19 Ratings
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Score 6.7 out of 100
8 Ratings
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Score 9 out of 100

Likelihood to Recommend

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

I think it is great in any case where you need it for scheduling but especially for medical scheduling. It allows for commenting and enough room to type in specific diagnosis etc. It also allows for different appointment types and lengths depending on the appointment that the client needs. It allows for a lot of leeway and a lot of room for movement within the own company.
Kelly Ferriter | TrustRadius Reviewer

Kareo Practice Management

I can't imagine who it is appropriate for- unless you could care less if you get prescription refill requests from pharmacies, send portal messages to patients but they have no clue they have a new message to read. It's not ideal for large or small practices. Allow them to overbook your schedule with "new patients" that are on insurance plans you don't even accept for a 15 minute time interval...So if this the flow of your practice- this is the EHR for you. Otherwise, steer clear.
Ashley Toutounchi, MD | TrustRadius Reviewer

Pros

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

  • One of the best things about Centricity is it is flexible. We are able to add a data point behind a term (CPS calls this an observation term) and track any data needed. These observation terms also allow us to pull information forward and display information needed to make a good decision or used to decrease errors. For example in our history forms given to the patients one of the questions is side of injury. This affected side displays on our EMR forms which helps providers and prevents mistakes.
  • CPS integrates with other programs. We are paperless and use DocuSign to send each patient their history, ROS and all new paperwork. This allows us to import the history into the forms and has saved us from adding extra staff (FTEs) to room and take history. The history form can be completed at home or in the waiting room. Each section has a observation term behind it and allows it to be placed into the note at the correct section. Since we have a fully integrated product we do not have to have another program to enter or transfer our charges from the EMR to the PM side of the program.
  • Our notes look great! We did a lot of customization which gave us the detail and look we wanted. It seems like a lot of work at first, but the outcome has so much efficacy. We increased our providers without having to increase our staffing and it is due to he efficiencies we gained by using the EMR.
  • One other note, Centricity is flexible but that means it is complicated. You can not have flexibility without it be complicated don't let that stop you the end results can be great.
Debi Mitchell | TrustRadius Reviewer

Kareo Practice Management

  • Keeps everything in one place and is easy to find what you need.
  • There are different ways to get to the same screen so whatever works for you can be the right way to get the job done.
  • Sends out information for you with the click of a button. Super easy!
Alysha De Leon | TrustRadius Reviewer

Cons

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

  • The system often crashed while I was writing progress notes, then I would lose the file
  • Sometimes the system was slow/sluggish and had to be restarted
  • Lab results are sometimes found in unexpected folders within the program
Anonymous | TrustRadius Reviewer

Kareo Practice Management

  • Faster response to simple issues we have
  • Be able to chat online when we have a problem, simpler for our management.
  • Customized templates would be nice
Lynn Reeves Hill | TrustRadius Reviewer

Alternatives Considered

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

During my medical rotations I have used multiple products similar to Centricity, but I found Centricity to be one of the easiest to use and one of the easiest systems to learn
Anonymous | TrustRadius Reviewer

Kareo Practice Management

Kareo offers way more than the other platforms that we researched, and at a better price. Kareo has scored well the last 4 years in the Blackbook Survey. The integration between the EHR and PM is fantastic. This allows for the entire revenue cycle to streamlined and monitored from the point of service until payment from the payer has been received. Automatic appointment reminders help to cut down on no shows, and electronic eligibility check pre-approves patients before they are seen. Together, this makes for a more efficient and profitable practice.
Kevin McBride, PTA, CHMSP | TrustRadius Reviewer

Return on Investment

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

  • Allows us to see missed appointments so we can see why clients have missed them and rescheduling them in a timely manner.
  • We receive penalty fees for multiple missed appointments tracked by the system.
  • Seeing patterns and trends and how we can improve.
Kelly Ferriter | TrustRadius Reviewer

Kareo Practice Management

No answers on this topic

Pricing Details

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

athenaIDX (formerly Centricity Practice Solution from GE Healthcare) Editions & Modules

Additional Pricing Details

Kareo Practice Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kareo Practice Management Editions & Modules

Edition
Physician Provider$2991
Low-Volume Provider$1491
Non-Physician Provider (Low-Volume)$74.501
  1. per provider
Additional Pricing Details

Add comparison