What users are saying about
16 Ratings
1 Rating
16 Ratings
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Score 8.6 out of 100
1 Rating
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Score 9.1 out of 100

Likelihood to Recommend

athenaClinicals

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Tom Pentzer | TrustRadius Reviewer

TotalMD EHR

To date, TotalMD EHR is being used in many specialties, including chiropractic, general surgery, home healthcare, mental health, internal medicine, family practice, plastic surgery, OB/GYN and alternative medicine. Because the system is available as both server-based (in-house system) or cloud-based, each practice may choose which option may better suit the way they care for patients, based on portability needs.
Scott Hoehn | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

athenaClinicals
8.4
TotalMD EHR
9.1
Real-time eligibility verification
athenaClinicals
9.3
TotalMD EHR
9.1
Claims management
athenaClinicals
8.3
TotalMD EHR
9.1
Coding
athenaClinicals
9.0
TotalMD EHR
9.1
Patient billing
athenaClinicals
8.3
TotalMD EHR
9.1
Financial Reporting
athenaClinicals
7.0
TotalMD EHR
9.1

Patient Scheduling

athenaClinicals
8.2
TotalMD EHR
9.1
Rule-based scheduling
athenaClinicals
7.7
TotalMD EHR
9.1
Automated appointment reminders
athenaClinicals
8.3
TotalMD EHR
9.1
Automated patient check-in
athenaClinicals
8.3
TotalMD EHR
Multi-location support
athenaClinicals
8.3
TotalMD EHR
9.1
Calendar interface
athenaClinicals
8.3
TotalMD EHR
9.1

Electronic Medical Records

athenaClinicals
8.9
TotalMD EHR
9.1
Charting / document management
athenaClinicals
8.9
TotalMD EHR
9.1
Templates
athenaClinicals
8.9
TotalMD EHR
9.1
Patient portal
athenaClinicals
10.0
TotalMD EHR
9.1
Mobile/tablet support
athenaClinicals
8.4
TotalMD EHR
9.1
Fax integration
athenaClinicals
9.9
TotalMD EHR
9.1
Integration with other EMR and PM systems
athenaClinicals
7.6
TotalMD EHR
9.1
Workflow automation
athenaClinicals
8.8
TotalMD EHR
9.1
Speech recognition
athenaClinicals
9.0
TotalMD EHR
9.1
Customization
athenaClinicals
7.2
TotalMD EHR
9.1
E-prescribing
athenaClinicals
9.9
TotalMD EHR
9.1

Medical Security and Privacy

athenaClinicals
8.4
TotalMD EHR
9.1
HIPAA compliance
athenaClinicals
8.3
TotalMD EHR
9.1
Role-based permission levels
athenaClinicals
9.9
TotalMD EHR
9.1
Data backups and redundancy
athenaClinicals
8.3
TotalMD EHR
9.1
Local mode / networking failsafe
athenaClinicals
7.0
TotalMD EHR
9.1

Workflow and Scale

athenaClinicals
8.8
TotalMD EHR
9.1
Task tracking
athenaClinicals
8.3
TotalMD EHR
9.1
Specialty-specific workflows
athenaClinicals
8.3
TotalMD EHR
9.1
Multi-office / multi-physician capabilities
athenaClinicals
9.9
TotalMD EHR
9.1

Pros

athenaClinicals

  • Quality programs - able to see what measures are outstanding for the patient
  • Reporting - able to report on multiple financial reports as well as clinical information
  • Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care
Anonymous | TrustRadius Reviewer

TotalMD EHR

  • Since TotalMD EHR is a completely integrated system with its TotalMD Practice Management and Patient Billing counterpart, the chance of data entry error across systems is minimized. Provider assessments translate directly to billing data, thus decreasing claim rejections, dramatically.
  • Templates are quickly and easily customized by the provider, for any and all specialties, based on the way the provider works as opposed to the way programmers decide.
  • Powerful tracking system allows providers to follow lab orders, medications, referral information and more, which enhances the ability to provide better care.
Scott Hoehn | TrustRadius Reviewer

Cons

athenaClinicals

  • The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
  • It's difficult to name items because they are traditionally corrected very quickly
Anonymous | TrustRadius Reviewer

TotalMD EHR

  • Although third-party applications are available for smartphone access to certain information, we are hoping to see such applications developed directly by TotalMD, to continue with their all-in-one approach, which minimizes any chance of data error.
  • Third-party biometric devices (fingerprint, retinal scan, etc.) can be utilized with the HL7 import capabilities of TotalMD. However, we would like to see such scanning devices created specifically for TotalMD. By doing so, the installation, configuration and support would be handled by one company, rather than a third party.
Scott Hoehn | TrustRadius Reviewer

Usability

athenaClinicals

athenaClinicals 8.2
Based on 1 answer
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Anonymous | TrustRadius Reviewer

TotalMD EHR

No score
No answers yet
No answers on this topic

Support Rating

athenaClinicals

athenaClinicals 9.0
Based on 2 answers
They are always there. Friendly and organized.
Anonymous | TrustRadius Reviewer

TotalMD EHR

No score
No answers yet
No answers on this topic

Alternatives Considered

athenaClinicals

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Dale Bowman | TrustRadius Reviewer

TotalMD EHR

[We assessed] bringing on another product to our lineup (previously we were top national resellers of Medisoft and AltaPoint). However, TotalMD quickly became our flagship product, as it has proven to have the lowest maintenance/support requirements, the easiest to learn for both practitioners as well as support personnel and is the most affordable (most bang-for-the-buck) for our clients. Supporting over a thousand clients throughout the US, Canada, Guam and Puerto Rico for the past 23 years, we always hold our clients' best interests in mind.
Scott Hoehn | TrustRadius Reviewer

Return on Investment

athenaClinicals

No answers on this topic

TotalMD EHR

  • Since TotalMD is one of the few EHR systems on the market today, that does not have a required annual (and usually very pricey) support agreement, its fast user implementation time requirement and the many error cross-checking systems, the ROI for most practices, can be seen in a few months.
  • Data conversion from several software systems (Medisoft, AltaPoint, Lytec and Visionary) are typically included at no cost, saving many practices thousands of dollars when they switch from a lesser product. The technical team at TotalMD can convert data from most any other product at very reasonable rates.
Scott Hoehn | TrustRadius Reviewer

Pricing Details

athenaClinicals

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

TotalMD EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

athenaClinicals
6.8
TotalMD EHR
9.1

Usability

athenaClinicals
8.2
TotalMD EHR

Support Rating

athenaClinicals
9.0
TotalMD EHR

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