What users are saying about
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 16 reviews and ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 5.9 out of 100
Based on 10 reviews and ratings
Feature Set Ratings
Billing and Claims Management

8.4
athenaClinicals
84%
NextGen® Practice Management Solutions
Feature Set Not Supported
N/A
athenaClinicals ranks higher in 5/5 features
athenaClinicals ranks higher in 5/5 features
Real-time eligibility verification

9.3
93%
8 Ratings
N/A
0 Ratings
Claims management

8.3
83%
8 Ratings
N/A
0 Ratings
Coding

9.0
90%
7 Ratings
N/A
0 Ratings
Patient billing

8.3
83%
8 Ratings
N/A
0 Ratings
Financial Reporting

7.0
70%
8 Ratings
N/A
0 Ratings
Patient Scheduling

8.2
athenaClinicals
82%
NextGen® Practice Management Solutions
Feature Set Not Supported
N/A
athenaClinicals ranks higher in 5/5 features
athenaClinicals ranks higher in 5/5 features
Rule-based scheduling

7.7
77%
6 Ratings
N/A
0 Ratings
Automated appointment reminders

8.3
83%
8 Ratings
N/A
0 Ratings
Automated patient check-in

8.3
83%
7 Ratings
N/A
0 Ratings
Multi-location support

8.3
83%
8 Ratings
N/A
0 Ratings
Calendar interface

8.3
83%
6 Ratings
N/A
0 Ratings
Electronic Medical Records

8.9
athenaClinicals
89%
NextGen® Practice Management Solutions
Feature Set Not Supported
N/A
athenaClinicals ranks higher in 10/10 features
athenaClinicals ranks higher in 10/10 features
Charting / document management

8.9
89%
9 Ratings
N/A
0 Ratings
Templates

8.9
89%
9 Ratings
N/A
0 Ratings
Patient portal

10.0
100%
8 Ratings
N/A
0 Ratings
Mobile/tablet support

8.4
84%
7 Ratings
N/A
0 Ratings
Fax integration

9.9
99%
9 Ratings
N/A
0 Ratings
Integration with other EMR and PM systems

7.6
76%
9 Ratings
N/A
0 Ratings
Workflow automation

8.8
88%
9 Ratings
N/A
0 Ratings
Speech recognition

9.0
90%
4 Ratings
N/A
0 Ratings
Customization

7.2
72%
9 Ratings
N/A
0 Ratings
E-prescribing

9.9
99%
9 Ratings
N/A
0 Ratings
Medical Security and Privacy

8.4
athenaClinicals
84%
NextGen® Practice Management Solutions
Feature Set Not Supported
N/A
athenaClinicals ranks higher in 4/4 features
athenaClinicals ranks higher in 4/4 features
HIPAA compliance

8.3
83%
18 Ratings
N/A
0 Ratings
Role-based permission levels

9.9
99%
9 Ratings
N/A
0 Ratings
Data backups and redundancy

8.3
83%
9 Ratings
N/A
0 Ratings
Local mode / networking failsafe

7.0
70%
8 Ratings
N/A
0 Ratings
Workflow and Scale

8.8
athenaClinicals
88%
NextGen® Practice Management Solutions
Feature Set Not Supported
N/A
athenaClinicals ranks higher in 3/3 features
athenaClinicals ranks higher in 3/3 features
Task tracking

8.3
83%
9 Ratings
N/A
0 Ratings
Specialty-specific workflows

8.3
83%
8 Ratings
N/A
0 Ratings
Multi-office / multi-physician capabilities

9.9
99%
9 Ratings
N/A
0 Ratings
Attribute Ratings
- athenaClinicals is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

6.8
athenaClinicals
68%
9 Ratings
4.9
NextGen® Practice Management Solutions
49%
2 Ratings
Usability

8.2
athenaClinicals
82%
1 Rating
NextGen® Practice Management Solutions
N/A
0 Ratings
Support Rating

9.0
athenaClinicals
90%
2 Ratings
NextGen® Practice Management Solutions
N/A
0 Ratings
Likelihood to Recommend
athenaClinicals
Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Medical student
FDM AcademyMedical Practice, 201-500 employees
NextGen® Practice Management Solutions
To start, Nextgen PM is NOT well-suited for companies who are looking for a could-based product—you will be required to house this software on your own server (this will force that company to maintain their own infrastructure). The solution is great for a company looking for a PM/EHR combo that communicates well with each other. The two modules are owned by the same company and does not require a costly API/bridge to be built between the two programs.

Verified User
Analyst in Finance and Accounting
Medical Practice Company, 51-200 employeesPros
athenaClinicals
- Quality programs - able to see what measures are outstanding for the patient
- Reporting - able to report on multiple financial reports as well as clinical information
- Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care

Verified User
Director in Information Technology
Hospital & Health Care Company, 10,001+ employeesNextGen® Practice Management Solutions
- Ability to save favorite phrases and templates to make charting more efficient for providers.
- Ability to interface with Question Diagnostics for certain laboratory tests.
- Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.

Verified User
Employee in Other
Hospital & Health Care Company, 11-50 employeesCons
athenaClinicals
- The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
- It's difficult to name items because they are traditionally corrected very quickly

Verified User
Manager in Other
Health, Wellness and Fitness Company, 11-50 employeesNextGen® Practice Management Solutions
- The software requires annoying/disruptive updates.
- The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
- At times, the system is a bit "slow."
- The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
- We were able to achieve cost-savings through some other systems.

Verified User
Analyst in Finance and Accounting
Medical Practice Company, 51-200 employeesPricing Details
athenaClinicals
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—NextGen® Practice Management Solutions
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Usability
athenaClinicals
athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.

Verified User
Analyst in Information Technology
Computer Software Company, 11-50 employeesNextGen® Practice Management Solutions
No score
No answers yet
No answers on this topic
Support Rating
athenaClinicals
athenaClinicals 9.0
Based on 2 answers
They are always there. Friendly and organized.

Verified User
Manager in Other
Health, Wellness and Fitness Company, 11-50 employeesNextGen® Practice Management Solutions
No score
No answers yet
No answers on this topic
Alternatives Considered
athenaClinicals
For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Administrator, Nivano Ambulatory Surgery Center
Nivano HealthMedical Practice, 11-50 employees
NextGen® Practice Management Solutions
NextGen was more scattered and less streamlined than either Allscripts or EPIC

Verified User
Employee in Other
Hospital & Health Care Company, 11-50 employeesReturn on Investment
athenaClinicals
No answers on this topic
NextGen® Practice Management Solutions
- Nextgen did a good job of transitioning our practice away from paper health records.
- I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
- By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.

Verified User
Analyst in Finance and Accounting
Medical Practice Company, 51-200 employees