Chartio (discontinued) vs. DataHero

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chartio (discontinued)
Score 7.5 out of 10
N/A
Chartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.
$40
per user/per month
DataHero
Score 9.0 out of 10
N/A
DataHero is a self-service Cloud BI tool, which uses a drag-and-drop interface to import and analyze data. DataHero integrates with Salesforce, HubSpot, Google Analytics, Dropbox, Strip, Excel and others. The company was founded in 2011 and is based in San Francisco.
$59
per month
Pricing
Chartio (discontinued)DataHero
Editions & Modules
Starter
$40
per user/per month
Professional
$60
per user/per month
Organization
Contact sales team
Starter
$59
per month
Premium
$99
per month
Team
$250
per month
Offerings
Pricing Offerings
Chartio (discontinued)DataHero
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Chartio (discontinued)DataHero
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Chartio (discontinued)
6.0
18 Ratings
33% below category average
DataHero
10.0
1 Ratings
20% above category average
Pixel Perfect reports3.614 Ratings00 Ratings
Customizable dashboards7.718 Ratings10.01 Ratings
Report Formatting Templates6.714 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Chartio (discontinued)
5.7
14 Ratings
34% below category average
DataHero
10.0
1 Ratings
21% above category average
Drill-down analysis6.913 Ratings10.01 Ratings
Formatting capabilities6.112 Ratings00 Ratings
Integration with R or other statistical packages3.15 Ratings00 Ratings
Report sharing and collaboration6.513 Ratings10.01 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Chartio (discontinued)
3.4
17 Ratings
84% below category average
DataHero
10.0
1 Ratings
18% above category average
Publish to Web2.79 Ratings10.01 Ratings
Publish to PDF6.117 Ratings10.01 Ratings
Report Versioning2.05 Ratings00 Ratings
Report Delivery Scheduling2.712 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Chartio (discontinued)
7.5
15 Ratings
9% below category average
DataHero
10.0
1 Ratings
22% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.215 Ratings10.01 Ratings
Location Analytics / Geographic Visualization7.212 Ratings10.01 Ratings
Predictive Analytics8.03 Ratings10.01 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Chartio (discontinued)
-
Ratings
DataHero
10.0
1 Ratings
16% above category average
Multi-User Support (named login)00 Ratings10.01 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings10.01 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Chartio (discontinued)
-
Ratings
DataHero
10.0
1 Ratings
23% above category average
Responsive Design for Web Access00 Ratings10.01 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Chartio (discontinued)
-
Ratings
DataHero
10.0
1 Ratings
24% above category average
iFrames00 Ratings10.01 Ratings
Best Alternatives
Chartio (discontinued)DataHero
Small Businesses
IBM SPSS Modeler
IBM SPSS Modeler
Score 7.8 out of 10
SAP Crystal
SAP Crystal
Score 8.9 out of 10
Medium-sized Companies
Mathematica
Mathematica
Score 8.2 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
IBM SPSS Modeler
IBM SPSS Modeler
Score 7.8 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Chartio (discontinued)DataHero
Likelihood to Recommend
8.0
(30 ratings)
9.0
(1 ratings)
Likelihood to Renew
8.0
(24 ratings)
-
(0 ratings)
Usability
7.6
(6 ratings)
10.0
(1 ratings)
Availability
8.6
(2 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
6.8
(2 ratings)
-
(0 ratings)
User Testimonials
Chartio (discontinued)DataHero
Likelihood to Recommend
Atlassian
Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review
DataHero
DataHero ensures every business user in my organization is up to date on key performance metrics and insights through robust data analytics and a configurable data dashboard.
Read full review
Pros
Atlassian
  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review
DataHero
  • Collecting data from on-premise and cloud data repositories.
  • Availability of drag and drop chart creation improves data visualization.
  • It makes it effective to share insights with KPI dashboards.
Read full review
Cons
Atlassian
  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review
DataHero
  • Collecting data from on-premise tools like Concur Invoice was overwhelming, but we were able to partner with external service providers.
Read full review
Likelihood to Renew
Atlassian
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Read full review
DataHero
No answers on this topic
Usability
Atlassian
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Read full review
DataHero
DataHero has intuitive and easy to use user interface making it easy to navigate features.
Read full review
Support Rating
Atlassian
No answers on this topic
DataHero
I haven't interacted with DataHero support, but they must be knowledgeable and responsive regarding how they have documented the features on this tool.
Read full review
Online Training
Atlassian
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Read full review
DataHero
No answers on this topic
Alternatives Considered
Atlassian
Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Read full review
DataHero
Both DataHero and Excel4apps are great business intelligence tools, but the latter don't offer room for growth due to unavailability of large and global enterprises BI tools.
Read full review
Scalability
Atlassian
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Read full review
DataHero
No answers on this topic
Return on Investment
Atlassian
No answers on this topic
DataHero
  • Seamless insight sharing across teams in different departments increase productivity.
  • DataHero keep us updated by getting insights across all datasets.
  • No stale data or manual procedures when reporting with DataHer.
Read full review
ScreenShots

Chartio (discontinued) Screenshots

Screenshot of Sample Executive DashboardScreenshot of Sample Zendesk DashboardScreenshot of Chartio's SQL Mode Chart CreatorScreenshot of SQL EditorScreenshot of Query BuilderScreenshot of Data Pipeline

DataHero Screenshots

Screenshot of Connect with 40+ common 3rd party servicesScreenshot of Automatic data warehouse, ETL, and classification. Schedule Automated updates.Screenshot of Create charts with drag-and-drop easeScreenshot of Customize with branding, color schemes, etc.Screenshot of Create custom dashboards you can easily share