What users are saying about
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 51 reviews and ratings
78 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 78 reviews and ratings
Feature Set Ratings
- Dundas BI ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization
BI Standard Reporting

6.0
Chartio (discontinued)
60%
8.4
Dundas BI
84%
Dundas BI ranks higher in 3/3 features
Dundas BI ranks higher in 3/3 features
Pixel Perfect reports

3.6
36%
14 Ratings
8.5
85%
43 Ratings
Customizable dashboards

7.7
77%
18 Ratings
8.7
87%
51 Ratings
Report Formatting Templates

6.7
67%
14 Ratings
8.0
80%
39 Ratings
Ad-hoc Reporting

5.7
Chartio (discontinued)
57%
8.0
Dundas BI
80%
Dundas BI ranks higher in 4/4 features
Dundas BI ranks higher in 4/4 features
Drill-down analysis

6.9
69%
13 Ratings
7.9
79%
51 Ratings
Formatting capabilities

6.2
62%
12 Ratings
8.2
82%
50 Ratings
Integration with R or other statistical packages

3.1
31%
5 Ratings
7.5
75%
33 Ratings
Report sharing and collaboration

6.5
65%
13 Ratings
8.5
85%
45 Ratings
Report Output and Scheduling

3.4
Chartio (discontinued)
34%
7.8
Dundas BI
78%
Dundas BI ranks higher in 5/5 features
Dundas BI ranks higher in 5/5 features
Publish to Web

2.7
27%
9 Ratings
8.5
85%
42 Ratings
Publish to PDF

6.2
62%
17 Ratings
7.7
77%
45 Ratings
Report Versioning

2.0
20%
5 Ratings
7.7
77%
38 Ratings
Report Delivery Scheduling

2.7
27%
12 Ratings
8.2
82%
37 Ratings
Delivery to Remote Servers

N/A
0 Ratings
6.8
68%
3 Ratings
Data Discovery and Visualization

7.5
Chartio (discontinued)
75%
7.7
Dundas BI
77%
Dundas BI ranks higher in 2/3 features
Dundas BI ranks higher in 2/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
8.1
81%
48 Ratings
Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
7.9
79%
41 Ratings
Predictive Analytics

8.0
80%
3 Ratings
7.2
72%
32 Ratings
Access Control and Security

Chartio (discontinued)
Feature Set Not Supported
N/A
8.2
Dundas BI
82%
Dundas BI ranks higher in 4/4 features
Dundas BI ranks higher in 4/4 features
Multi-User Support (named login)

N/A
0 Ratings
8.6
86%
48 Ratings
Role-Based Security Model

N/A
0 Ratings
7.9
79%
45 Ratings
Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
8.2
82%
46 Ratings
Single Sign-On (SSO)

N/A
0 Ratings
8.2
82%
5 Ratings
Mobile Capabilities

Chartio (discontinued)
Feature Set Not Supported
N/A
8.2
Dundas BI
82%
Dundas BI ranks higher in 2/2 features
Dundas BI ranks higher in 2/2 features
Responsive Design for Web Access

N/A
0 Ratings
8.4
84%
44 Ratings
Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
8.0
80%
40 Ratings
Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)
Feature Set Not Supported
N/A
7.8
Dundas BI
78%
Dundas BI ranks higher in 5/5 features
Dundas BI ranks higher in 5/5 features
REST API

N/A
0 Ratings
8.2
82%
5 Ratings
Javascript API

N/A
0 Ratings
8.6
86%
6 Ratings
iFrames

N/A
0 Ratings
7.0
70%
5 Ratings
Themeable User Interface (UI)

N/A
0 Ratings
7.6
76%
6 Ratings
Customizable Platform (Open Source)

N/A
0 Ratings
7.4
74%
2 Ratings
Attribute Ratings
- Chartio (discontinued) is rated higher in 1 area: Likelihood to Renew
- Dundas BI is rated higher in 2 areas: Likelihood to Recommend, Usability
- Chartio (discontinued) and Dundas BI are tied in 1 area: Implementation Rating
Likelihood to Recommend

8.0
Chartio (discontinued)
80%
30 Ratings
8.3
Dundas BI
83%
52 Ratings
Likelihood to Renew

8.0
Chartio (discontinued)
80%
24 Ratings
7.0
Dundas BI
70%
1 Rating
Usability

7.6
Chartio (discontinued)
76%
6 Ratings
8.0
Dundas BI
80%
6 Ratings
Availability

8.6
Chartio (discontinued)
86%
4 Ratings
Dundas BI
N/A
0 Ratings
Performance

7.3
Chartio (discontinued)
73%
2 Ratings
Dundas BI
N/A
0 Ratings
Support Rating

Chartio (discontinued)
N/A
0 Ratings
8.7
Dundas BI
87%
16 Ratings
Online Training

8.2
Chartio (discontinued)
82%
1 Rating
Dundas BI
N/A
0 Ratings
Implementation Rating

7.3
Chartio (discontinued)
73%
2 Ratings
7.3
Dundas BI
73%
1 Rating
Product Scalability

6.8
Chartio (discontinued)
68%
2 Ratings
Dundas BI
N/A
0 Ratings
Likelihood to Recommend
Chartio (discontinued)
Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Sr. Manager, Business Operations and Technology
Apollo Education Group - Original ProgrammingE-Learning, 5001-10,000 employees
Dundas BI
For all the scenarios I have so far worked on or I am currently working on, Dundas BI has proved to be more than adequate and apt to handle all of those. It is a very easy-to-use tool with quick shortcuts enabling you to prepare ad-hoc reports or dashboards in a matter of minutes.

Verified User
Analyst in Marketing
Real Estate Company, 51-200 employeesPros
Chartio (discontinued)
- Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
- Host of graphs and tools that permits all types of data visualizations.
- Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.

Verified User
Team Lead in Engineering
Internet Company, 11-50 employeesDundas BI
- Project organization from Development to Production, you get a production and development license but I think the best way to do it is with DEV and Prod project in the Production box. Use the development box for testing updates and really crazy things. With the Dev and Prod projects on the same box, you just publish from Dev to Prod and you are done. Users only have access to the Prod projects so no one can mess up what you are working on.
- Security - If you have a hierarchy (subsidiaries, divisions, department, teams) and you want each group to see only their data, then Security hierarchies are for you!
- Dependent filters! What's this you ask? Here is an example of how it can be used, in your company you have departments and who works for what department is in your database. You make a dashboard that has a department filter (only show these departments), a managers filter, and employee filter. Not every manager or employee is in multiple departments usually only one. With dependent filters you can say that the manager and employee filter are dependent on what is selected in the departments filter so when you go to filter them they only show the managers or employees that are part of that department, and you can even it do so employees are not only dependent on department but on manager as well. Then it gets even better as it can be done in reverse as well so when you select a manager then go to the department it only shows the departments he works for (there are better situations where this is more useful).
- It is scriptable! From calculate columns, null replacements, button actions, load actions, hover over events there a way to do what you want.
- They are constantly improving and listens to your suggestions.
System Architect
Yulista Aviation, Inc.Defense & Space, 501-1000 employees
Cons
Chartio (discontinued)
- There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
- When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
- Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.

Verified User
Analyst in Information Technology
Retail Company, 51-200 employeesDundas BI
- Not too many cons for how we use the application. It really is easy and powerful. Very powerful.
- Licensing is one thing that could be looked into. It is simple, but a little confusing. For example, if I get a license today, but a new release comes out tomorrow, it seems that the license doesn't work with the new release. Maybe that is by design, but it would be nice to clearly understand.
Cloud Advisor
Ravier GroupInformation Technology and Services, 11-50 employees
Pricing Details
Chartio (discontinued)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
Chartio (discontinued) Editions & Modules
Edition
Starter | $401 |
---|---|
Professional | $601 |
Organization | Contact sales team |
- per user/per month
- none
Additional Pricing Details
—Dundas BI
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Dundas BI Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Chartio (discontinued)
Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
User Researcher
WorkivaFinancial Services, 501-1000 employees
Dundas BI
Dundas BI 7.0
Based on 1 answer
No answer on this topic is available.
Usability
Chartio (discontinued)
Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.

Verified User
Analyst in Information Technology
Information Technology and Services Company, 201-500 employeesDundas BI
Dundas BI 8.0
Based on 6 answers
We are still in the implementation phase, but so far we are finding it to be easy to use and learn. The eLearning courses that they have made available for free, as well as User Forums and other training videos have made even difficult concepts easier to understand.

Verified User
Analyst in Other
Health, Wellness and Fitness Company, 1001-5000 employeesSupport Rating
Chartio (discontinued)
No score
No answers yet
No answers on this topic
Dundas BI
Dundas BI 8.7
Based on 16 answers
We have bi-weekly calls with our Success Manager, as well as access to support as needed. Any question that I have had, multiple people have been willing and able to jump on a call to talk me through it, or send an email with the solution

Verified User
Analyst in Other
Health, Wellness and Fitness Company, 1001-5000 employeesOnline Training
Chartio (discontinued)
Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)

Verified User
Director in Other
Internet Company, 11-50 employeesDundas BI
No score
No answers yet
No answers on this topic
Implementation Rating
Chartio (discontinued)
Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.
Dundas BI
Dundas BI 7.3
Based on 1 answer
Providing that you have the client's needs well known, creating BI content using Dundas BI is a walk in the park!
BI developer and consultant
Medidata.Net - Sistemas de Informação para Autarquias, S.A.Government Administration, 51-200 employees
Alternatives Considered
Chartio (discontinued)
Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.

Verified User
C-Level Executive in Engineering
E-Learning Company, 11-50 employeesDundas BI
Per dollar spent, it offers the widest range of features of the tools that we evaluated. It offers lots of options for how to configure your environment, though they are not always intuitive to figure out. Having an ETL layer was a must have for us, as well as the ability to host to secure HIPAA compliance. It is not a replacement for ad hoc reporting, but does a great job of creating parameterized reports and dashboards that look great.
Integration/Analytics Consultant
ConcordInformation Technology and Services, 201-500 employees
Scalability
Chartio (discontinued)
Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Director of Sales and Marketing
VetSourceVeterinary, 51-200 employees
Dundas BI
No score
No answers yet
No answers on this topic
Return on Investment
Chartio (discontinued)
No answers on this topic
Dundas BI
- Coming from an SQL based standard delivery model, Dundas BI has provided a fantastic rate of ROI.
- The preparation and delivery time has reduced from weeks to just a few hours.

Verified User
Analyst in Marketing
Real Estate Company, 51-200 employees