What users are saying about
5 Ratings
5 Ratings
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Score 7.9 out of 100
4 Ratings
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Score 10 out of 100

Feature Set Ratings

    Billing and Claims Management

    athenaOne

    Feature Set Not Supported
    N/A
    8.0

    Prime Suite EHR

    80%
    Prime Suite EHR ranks higher in 1/1 features

    Coding

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Patient Scheduling

    athenaOne

    Feature Set Not Supported
    N/A
    10.0

    Prime Suite EHR

    100%
    Prime Suite EHR ranks higher in 2/2 features

    Automated appointment reminders

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Multi-location support

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Electronic Medical Records

    athenaOne

    Feature Set Not Supported
    N/A
    6.6

    Prime Suite EHR

    66%
    Prime Suite EHR ranks higher in 6/6 features

    Charting / document management

    N/A
    0 Ratings
    7.8
    78%
    3 Ratings

    Templates

    N/A
    0 Ratings
    6.7
    67%
    3 Ratings

    Patient portal

    N/A
    0 Ratings
    7.9
    79%
    3 Ratings

    Mobile/tablet support

    N/A
    0 Ratings
    3.1
    31%
    2 Ratings

    Integration with other EMR and PM systems

    N/A
    0 Ratings
    5.0
    50%
    1 Rating

    E-prescribing

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Medical Security and Privacy

    athenaOne

    Feature Set Not Supported
    N/A
    9.8

    Prime Suite EHR

    98%
    Prime Suite EHR ranks higher in 4/4 features

    HIPAA compliance

    N/A
    0 Ratings
    9.6
    96%
    6 Ratings

    Role-based permission levels

    N/A
    0 Ratings
    9.6
    96%
    3 Ratings

    Data backups and redundancy

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Local mode / networking failsafe

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Workflow and Scale

    athenaOne

    Feature Set Not Supported
    N/A
    9.6

    Prime Suite EHR

    96%
    Prime Suite EHR ranks higher in 3/3 features

    Task tracking

    N/A
    0 Ratings
    10.0
    100%
    3 Ratings

    Specialty-specific workflows

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Multi-office / multi-physician capabilities

    N/A
    0 Ratings
    8.9
    89%
    3 Ratings

    Attribute Ratings

    • athenaOne is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    athenaOne

    100%
    1 Rating
    5.6

    Prime Suite EHR

    56%
    3 Ratings

    Likelihood to Recommend

    athenaOne

    Very well suited for outpatient multi-specialty clinics. May not be perfect for hospital based practices, but I am not in a position to say that with conviction as we are not hospital based organization.
    Mohammad Khan | TrustRadius Reviewer

    Prime Suite EHR

    PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.
    Anonymous | TrustRadius Reviewer

    Pros

    athenaOne

    • Very easy to keep track of quality measures.
    • Easy to track suspect conditions, care gaps.
    • Easy to review performance of providers across the whole organization.
    Mohammad Khan | TrustRadius Reviewer

    Prime Suite EHR

    • It is a trusty software that does not crash or glitch very often
    • It is very secure
    • I can use it from different locations
    Andrew McClean | TrustRadius Reviewer

    Cons

    athenaOne

    • At this point I can not think of anything that I am missing.
    Mohammad Khan | TrustRadius Reviewer

    Prime Suite EHR

    • Speed, it continues getting slower and slower with each new upgrade.
    • Prime Suite does not use the screen space very effectively. On larger monitors with higher resolution, there is a LOT of wasted space.
    • Strange errors pop up that give little to no useful information about what the issue is, and the typical response from support is to uninstall and reinstall the programs on the workstation.
    David Judice | TrustRadius Reviewer

    Pricing Details

    athenaOne

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Prime Suite EHR

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required

    Starting Price

    Alternatives Considered

    athenaOne

    SOAPWARE, Centricity, Amazing charts
    Mohammad Khan | TrustRadius Reviewer

    Prime Suite EHR

    I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    athenaOne

    • At least 2-3% increase in revenue collection.
    • Timely note completion rate went up.
    • Increase in payments from insurers for P4P.
    Mohammad Khan | TrustRadius Reviewer

    Prime Suite EHR

    No answers on this topic

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