20 Ratings
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Score 7.5 out of 100
9 Ratings
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Score 7.2 out of 100

Feature Set Ratings

    Billing and Claims Management

    athenaIDX

    Feature Set Not Supported
    N/A
    7.8

    NextGen Healthcare EHR

    78%
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 5/5 features

    Real-time eligibility verification

    N/A
    0 Ratings
    7.3
    73%
    5 Ratings

    Claims management

    N/A
    0 Ratings
    9.1
    91%
    5 Ratings

    Coding

    N/A
    0 Ratings
    8.2
    82%
    5 Ratings

    Patient billing

    N/A
    0 Ratings
    7.0
    70%
    5 Ratings

    Financial Reporting

    N/A
    0 Ratings
    7.7
    77%
    4 Ratings

    Patient Scheduling

    athenaIDX

    Feature Set Not Supported
    N/A
    8.2

    NextGen Healthcare EHR

    82%
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 5/5 features

    Rule-based scheduling

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Automated appointment reminders

    N/A
    0 Ratings
    9.2
    92%
    5 Ratings

    Automated patient check-in

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Multi-location support

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Calendar interface

    N/A
    0 Ratings
    5.7
    57%
    5 Ratings

    Electronic Medical Records

    athenaIDX

    Feature Set Not Supported
    N/A
    6.3

    NextGen Healthcare EHR

    63%
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 10/10 features

    Charting / document management

    N/A
    0 Ratings
    8.5
    85%
    5 Ratings

    Templates

    N/A
    0 Ratings
    8.4
    84%
    5 Ratings

    Patient portal

    N/A
    0 Ratings
    6.5
    65%
    5 Ratings

    Mobile/tablet support

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    Fax integration

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Integration with other EMR and PM systems

    N/A
    0 Ratings
    5.0
    50%
    5 Ratings

    Workflow automation

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    Speech recognition

    N/A
    0 Ratings
    3.7
    37%
    4 Ratings

    Customization

    N/A
    0 Ratings
    3.8
    38%
    5 Ratings

    E-prescribing

    N/A
    0 Ratings
    8.6
    86%
    5 Ratings

    Medical Security and Privacy

    athenaIDX

    Feature Set Not Supported
    N/A
    7.8

    NextGen Healthcare EHR

    78%
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 4/4 features

    HIPAA compliance

    N/A
    0 Ratings
    9.2
    92%
    10 Ratings

    Role-based permission levels

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Data backups and redundancy

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Local mode / networking failsafe

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Workflow and Scale

    athenaIDX

    Feature Set Not Supported
    N/A
    7.0

    NextGen Healthcare EHR

    70%
    NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 3/3 features

    Task tracking

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Specialty-specific workflows

    N/A
    0 Ratings
    6.0
    60%
    1 Rating

    Multi-office / multi-physician capabilities

    N/A
    0 Ratings
    9.1
    91%
    5 Ratings

    Attribute Ratings

    • athenaIDX is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.7

    athenaIDX

    77%
    9 Ratings
    7.4

    NextGen Healthcare EHR

    74%
    5 Ratings

    Performance

    athenaIDX

    N/A
    0 Ratings
    7.0

    NextGen Healthcare EHR

    70%
    2 Ratings

    Likelihood to Recommend

    athenaIDX

    Athena is a well-suited electronic medical record system for those professionals that work in a medical center, hospital, clinic, and/or outpatient clinic that need to provide frequent and accurate documentation for insurance providers and all other members of the care team. It might be less appropriate for a small agency.
    Anonymous | TrustRadius Reviewer

    NextGen Healthcare EHR

    NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.
    Anonymous | TrustRadius Reviewer

    Pros

    athenaIDX

    • One of the best things about Centricity is it is flexible. We are able to add a data point behind a term (CPS calls this an observation term) and track any data needed. These observation terms also allow us to pull information forward and display information needed to make a good decision or used to decrease errors. For example in our history forms given to the patients one of the questions is side of injury. This affected side displays on our EMR forms which helps providers and prevents mistakes.
    • CPS integrates with other programs. We are paperless and use DocuSign to send each patient their history, ROS and all new paperwork. This allows us to import the history into the forms and has saved us from adding extra staff (FTEs) to room and take history. The history form can be completed at home or in the waiting room. Each section has a observation term behind it and allows it to be placed into the note at the correct section. Since we have a fully integrated product we do not have to have another program to enter or transfer our charges from the EMR to the PM side of the program.
    • Our notes look great! We did a lot of customization which gave us the detail and look we wanted. It seems like a lot of work at first, but the outcome has so much efficacy. We increased our providers without having to increase our staffing and it is due to he efficiencies we gained by using the EMR.
    • One other note, Centricity is flexible but that means it is complicated. You can not have flexibility without it be complicated don't let that stop you the end results can be great.
    Debi Mitchell | TrustRadius Reviewer

    NextGen Healthcare EHR

    • Intuitive user interface and ability to access from anywhere.
    • Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
    • User-friendly graphical user interface and ease of user enrollment.
    Anonymous | TrustRadius Reviewer

    Cons

    athenaIDX

    • Statements print only current open accounts, would be nice to print a total statement for patients so they can see if payments are split between open and closed/zeroed out accounts
    • Ability to create custom reports
    Anonymous | TrustRadius Reviewer

    NextGen Healthcare EHR

    • I think there's still room for fuller integration of the multiple suites that they offer.
    • Optimizing certain templates to provide a more automated feel
    Anonymous | TrustRadius Reviewer

    Pricing Details

    athenaIDX

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    NextGen Healthcare EHR

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Performance

    athenaIDX

    No score
    No answers yet
    No answers on this topic

    NextGen Healthcare EHR

    NextGen Healthcare EHR 7.0
    Based on 2 answers
    Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    athenaIDX

    During my medical rotations I have used multiple products similar to Centricity, but I found Centricity to be one of the easiest to use and one of the easiest systems to learn
    Anonymous | TrustRadius Reviewer

    NextGen Healthcare EHR

    I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.
    Homero Flores | TrustRadius Reviewer

    Return on Investment

    athenaIDX

    • Medication Management has taken a negative impact on our clinicians, the ease of use changed into a complicated process.
    Caitlynn Smart | TrustRadius Reviewer

    NextGen Healthcare EHR

    No answers on this topic

    Screenshots

    athenaIDX

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