Likelihood to Recommend
Works well for family med and peds primary care. Would not be well suited to wound healing/hyperbaric medicine practice in current configuration as the specific documentation requirements of wound management and hyperbaric treatments don't mesh well with the layout and forms that I observed.
Read full review
In our physical therapy clinic this is a great and easy software to use. We only have PT in our clinic so I cannot say how well it is for other services; however, I can see this working well for any type of therapy provider. We use TheraBill for our billing and sometimes the transfer of information from WebPT to TheraBill can be frustrating due to programming from one software to another. Things have to be triple checked due to this.
Read full review Pros Quality programs - able to see what measures are outstanding for the patient Reporting - able to report on multiple financial reports as well as clinical information Standardization of clinical information - the system forces users within the same specialty to use the same templates (as a starting point), therefore it is easier to standardize protocols and treatments of care Read full review Integrates patient information across platforms of intake, care, and billing Provides easy access to home exercise programs that can be sent directly to patients Provides reminders for patients via multiple avenues such as text, email, and phone calls Gives detailed reports by providers/clinicians, by location, by the company to track business trends Analytics to compare trends easily to previous months and or years. Read full review Cons The schedule needs to be improved. You should be able to see the schedule in a day, a week , in a month view and be able to schedule directly from the schedule. It's difficult to name items because they are traditionally corrected very quickly Read full review Should have a system that makes it easier for small practices to share licenses when seeing a small number of patient visits as opposed to investing in 1 whole license for a therapist who may only treat 1-2 visits a week. Sharing of licenses capability with Therabill All in one, one-stop-shop, EMR solution that includes CRM, patient intake, and so forth. Read full review Likelihood to Renew
Overall pleased with the product and its effects on our business.
Read full review Usability
Overall the system is good. Actually, this was supposed to be the universal EMR when it came out during the Bush administration.
Read full review
Usability is great except some glitches. I will give 70 out of 100 because it isn't a perfect one. There are better software but they are more expensive.
Read full review Performance
WebPT performs well when you comply with their recommended upload speed. WebPT coordinates effortlessly with Kareo, giving my practice a full, compliant EHR that feeds seamlessly into medical billing.
Read full review Support Rating
They are always there. Friendly and organized.
Read full review
Best in the market but UI needs improvement. Maintenance should be on Sundays. Glitches should be fixed. Forms should be smarter and shorter.
Read full review Alternatives Considered
For a surgery center application, it is much better to use a system that is uniquely designed for surgery centers. Using Athena as a less than desirable work around has been a frustrating experience.
Read full review Planning Center
was good anytime I worked in large company ministry. They allowed you to upload many things including mp3 song files, which was nice for worship and scheduling purposes. Webpt does more for adding members and clients (like in a medical setting) rather than having a smaller team and allowing everyone to access the info.
Read full review Return on Investment We have been able to reduce the front office staffing required for electronic benefit verification. We are able to effectively track the effectiveness and quality of care provided by our PT's through the metrics provided with WebPT Reach and Outcomes products. Read full review