What users are saying about
3 Ratings
3 Ratings
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Score 9.2 out of 100
2 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

athenaOne

Very well suited for outpatient multi-specialty clinics. May not be perfect for hospital based practices, but I am not in a position to say that with conviction as we are not hospital based organization.
Mohammad Khan | TrustRadius Reviewer

Kareo Marketing

The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
Howell Howell | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

athenaOne
Kareo Marketing
10.0
WYSIWYG email editor
athenaOne
Kareo Marketing
10.0
Mobile optimization
athenaOne
Kareo Marketing
10.0

Reporting & Analytics

athenaOne
Kareo Marketing
9.0
Dashboards
athenaOne
Kareo Marketing
9.0

Pros

athenaOne

  • Very easy to keep track of quality measures.
  • Easy to track suspect conditions, care gaps.
  • Easy to review performance of providers across the whole organization.
Mohammad Khan | TrustRadius Reviewer

Kareo Marketing

  • Patient communications: being able to send patients text messages has been a great benefit.
  • Kareo sends out appointment reminders for us which saves our employees time.
Howell Howell | TrustRadius Reviewer

Cons

athenaOne

  • At this point I can not think of anything that I am missing.
Mohammad Khan | TrustRadius Reviewer

Kareo Marketing

  • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
  • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
Howell Howell | TrustRadius Reviewer

Support Rating

athenaOne

No score
No answers yet
No answers on this topic

Kareo Marketing

Kareo Marketing 3.0
Based on 2 answers
Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
Howell Howell | TrustRadius Reviewer

Alternatives Considered

athenaOne

SOAPWARE, Centricity, Amazing charts
Mohammad Khan | TrustRadius Reviewer

Kareo Marketing

We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
Howell Howell | TrustRadius Reviewer

Return on Investment

athenaOne

  • At least 2-3% increase in revenue collection.
  • Timely note completion rate went up.
  • Increase in payments from insurers for P4P.
Mohammad Khan | TrustRadius Reviewer

Kareo Marketing

  • We have not been using it long enough to know an answer to this.
Howell Howell | TrustRadius Reviewer

Pricing Details

athenaOne

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

athenaOne Editions & Modules

Additional Pricing Details

Kareo Marketing

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kareo Marketing Editions & Modules

Edition
Cub$0
Professional$300
Managed Services$500
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    athenaOne
    10.0
    Kareo Marketing
    7.0

    Support Rating

    athenaOne
    Kareo Marketing
    3.0

    Add comparison