athenaOne vs. Kareo Engage

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaOne
Score 6.6 out of 10
N/A
athenahealth headquartered in Watertown offers athenaOne, an integrated suite of its products providing a total medical practice management solution.N/A
Kareo Engage
Score 7.7 out of 10
N/A
Kareo Engage (formerly Kareo Marketing, based on DoctorBase, company Kareo acquired in 2015) provides practice marketing and patient communication solutions for healthcare providers. The solution provides doctor websites, search engine marketing and reputation management, online scheduling, appointment reminders, patient recall/re-care marketing, and mobile secure messaging.
$0
Pricing
athenaOneKareo Engage
Editions & Modules
No answers on this topic
Cub
$0
Professional
$300
Managed Services
$500
Offerings
Pricing Offerings
athenaOneKareo Engage
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
athenaOneKareo Engage
Top Pros
Top Cons

No answers on this topic

Best Alternatives
athenaOneKareo Engage
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
Jotform
Jotform
Score 8.7 out of 10
Medium-sized Companies
Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
Epic
Epic
Score 8.4 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
athenaOneKareo Engage
Likelihood to Recommend
10.0
(1 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
athenaOneKareo Engage
Likelihood to Recommend
athenahealth
Very well suited for outpatient multi-specialty clinics. May not be perfect for hospital based practices, but I am not in a position to say that with conviction as we are not hospital based organization.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
Read full review
Pros
athenahealth
  • Very easy to keep track of quality measures.
  • Easy to track suspect conditions, care gaps.
  • Easy to review performance of providers across the whole organization.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
  • Patient communications: being able to send patients text messages has been a great benefit.
  • Kareo sends out appointment reminders for us which saves our employees time.
Read full review
Cons
athenahealth
  • At this point I can not think of anything that I am missing.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
  • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
  • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
Read full review
Support Rating
athenahealth
No answers on this topic
Tebra Technologies, Inc (Kareo + PatientPop)
Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
Read full review
Alternatives Considered
athenahealth
SOAPWARE, Centricity, Amazing charts
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
Read full review
Return on Investment
athenahealth
  • At least 2-3% increase in revenue collection.
  • Timely note completion rate went up.
  • Increase in payments from insurers for P4P.
Read full review
Tebra Technologies, Inc (Kareo + PatientPop)
  • We have not been using it long enough to know an answer to this.
Read full review
ScreenShots