What users are saying about
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • DataHero ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

6.0

Chartio (discontinued)

60%
10.0

DataHero

100%
Chartio (discontinued) ranks higher in 2/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
N/A
0 Ratings

Customizable dashboards

7.7
77%
18 Ratings
10.0
100%
1 Rating

Report Formatting Templates

6.7
67%
14 Ratings
N/A
0 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
10.0

DataHero

100%
Chartio (discontinued) ranks higher in 2/4 features

Drill-down analysis

6.9
69%
13 Ratings
10.0
100%
1 Rating

Formatting capabilities

6.1
61%
12 Ratings
N/A
0 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
N/A
0 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
10.0
100%
1 Rating

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
10.0

DataHero

100%
Chartio (discontinued) ranks higher in 2/4 features

Publish to Web

2.7
27%
9 Ratings
10.0
100%
1 Rating

Publish to PDF

6.1
61%
17 Ratings
10.0
100%
1 Rating

Report Versioning

2.0
20%
5 Ratings
N/A
0 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
N/A
0 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
10.0

DataHero

100%
DataHero ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
10.0
100%
1 Rating

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
10.0
100%
1 Rating

Predictive Analytics

8.0
80%
3 Ratings
10.0
100%
1 Rating

Access Control and Security

Chartio (discontinued)

Feature Set Not Supported
N/A
10.0

DataHero

100%
DataHero ranks higher in 2/2 features

Multi-User Support (named login)

N/A
0 Ratings
10.0
100%
1 Rating

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
10.0
100%
1 Rating

Mobile Capabilities

Chartio (discontinued)

Feature Set Not Supported
N/A
10.0

DataHero

100%
DataHero ranks higher in 1/1 features

Responsive Design for Web Access

N/A
0 Ratings
10.0
100%
1 Rating

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)

Feature Set Not Supported
N/A
10.0

DataHero

100%
DataHero ranks higher in 1/1 features

iFrames

N/A
0 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • DataHero is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
9.0

DataHero

90%
1 Rating

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings

DataHero

N/A
0 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
10.0

DataHero

100%
1 Rating

Availability

8.6

Chartio (discontinued)

86%
4 Ratings

DataHero

N/A
0 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings

DataHero

N/A
0 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
10.0

DataHero

100%
1 Rating

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

DataHero

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings

DataHero

N/A
0 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

DataHero

N/A
0 Ratings

Likelihood to Recommend

Atlassian

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review

DataHero

DataHero ensures every business user in my organization is up to date on key performance metrics and insights through robust data analytics and a configurable data dashboard.
Read full review

Pros

Atlassian

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review

DataHero

  • Collecting data from on-premise and cloud data repositories.
  • Availability of drag and drop chart creation improves data visualization.
  • It makes it effective to share insights with KPI dashboards.
Read full review

Cons

Atlassian

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review

DataHero

  • Collecting data from on-premise tools like Concur Invoice was overwhelming, but we were able to partner with external service providers.
Read full review

Pricing Details

Chartio (discontinued)

Starting Price

$0

Editions & Modules

Chartio (discontinued) editions and modules pricing
EditionModules
Starter401
Professional602
OrganizationContact sales team3

Footnotes

  1. per user/per month
  2. per user/per month
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

DataHero

Starting Price

$59 per month

Editions & Modules

DataHero editions and modules pricing
EditionModules
Starter$591
Premium$992
Team$2503

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

Atlassian

Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Read full review

DataHero

No answers on this topic

Usability

Atlassian

I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Read full review

DataHero

DataHero has intuitive and easy to use user interface making it easy to navigate features.
Read full review

Support Rating

Atlassian

No answers on this topic

DataHero

I haven't interacted with DataHero support, but they must be knowledgeable and responsive regarding how they have documented the features on this tool.
Read full review

Online Training

Atlassian

I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Read full review

DataHero

No answers on this topic

Alternatives Considered

Atlassian

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Read full review

DataHero

Both DataHero and Excel4apps are great business intelligence tools, but the latter don't offer room for growth due to unavailability of large and global enterprises BI tools.
Read full review

Scalability

Atlassian

Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Read full review

DataHero

No answers on this topic

Return on Investment

Atlassian

No answers on this topic

DataHero

  • Seamless insight sharing across teams in different departments increase productivity.
  • DataHero keep us updated by getting insights across all datasets.
  • No stale data or manual procedures when reporting with DataHer.
Read full review

Screenshots

Add comparison