19 Ratings
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Score 6.7 out of 100
8 Ratings
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Score 6.4 out of 100

Likelihood to Recommend

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

I think it is great in any case where you need it for scheduling but especially for medical scheduling. It allows for commenting and enough room to type in specific diagnosis etc. It also allows for different appointment types and lengths depending on the appointment that the client needs. It allows for a lot of leeway and a lot of room for movement within the own company.
Kelly Ferriter | TrustRadius Reviewer

NextGen Healthcare EHR

NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
7.8
Real-time eligibility verification
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
7.3
Claims management
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
9.1
Coding
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
8.2
Patient billing
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
7.0
Financial Reporting
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
7.7

Patient Scheduling

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
8.2
Rule-based scheduling
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
8.0
Automated appointment reminders
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
9.2
Automated patient check-in
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
9.0
Multi-location support
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
9.0
Calendar interface
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
5.7

Electronic Medical Records

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
6.3
Charting / document management
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
8.5
Templates
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
8.4
Patient portal
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
6.5
Mobile/tablet support
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
6.9
Fax integration
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
7.0
Integration with other EMR and PM systems
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
5.0
Workflow automation
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
5.0
Speech recognition
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
3.7
Customization
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
3.8
E-prescribing
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
8.6

Medical Security and Privacy

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
7.9
HIPAA compliance
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
9.4
Role-based permission levels
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
6.0
Data backups and redundancy
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
9.0
Local mode / networking failsafe
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
7.0

Workflow and Scale

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
7.0
Task tracking
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
6.0
Specialty-specific workflows
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
6.0
Multi-office / multi-physician capabilities
athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
9.1

Pros

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

  • One of the best things about Centricity is it is flexible. We are able to add a data point behind a term (CPS calls this an observation term) and track any data needed. These observation terms also allow us to pull information forward and display information needed to make a good decision or used to decrease errors. For example in our history forms given to the patients one of the questions is side of injury. This affected side displays on our EMR forms which helps providers and prevents mistakes.
  • CPS integrates with other programs. We are paperless and use DocuSign to send each patient their history, ROS and all new paperwork. This allows us to import the history into the forms and has saved us from adding extra staff (FTEs) to room and take history. The history form can be completed at home or in the waiting room. Each section has a observation term behind it and allows it to be placed into the note at the correct section. Since we have a fully integrated product we do not have to have another program to enter or transfer our charges from the EMR to the PM side of the program.
  • Our notes look great! We did a lot of customization which gave us the detail and look we wanted. It seems like a lot of work at first, but the outcome has so much efficacy. We increased our providers without having to increase our staffing and it is due to he efficiencies we gained by using the EMR.
  • One other note, Centricity is flexible but that means it is complicated. You can not have flexibility without it be complicated don't let that stop you the end results can be great.
Debi Mitchell | TrustRadius Reviewer

NextGen Healthcare EHR

  • Intuitive user interface and ability to access from anywhere.
  • Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
  • User-friendly graphical user interface and ease of user enrollment.
Anonymous | TrustRadius Reviewer

Cons

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

  • The system often crashed while I was writing progress notes, then I would lose the file
  • Sometimes the system was slow/sluggish and had to be restarted
  • Lab results are sometimes found in unexpected folders within the program
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

  • I think there's still room for fuller integration of the multiple suites that they offer.
  • Optimizing certain templates to provide a more automated feel
Anonymous | TrustRadius Reviewer

Performance

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

No score
No answers yet
No answers on this topic

NextGen Healthcare EHR

NextGen Healthcare EHR 7.0
Based on 2 answers
Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
Anonymous | TrustRadius Reviewer

Alternatives Considered

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

During my medical rotations I have used multiple products similar to Centricity, but I found Centricity to be one of the easiest to use and one of the easiest systems to learn
Anonymous | TrustRadius Reviewer

NextGen Healthcare EHR

I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.
Homero Flores | TrustRadius Reviewer

Return on Investment

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

  • Allows us to see missed appointments so we can see why clients have missed them and rescheduling them in a timely manner.
  • We receive penalty fees for multiple missed appointments tracked by the system.
  • Seeing patterns and trends and how we can improve.
Kelly Ferriter | TrustRadius Reviewer

NextGen Healthcare EHR

No answers on this topic

Screenshots

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

Pricing Details

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NextGen Healthcare EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
9.0
NextGen Healthcare EHR
7.4

Performance

athenaIDX (formerly Centricity Practice Solution from GE Healthcare)
NextGen Healthcare EHR
7.0

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