What users are saying about
4 Ratings
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Score 8 out of 100
9 Ratings
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Score 7.5 out of 100

Feature Set Ratings

    Billing and Claims Management

    athenaCollector

    Feature Set Not Supported
    N/A
    7.8

    NextGen Healthcare EHR

    78%
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 5/5 features

    Real-time eligibility verification

    N/A
    0 Ratings
    7.3
    73%
    5 Ratings

    Claims management

    N/A
    0 Ratings
    9.1
    91%
    5 Ratings

    Coding

    N/A
    0 Ratings
    8.2
    82%
    5 Ratings

    Patient billing

    N/A
    0 Ratings
    7.0
    70%
    5 Ratings

    Financial Reporting

    N/A
    0 Ratings
    7.7
    77%
    4 Ratings

    Patient Scheduling

    athenaCollector

    Feature Set Not Supported
    N/A
    8.2

    NextGen Healthcare EHR

    82%
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 5/5 features

    Rule-based scheduling

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Automated appointment reminders

    N/A
    0 Ratings
    9.2
    92%
    5 Ratings

    Automated patient check-in

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Multi-location support

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Calendar interface

    N/A
    0 Ratings
    5.7
    57%
    5 Ratings

    Electronic Medical Records

    athenaCollector

    Feature Set Not Supported
    N/A
    6.3

    NextGen Healthcare EHR

    63%
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 10/10 features

    Charting / document management

    N/A
    0 Ratings
    8.5
    85%
    5 Ratings

    Templates

    N/A
    0 Ratings
    8.4
    84%
    5 Ratings

    Patient portal

    N/A
    0 Ratings
    6.5
    65%
    5 Ratings

    Mobile/tablet support

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    Fax integration

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Integration with other EMR and PM systems

    N/A
    0 Ratings
    5.0
    50%
    5 Ratings

    Workflow automation

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Speech recognition

    N/A
    0 Ratings
    3.7
    37%
    4 Ratings

    Customization

    N/A
    0 Ratings
    3.8
    38%
    5 Ratings

    E-prescribing

    N/A
    0 Ratings
    8.6
    86%
    5 Ratings

    Medical Security and Privacy

    athenaCollector

    Feature Set Not Supported
    N/A
    7.8

    NextGen Healthcare EHR

    78%
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 4/4 features

    HIPAA compliance

    N/A
    0 Ratings
    9.2
    92%
    10 Ratings

    Role-based permission levels

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Data backups and redundancy

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Local mode / networking failsafe

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Workflow and Scale

    athenaCollector

    Feature Set Not Supported
    N/A
    7.0

    NextGen Healthcare EHR

    70%
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 3/3 features

    Task tracking

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Specialty-specific workflows

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Multi-office / multi-physician capabilities

    N/A
    0 Ratings
    9.1
    91%
    5 Ratings

    Attribute Ratings

    • athenaCollector is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    athenaCollector

    90%
    1 Rating
    7.4

    NextGen Healthcare EHR

    74%
    5 Ratings

    Performance

    athenaCollector

    N/A
    0 Ratings
    7.0

    NextGen Healthcare EHR

    70%
    2 Ratings

    Likelihood to Recommend

    athenahealth

    athenaCollector would be well suited for smaller practices. It is well suited for larger practices, however some turn around time/system maintenance becomes more challenging. The product is well suited for a fast paced work environment. Ease of use of the system makes it easy to navigate and not get lost.
    Read full review

    NextGen Healthcare

    NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.
    Read full review

    Pros

    athenahealth

    • Ease of scheduling appointments, checking patients in, and entering charges.
    • The system is very user friendly and navigation throughout the system is not complicated.
    • Reporting tools are setup in a format that the average user can use.
    Read full review

    NextGen Healthcare

    • Intuitive user interface and ability to access from anywhere.
    • Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
    • User-friendly graphical user interface and ease of user enrollment.
    Read full review

    Cons

    athenahealth

    • Reporting for payer contract variances is weak for an organization as large as ours.
    • Custom report development can get pricey and take some time to develop.
    • A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.
    Read full review

    NextGen Healthcare

    • I think there's still room for fuller integration of the multiple suites that they offer.
    • Optimizing certain templates to provide a more automated feel
    Read full review

    Pricing Details

    athenaCollector

    Starting Price

    Editions & Modules

    athenaCollector editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      NextGen Healthcare EHR

      Starting Price

      Editions & Modules

      NextGen Healthcare EHR editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Performance

        athenahealth

        No answers on this topic

        NextGen Healthcare

        Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
        Read full review

        Alternatives Considered

        athenahealth

        The ease of use is far superior than any other similar billing systems product I have used. Navigation throughout the system is very self explanatory. Training time on this system is 1-3 days depending on users role (prior to additional on the job training within the system specific to the users role). Other systems have had software training for a week or more.
        Read full review

        NextGen Healthcare

        I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.
        Read full review

        Screenshots

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