83%
    9 Ratings
    N/A
    0 Ratings

    Local mode / networking failsafe

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Workflow and Scale

    8.8

    athenaClinicals

    88%

    NextGen® Practice Management Solutions

    Feature Set Not Supported
    N/A
    athenaClinicals ranks higher in 3/3 features

    Task tracking

    8.3
    83%
    9 Ratings
    N/A
    0 Ratings

    Specialty-specific workflows

    8.3
    83%
    8 Ratings
    N/A
    0 Ratings

    Multi-office / multi-physician capabilities

    9.9
    99%
    9 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • athenaClinicals is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    6.8

    athenaClinicals

    68%
    9 Ratings
    4.9

    NextGen® Practice Management Solutions

    49%
    2 Ratings

    Usability

    8.2

    athenaClinicals

    82%
    1 Rating

    NextGen® Practice Management Solutions

    N/A
    0 Ratings

    Support Rating

    9.0

    athenaClinicals

    90%
    2 Ratings

    NextGen® Practice Management Solutions

    N/A
    0 Ratings

    Likelihood to Recommend

    athenaClinicals

    Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
    Tom Pentzer | TrustRadius Reviewer

    NextGen® Practice Management Solutions

    To start, Nextgen PM is NOT well-suited for companies who are looking for a could-based product—you will be required to house this software on your own server (this will force that company to maintain their own infrastructure). The solution is great for a company looking for a PM/EHR combo that communicates well with each other. The two modules are owned by the same company and does not require a costly API/bridge to be built between the two programs.
    Anonymous | TrustRadius Reviewer

    Pros

    athenaClinicals

    • Quality programs - able to see what measures are outstanding for the patient
    • Reporting - able to report on multiple financial reports as well as clinical information
    • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
    Anonymous | TrustRadius Reviewer

    NextGen® Practice Management Solutions

    • Ability to save favorite phrases and templates to make charting more efficient for providers.
    • Ability to interface with Question Diagnostics for certain laboratory tests.
    • Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.
    Anonymous | TrustRadius Reviewer

    Cons

    athenaClinicals

    • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
    • It's difficult to name items because they are traditionally corrected very quickly
    Anonymous | TrustRadius Reviewer

    NextGen® Practice Management Solutions

    • The software requires annoying/disruptive updates.
    • The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
    • At times, the system is a bit "slow."
    • The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
    • We were able to achieve cost-savings through some other systems.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    athenaClinicals

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?

    Starting Price

    NextGen® Practice Management Solutions

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    athenaClinicals

    athenaClinicals 8.2
    Based on 1 answer
    Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
    Anonymous | TrustRadius Reviewer

    NextGen® Practice Management Solutions

    No score
    No answers yet
    No answers on this topic

    Support Rating

    athenaClinicals

    athenaClinicals 9.0
    Based on 2 answers
    They are always there. Friendly and organized.
    Anonymous | TrustRadius Reviewer

    NextGen® Practice Management Solutions

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    athenaClinicals

    For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
    Dale Bowman | TrustRadius Reviewer

    NextGen® Practice Management Solutions

    NextGen was more scattered and less streamlined than either Allscripts or EPIC
    Anonymous | TrustRadius Reviewer

    Return on Investment

    athenaClinicals

    No answers on this topic

    NextGen® Practice Management Solutions

    • Nextgen did a good job of transitioning our practice away from paper health records.
    • I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
    • By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.
    Anonymous | TrustRadius Reviewer

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