athenaOne vs. Prime Suite EHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
athenaOne
Score 6.5 out of 10
N/A
athenahealth headquartered in Watertown offers athenaOne, an integrated suite of its products providing a total medical practice management solution.N/A
Prime Suite EHR
Score 10.0 out of 10
N/A
Prime Suite is a cloud-based suite of integrated solutions that provided a clinically-driven practice management system and EHR. It is designed to make life easier for the user, with features such as facesheet and a template library to help locate clinical details for documentation, customizable templates to capture patient data at the point of care, and an integrated dictation tool called Prime Speech. Prime Suite allows users to exchange clinical data with other healthcare organizations…N/A
Pricing
athenaOnePrime Suite EHR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
athenaOnePrime Suite EHR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
athenaOnePrime Suite EHR
Top Pros
Top Cons

No answers on this topic

Features
athenaOnePrime Suite EHR
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
athenaOne
-
Ratings
Prime Suite EHR
8.0
2 Ratings
4% above category average
Coding00 Ratings8.02 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
athenaOne
-
Ratings
Prime Suite EHR
10.0
2 Ratings
23% above category average
Automated appointment reminders00 Ratings10.02 Ratings
Multi-location support00 Ratings10.02 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
athenaOne
-
Ratings
Prime Suite EHR
6.6
3 Ratings
10% below category average
Charting / document management00 Ratings7.83 Ratings
Templates00 Ratings6.73 Ratings
Patient portal00 Ratings7.93 Ratings
Mobile/tablet support00 Ratings3.12 Ratings
Integration with other EMR and PM systems00 Ratings5.01 Ratings
E-prescribing00 Ratings9.02 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
athenaOne
-
Ratings
Prime Suite EHR
9.8
3 Ratings
16% above category average
HIPAA compliance00 Ratings9.63 Ratings
Role-based permission levels00 Ratings9.63 Ratings
Data backups and redundancy00 Ratings10.02 Ratings
Local mode / networking failsafe00 Ratings10.02 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
athenaOne
-
Ratings
Prime Suite EHR
9.6
3 Ratings
20% above category average
Task tracking00 Ratings10.03 Ratings
Specialty-specific workflows00 Ratings10.02 Ratings
Multi-office / multi-physician capabilities00 Ratings8.93 Ratings
Best Alternatives
athenaOnePrime Suite EHR
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
athenaClinicals
athenaClinicals
Score 8.9 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
Epic
Score 8.7 out of 10
Epic
Epic
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
athenaOnePrime Suite EHR
Likelihood to Recommend
10.0
(1 ratings)
5.6
(3 ratings)
User Testimonials
athenaOnePrime Suite EHR
Likelihood to Recommend
athenahealth
Very well suited for outpatient multi-specialty clinics. May not be perfect for hospital based practices, but I am not in a position to say that with conviction as we are not hospital based organization.
Read full review
Greenway Health
PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.
Read full review
Pros
athenahealth
  • Very easy to keep track of quality measures.
  • Easy to track suspect conditions, care gaps.
  • Easy to review performance of providers across the whole organization.
Read full review
Greenway Health
  • It is a trusty software that does not crash or glitch very often
  • It is very secure
  • I can use it from different locations
Read full review
Cons
athenahealth
  • At this point I can not think of anything that I am missing.
Read full review
Greenway Health
  • Speed, it continues getting slower and slower with each new upgrade.
  • Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
  • Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.
Read full review
Alternatives Considered
athenahealth
SOAPWARE, Centricity, Amazing charts
Read full review
Greenway Health
I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.
Read full review
Return on Investment
athenahealth
  • At least 2-3% increase in revenue collection.
  • Timely note completion rate went up.
  • Increase in payments from insurers for P4P.
Read full review
Greenway Health
No answers on this topic
ScreenShots