What users are saying about
51 Ratings
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Score 7.6 out of 100
3 Ratings
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Score 3.8 out of 100

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

iCharts for NetSuite

At this time, iCharts is not well suited for anything as they seem to be closed. I am not sure if this is permanent as there is no one to ask. If they were to re-open I would be hesitant as they had no trouble closing without notifying customers.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Chartio (discontinued)
6.6
iCharts for NetSuite
5.0
Pixel Perfect reports
Chartio (discontinued)
4.6
iCharts for NetSuite
Customizable dashboards
Chartio (discontinued)
8.1
iCharts for NetSuite
5.0
Report Formatting Templates
Chartio (discontinued)
7.1
iCharts for NetSuite

Ad-hoc Reporting

Chartio (discontinued)
6.2
iCharts for NetSuite
5.5
Drill-down analysis
Chartio (discontinued)
7.5
iCharts for NetSuite
4.0
Formatting capabilities
Chartio (discontinued)
6.9
iCharts for NetSuite
Integration with R or other statistical packages
Chartio (discontinued)
4.4
iCharts for NetSuite
Report sharing and collaboration
Chartio (discontinued)
6.3
iCharts for NetSuite
7.0

Report Output and Scheduling

Chartio (discontinued)
3.8
iCharts for NetSuite
Publish to Web
Chartio (discontinued)
3.1
iCharts for NetSuite
Publish to PDF
Chartio (discontinued)
6.9
iCharts for NetSuite
Report Versioning
Chartio (discontinued)
2.0
iCharts for NetSuite
Report Delivery Scheduling
Chartio (discontinued)
3.1
iCharts for NetSuite

Data Discovery and Visualization

Chartio (discontinued)
7.6
iCharts for NetSuite
Pre-built visualization formats (heatmaps, scatter plots etc.)
Chartio (discontinued)
7.4
iCharts for NetSuite
Location Analytics / Geographic Visualization
Chartio (discontinued)
7.4
iCharts for NetSuite
Predictive Analytics
Chartio (discontinued)
8.0
iCharts for NetSuite

Access Control and Security

Chartio (discontinued)
iCharts for NetSuite
4.7
Multi-User Support (named login)
Chartio (discontinued)
iCharts for NetSuite
5.0
Role-Based Security Model
Chartio (discontinued)
iCharts for NetSuite
5.0
Multiple Access Permission Levels (Create, Read, Delete)
Chartio (discontinued)
iCharts for NetSuite
4.0

Mobile Capabilities

Chartio (discontinued)
iCharts for NetSuite
7.0
Dashboard / Report / Visualization Interactivity on Mobile
Chartio (discontinued)
iCharts for NetSuite
7.0

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

iCharts for NetSuite

  • Their new platform is easy to navigate
  • We had a dedicated support person to help set up searches and train in the use of iCharts
  • Separate Dashboards for each group
Anonymous | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

iCharts for NetSuite

  • The new platform has limitations on colors and sizing
  • iCharts seem to have closed its doors without notification and now we have a product with no support
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

iCharts for NetSuite

No score
No answers yet
No answers on this topic

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

iCharts for NetSuite

No score
No answers yet
No answers on this topic

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

iCharts for NetSuite

No score
No answers yet
No answers on this topic

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

iCharts for NetSuite

We have only just started looking at other options, NetSuite is the one who recommended ICharts and for what they were offering we felt they would be a good fit for us.
Anonymous | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

iCharts for NetSuite

No score
No answers yet
No answers on this topic

Screenshots

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
Additional Pricing Details

iCharts for NetSuite

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$3,000*

* per installation

iCharts for NetSuite Editions & Modules

Edition
Professional$10,0001
Business$15,0001
Elite$25,0001
  1. per installation
Additional Pricing Details
Based on number of NetSuite licenses

Rating Summary

Likelihood to Recommend

Chartio (discontinued)
8.0
iCharts for NetSuite
1.0

Likelihood to Renew

Chartio (discontinued)
8.0
iCharts for NetSuite

Usability

Chartio (discontinued)
7.6
iCharts for NetSuite

Reliability and Availability

Chartio (discontinued)
8.6
iCharts for NetSuite

Performance

Chartio (discontinued)
7.3
iCharts for NetSuite

Online Training

Chartio (discontinued)
8.2
iCharts for NetSuite

Implementation Rating

Chartio (discontinued)
7.3
iCharts for NetSuite

Scalability

Chartio (discontinued)
6.8
iCharts for NetSuite

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