athenaClinicals vs WebPT

Likelihood to Recommend

Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.

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Tom Pentzer

Medical student

FDM AcademyMedical Practice, 201-500 employees

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The billing software, Therabill, is a bit antiquated. They really need to update billing. We went from OptimisPT / AdvancedMD. It was like taking 20 steps back. The reporting in Therabill is not anywhere near as up-to-date as AMD. They really need to update Therabill. The migration between WebPT and Therabill is usually pretty smooth.

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Terri Kilgore

Office Administrator

Huntington Physical Therapy Services, Inc.Health, Wellness and Fitness, 11-50 employees

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Feature Rating Comparison

athenaClinicals

WebPT

Real-time eligibility verification

Claims management

Coding

Patient billing

Financial Reporting

athenaClinicals

WebPT

Rule-based scheduling

Automated appointment reminders

Automated patient check-in

Multi-location support

Calendar interface

athenaClinicals

WebPT

Charting / document management

Templates

Patient portal

Mobile/tablet support

Fax integration

Integration with other EMR and PM systems

Workflow automation

Speech recognition

Customization

E-prescribing

athenaClinicals

WebPT

HIPAA compliance

Role-based permission levels

Data backups and redundancy

Local mode / networking failsafe

athenaClinicals

WebPT

Task tracking

Specialty-specific workflows

Multi-office / multi-physician capabilities

Pros

Quality programs - able to see what measures are outstanding for the patient
Reporting - able to report on multiple financial reports as well as clinical information
Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care

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Verified User

Director in Information Technology

Hospital & Health Care Company, 10,001+ employees

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They have the best EMR for documentation I have seen. It covers G-codes, Progress note frequency, KX modifier, and many others.
Service is second to none. They are prompt/ polite and efficient.
They stay current with changes in documentation requirements and practice patterns.

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Dan Garcia

Supervisor-Sports and Spine at Ripon Medical Center, Waupun Memorial Hospital and Mayville Clinic

SSM HealthHospital & Health Care, 1001-5000 employees

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Cons

The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule.
It's difficult to name items because they are traditionally corrected very quickly

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Verified User

Manager in Other

Health, Wellness and Fitness Company, 11-50 employees

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Within the customizable templates, I wish I could remove some elements unnecessary for my own discipline (Speech-Language Pathology).
When a patient changes insurance, the episode of care must be split into two cases: old insurance and new insurance. Creating a new case is a bit of a headache, as it involves re-entering much of the information, although there is a setting for copying a small amount of the prior personal data.
I'd like the cost to be lower!

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Michelle Underhill, MA, CCC-SLP

Owner, Speech-Language Pathologist

Northern Colorado Therapy ServicesMedical Practice, 1-10 employees

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Usability

athenaClinicals 8.2

Based on 1 answer

Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.

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Verified User

Analyst in Information Technology

Computer Software Company, 11-50 employees

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WebPT 8.0

Based on 1 answer

Usability is great except some glitches. I will give 70 out of 100 because it isn't a perfect one. There are better software but they are more expensive.

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Muhammad Hafeez

Medical Secretary

NUMEMedical Practice, 201-500 employees

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Performance

No score

No answers yet

No answers on this topic

WebPT 9.0

Based on 2 answers

WebPT performs well when you comply with their recommended upload speed.WebPT coordinates effortlessly with Kareo, giving my practice a full, compliant EHR that feeds seamlessly into medical billing.

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Michelle Underhill, MA, CCC-SLP

Owner, Speech-Language Pathologist

Northern Colorado Therapy ServicesMedical Practice, 1-10 employees

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Support Rating

athenaClinicals 9.0

Based on 2 answers

They are always there. Friendly and organized.

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Verified User

Manager in Other

Health, Wellness and Fitness Company, 11-50 employees

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WebPT 7.0

Based on 1 answer

Best in the market but UI needs improvement. Maintenance should be on Sundays. Glitches should be fixed. Forms should be smarter and shorter.

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Muhammad Hafeez

Medical Secretary

NUMEMedical Practice, 201-500 employees

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Alternatives Considered

For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.

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Dale Bowman

Administrator, Nivano Ambulatory Surgery Center

Nivano HealthMedical Practice, 11-50 employees

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As I said early, my current employer has us use EPIC right now and I miss WebPT badly. As I said in the strengths column, there is a much easier interface, able to find where to document certain aspects of an evaluation much more easily. One thing that it doesn't have is a good integration of exercise regiments, which EPIC lacks as well. I'd love to find a documentation system that uses it's own pool of exercises to send to patients and can be easily documented with pictures so other PTs know exactly the exercises you were instructing a patient on.

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Caileen Wood

Physical Therapist

Providence Health & ServicesHealth, Wellness and Fitness, 11-50 employees

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Return on Investment

No answers on this topic

It's a cost effective EHR.
Allows for marketing through WebPT.
Supply discount purchases through WebPT.

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Terri Kilgore

Office Administrator

Huntington Physical Therapy Services, Inc.Health, Wellness and Fitness, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Starting Price

—

athenaClinicals Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Required

Starting Price

$0 Custom pricing

WebPT Editions & Modules

Edition

Enterprise	$0¹

Custom pricing

Additional Pricing Details

WebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.

Rating Summary

athenaClinicals

WebPT

athenaClinicals

WebPT

athenaClinicals

WebPT

athenaClinicals

WebPT

Likelihood to Recommend