14 Ratings
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Score 7.1 out of 100
8 Ratings
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Score 4.9 out of 100

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

NextGen® Practice Management Solutions

To start, Nextgen PM is NOT well-suited for companies who are looking for a could-based product—you will be required to house this software on your own server (this will force that company to maintain their own infrastructure). The solution is great for a company looking for a PM/EHR combo that communicates well with each other. The two modules are owned by the same company and does not require a costly API/bridge to be built between the two programs.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.3
NextGen® Practice Management Solutions
Real-time eligibility verification
athenaClinicals
9.4
NextGen® Practice Management Solutions
Claims management
athenaClinicals
8.2
NextGen® Practice Management Solutions
Coding
athenaClinicals
9.0
NextGen® Practice Management Solutions
Patient billing
athenaClinicals
8.2
NextGen® Practice Management Solutions
Financial Reporting
athenaClinicals
6.6
NextGen® Practice Management Solutions

Patient Scheduling

athenaClinicals
8.0
NextGen® Practice Management Solutions
Rule-based scheduling
athenaClinicals
7.4
NextGen® Practice Management Solutions
Automated appointment reminders
athenaClinicals
8.2
NextGen® Practice Management Solutions
Automated patient check-in
athenaClinicals
8.2
NextGen® Practice Management Solutions
Multi-location support
athenaClinicals
8.2
NextGen® Practice Management Solutions
Calendar interface
athenaClinicals
8.2
NextGen® Practice Management Solutions

Electronic Medical Records

athenaClinicals
8.6
NextGen® Practice Management Solutions
Charting / document management
athenaClinicals
8.7
NextGen® Practice Management Solutions
Templates
athenaClinicals
8.7
NextGen® Practice Management Solutions
Patient portal
athenaClinicals
10.0
NextGen® Practice Management Solutions
Mobile/tablet support
athenaClinicals
8.0
NextGen® Practice Management Solutions
Fax integration
athenaClinicals
9.8
NextGen® Practice Management Solutions
Integration with other EMR and PM systems
athenaClinicals
7.2
NextGen® Practice Management Solutions
Workflow automation
athenaClinicals
8.4
NextGen® Practice Management Solutions
Speech recognition
athenaClinicals
9.0
NextGen® Practice Management Solutions
Customization
athenaClinicals
6.8
NextGen® Practice Management Solutions
E-prescribing
athenaClinicals
9.8
NextGen® Practice Management Solutions

Medical Security and Privacy

athenaClinicals
8.3
NextGen® Practice Management Solutions
HIPAA compliance
athenaClinicals
8.2
NextGen® Practice Management Solutions
Role-based permission levels
athenaClinicals
9.8
NextGen® Practice Management Solutions
Data backups and redundancy
athenaClinicals
8.2
NextGen® Practice Management Solutions
Local mode / networking failsafe
athenaClinicals
7.0
NextGen® Practice Management Solutions

Workflow and Scale

athenaClinicals
8.7
NextGen® Practice Management Solutions
Task tracking
athenaClinicals
8.2
NextGen® Practice Management Solutions
Specialty-specific workflows
athenaClinicals
8.2
NextGen® Practice Management Solutions
Multi-office / multi-physician capabilities
athenaClinicals
9.8
NextGen® Practice Management Solutions

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

NextGen® Practice Management Solutions

  • Ability to save favorite phrases and templates to make charting more efficient for providers.
  • Ability to interface with Question Diagnostics for certain laboratory tests.
  • Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.
Anonymous | TrustRadius Reviewer

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

NextGen® Practice Management Solutions

  • The software requires annoying/disruptive updates.
  • The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
  • At times, the system is a bit "slow."
  • The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
  • We were able to achieve cost-savings through some other systems.
Anonymous | TrustRadius Reviewer

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

NextGen® Practice Management Solutions

No score
No answers yet
No answers on this topic

Support Rating

athenaClinicals

athenaClinicals 9.0
Based on 1 answer
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

NextGen® Practice Management Solutions

No score
No answers yet
No answers on this topic

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

NextGen® Practice Management Solutions

NextGen was more scattered and less streamlined than either Allscripts or EPIC
Anonymous | TrustRadius Reviewer

Return on Investment

athenaClinicals

No answers on this topic

NextGen® Practice Management Solutions

  • Nextgen did a good job of transitioning our practice away from paper health records.
  • I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
  • By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.
Anonymous | TrustRadius Reviewer

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

NextGen® Practice Management Solutions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

athenaClinicals
6.4
NextGen® Practice Management Solutions
4.6

Usability

athenaClinicals
8.2
NextGen® Practice Management Solutions

Support Rating

athenaClinicals
9.0
NextGen® Practice Management Solutions

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