53 Ratings
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Score 7.8 out of 100
60 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.9 out of 100

Feature Set Ratings

    BI Standard Reporting

    6.0

    Chartio (discontinued)

    60%

    IBM Watson Analytics (discontinued)

    Feature Set Not Supported
    N/A
    Chartio (discontinued) ranks higher in 3/3 features

    Pixel Perfect reports

    3.6
    36%
    14 Ratings
    N/A
    0 Ratings

    Customizable dashboards

    7.7
    77%
    18 Ratings
    N/A
    0 Ratings

    Report Formatting Templates

    6.7
    67%
    14 Ratings
    N/A
    0 Ratings

    Ad-hoc Reporting

    5.7

    Chartio (discontinued)

    57%

    IBM Watson Analytics (discontinued)

    Feature Set Not Supported
    N/A
    Chartio (discontinued) ranks higher in 4/4 features

    Drill-down analysis

    6.9
    69%
    13 Ratings
    N/A
    0 Ratings

    Formatting capabilities

    6.1
    61%
    12 Ratings
    N/A
    0 Ratings

    Integration with R or other statistical packages

    3.1
    31%
    5 Ratings
    N/A
    0 Ratings

    Report sharing and collaboration

    6.5
    65%
    13 Ratings
    N/A
    0 Ratings

    Report Output and Scheduling

    3.4

    Chartio (discontinued)

    34%

    IBM Watson Analytics (discontinued)

    Feature Set Not Supported
    N/A
    Chartio (discontinued) ranks higher in 4/4 features

    Publish to Web

    2.7
    27%
    9 Ratings
    N/A
    0 Ratings

    Publish to PDF

    6.1
    61%
    17 Ratings
    N/A
    0 Ratings

    Report Versioning

    2.0
    20%
    5 Ratings
    N/A
    0 Ratings

    Report Delivery Scheduling

    2.7
    27%
    12 Ratings
    N/A
    0 Ratings

    Data Discovery and Visualization

    7.5

    Chartio (discontinued)

    75%

    IBM Watson Analytics (discontinued)

    Feature Set Not Supported
    N/A
    Chartio (discontinued) ranks higher in 3/3 features

    Pre-built visualization formats (heatmaps, scatter plots etc.)

    7.2
    72%
    15 Ratings
    N/A
    0 Ratings

    Location Analytics / Geographic Visualization

    7.2
    72%
    12 Ratings
    N/A
    0 Ratings

    Predictive Analytics

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Chartio (discontinued) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Chartio (discontinued)

    80%
    30 Ratings
    6.7

    IBM Watson Analytics (discontinued)

    67%
    6 Ratings

    Likelihood to Renew

    8.0

    Chartio (discontinued)

    80%
    24 Ratings

    IBM Watson Analytics (discontinued)

    N/A
    0 Ratings

    Usability

    7.6

    Chartio (discontinued)

    76%
    6 Ratings

    IBM Watson Analytics (discontinued)

    N/A
    0 Ratings

    Availability

    8.6

    Chartio (discontinued)

    86%
    4 Ratings

    IBM Watson Analytics (discontinued)

    N/A
    0 Ratings

    Performance

    7.3

    Chartio (discontinued)

    73%
    2 Ratings

    IBM Watson Analytics (discontinued)

    N/A
    0 Ratings

    Online Training

    8.2

    Chartio (discontinued)

    82%
    1 Rating

    IBM Watson Analytics (discontinued)

    N/A
    0 Ratings

    Implementation Rating

    7.3

    Chartio (discontinued)

    73%
    2 Ratings

    IBM Watson Analytics (discontinued)

    N/A
    0 Ratings

    Product Scalability

    6.8

    Chartio (discontinued)

    68%
    2 Ratings

    IBM Watson Analytics (discontinued)

    N/A
    0 Ratings

    Likelihood to Recommend

    Atlassian

    Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
    Read full review

    IBM

    Despite its shortcomings, IBM Watson Analytics does its job well. It's paired for any size organization, big or small – but realistically, if you're going to be analyzing user-data on a broad scale, it probably makes sense to use this program if you're working with a big company. Otherwise Facebook Analytics could probably do the work for you, for a cheaper price. Our social media manager has been using it to track data for a client of ours, and they have been enjoying it so far. It's a good system to determine user traffic.
    Read full review

    Pros

    Atlassian

    • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
    • Host of graphs and tools that permits all types of data visualizations.
    • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
    Read full review

    IBM

    • IBM Bluemix provides a wealth of powerful APIs. The ones I tried were easy to use and required minimal training to get up to speed.
    • I'd rate the documentation 9/10 as it was easy to navigate, had good examples and explained most of the possible inputs/outputs.
    Read full review

    Cons

    Atlassian

    • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
    • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
    • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
    Read full review

    IBM

    • Documentation is really hard to search through and follow along with. Needs a lot more examples and guidance.
    • Pricing isn't clear a lot of the time. As a developer trying new stuff, I've been hit with charges and been unsure where the usage came from. Would be good for this to be easier to follow up. Had asked support staff and got no reply.
    • The interface can be overwhleming.
    Read full review

    Pricing Details

    Chartio (discontinued)

    Starting Price

    $0

    Editions & Modules

    Chartio (discontinued) editions and modules pricing
    EditionModules
    Starter401
    Professional602
    OrganizationContact sales team3

    Footnotes

    1. per user/per month
    2. per user/per month
    3. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    IBM Watson Analytics (discontinued)

    Starting Price

    Editions & Modules

    IBM Watson Analytics (discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Atlassian

      Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
      Read full review

      IBM

      No answers on this topic

      Usability

      Atlassian

      I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
      Read full review

      IBM

      No answers on this topic

      Online Training

      Atlassian

      I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
      Read full review

      IBM

      No answers on this topic

      Alternatives Considered

      Atlassian

      Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
      Read full review

      IBM

      Most commonly, if you're comparing it against other brands – my favorite being Google Analytics – this essentially does the same thing. It really just depends on what platform you're most comfortable working with. Google and IBM both have great software, and ease of use (assuming you know what you're doing when you get started). Although Google doesn't go as in-depth with their data analysis as IBM
      Read full review

      Scalability

      Atlassian

      Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
      Read full review

      IBM

      No answers on this topic

      Return on Investment

      Atlassian

      No answers on this topic

      IBM

      • See previous notes. We decided, for good reason, not to pursue any real production applications with the Bluemix products because we, our management, and our customer and their management realized it would not work in a real-world, down and dirty production environment where company reputations, financial performance, and customer satisfaction were at stake!
      Read full review

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