What users are saying about
51 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 51 reviews and ratings
24 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 24 reviews and ratings
Feature Set Ratings
- OpenText Magellan ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization
BI Standard Reporting

6.0
Chartio (discontinued)
60%

7.1
OpenText Magellan
71%
Chartio (discontinued) ranks higher in 2/3 features
Chartio (discontinued) ranks higher in 2/3 features
Pixel Perfect reports

3.6
36%
14 Ratings

N/A
0 Ratings
Customizable dashboards

7.7
77%
18 Ratings

7.2
72%
2 Ratings
Report Formatting Templates

6.7
67%
14 Ratings

7.0
70%
1 Rating
Ad-hoc Reporting

5.7
Chartio (discontinued)
57%

8.2
OpenText Magellan
82%
OpenText Magellan ranks higher in 4/4 features
OpenText Magellan ranks higher in 4/4 features
Drill-down analysis

6.9
69%
13 Ratings

7.8
78%
3 Ratings
Formatting capabilities

6.2
62%
12 Ratings

8.1
81%
3 Ratings
Integration with R or other statistical packages

3.1
31%
5 Ratings

9.0
90%
1 Rating
Report sharing and collaboration

6.5
65%
13 Ratings

8.1
81%
2 Ratings
Report Output and Scheduling

3.4
Chartio (discontinued)
34%

8.2
OpenText Magellan
82%
OpenText Magellan ranks higher in 4/4 features
OpenText Magellan ranks higher in 4/4 features
Publish to Web

2.7
27%
9 Ratings

8.1
81%
2 Ratings
Publish to PDF

6.2
62%
17 Ratings

8.1
81%
2 Ratings
Report Versioning

2.0
20%
5 Ratings

9.0
90%
2 Ratings
Report Delivery Scheduling

2.7
27%
12 Ratings

7.8
78%
2 Ratings
Data Discovery and Visualization

7.5
Chartio (discontinued)
75%

8.0
OpenText Magellan
80%
Chartio (discontinued) ranks higher in 2/3 features
Chartio (discontinued) ranks higher in 2/3 features
Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings

9.0
90%
1 Rating
Location Analytics / Geographic Visualization

7.2
72%
12 Ratings

N/A
0 Ratings
Predictive Analytics

8.0
80%
3 Ratings

7.0
70%
1 Rating
Access Control and Security

Chartio (discontinued)
Feature Set Not Supported
N/A

8.7
OpenText Magellan
87%
OpenText Magellan ranks higher in 3/3 features
OpenText Magellan ranks higher in 3/3 features
Role-Based Security Model

N/A
0 Ratings

8.7
87%
2 Ratings
Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings

8.7
87%
2 Ratings
Single Sign-On (SSO)

N/A
0 Ratings

8.7
87%
2 Ratings
Mobile Capabilities

Chartio (discontinued)
Feature Set Not Supported
N/A

6.7
OpenText Magellan
67%
OpenText Magellan ranks higher in 2/2 features
OpenText Magellan ranks higher in 2/2 features
Responsive Design for Web Access

N/A
0 Ratings

6.7
67%
2 Ratings
Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings

6.7
67%
2 Ratings
Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)
Feature Set Not Supported
N/A

6.2
OpenText Magellan
62%
OpenText Magellan ranks higher in 5/5 features
OpenText Magellan ranks higher in 5/5 features
REST API

N/A
0 Ratings

5.0
50%
1 Rating
Javascript API

N/A
0 Ratings

9.0
90%
1 Rating
Java API

N/A
0 Ratings

5.0
50%
1 Rating
Themeable User Interface (UI)

N/A
0 Ratings

7.0
70%
1 Rating
Customizable Platform (Open Source)

N/A
0 Ratings

5.0
50%
1 Rating
Attribute Ratings
- Chartio (discontinued) is rated higher in 1 area: Likelihood to Renew
- OpenText Magellan is rated higher in 2 areas: Likelihood to Recommend, Usability
Likelihood to Recommend

8.0
Chartio (discontinued)
80%
30 Ratings

8.8
OpenText Magellan
88%
11 Ratings
Likelihood to Renew

8.0
Chartio (discontinued)
80%
24 Ratings

3.9
OpenText Magellan
39%
9 Ratings
Usability

7.6
Chartio (discontinued)
76%
6 Ratings

9.0
OpenText Magellan
90%
1 Rating
Availability

8.6
Chartio (discontinued)
86%
4 Ratings

OpenText Magellan
N/A
0 Ratings
Performance

7.3
Chartio (discontinued)
73%
2 Ratings

OpenText Magellan
N/A
0 Ratings
Support Rating

Chartio (discontinued)
N/A
0 Ratings

9.0
OpenText Magellan
90%
3 Ratings
Online Training

8.2
Chartio (discontinued)
82%
1 Rating

OpenText Magellan
N/A
0 Ratings
Implementation Rating

7.3
Chartio (discontinued)
73%
2 Ratings

OpenText Magellan
N/A
0 Ratings
Product Scalability

6.8
Chartio (discontinued)
68%
2 Ratings

OpenText Magellan
N/A
0 Ratings
Likelihood to Recommend
Chartio (discontinued)
Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Sr. Manager, Business Operations and Technology
Apollo Education Group - Original ProgrammingE-Learning, 5001-10,000 employees
OpenText Magellan
If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Director Advertising Technology
Crisp MediaPublic Relations and Communications, 11-50 employees
Pros
Chartio (discontinued)
- Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
- Host of graphs and tools that permits all types of data visualizations.
- Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.

Verified User
Team Lead in Engineering
Internet Company, 11-50 employeesOpenText Magellan
- The report outputs can vary across different types such as HTML, PDF, and Excel
- Their open source offering is very sufficient
- There are great boards and blogs for developers and engineers to expand and use their features.
- The people from the company that I've worked with are professional and courteous.
Sr. Systems Engineer
MétierInformation Services, 11-50 employees
Cons
Chartio (discontinued)
- There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
- When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
- Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.

Verified User
Analyst in Information Technology
Retail Company, 51-200 employeesOpenText Magellan
- The documentation on all the available features, but most importantly on the scripting side, can be improved
- The standard look & feel of some basic options, like parameter selection or sorting and filtering, looks dated and can't be customized
- The server portal needs to provide better tools
- More integration is needed with other OpenText products
IT solutions Manager
APP Corporation Pty LtdConstruction, 201-500 employees
Pricing Details
Chartio (discontinued)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
Chartio (discontinued) Editions & Modules
Edition
Starter | $401 |
---|---|
Professional | $601 |
Organization | Contact sales team |
- per user/per month
- none
Additional Pricing Details
—OpenText Magellan
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—OpenText Magellan Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Chartio (discontinued)
Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
User Researcher
WorkivaFinancial Services, 501-1000 employees
OpenText Magellan
OpenText Magellan 3.9
Based on 9 answers
I am no longer working for the company that was using Actuate but I believe they would continue to use it because the stitching costs would be to high. It would require a complete rewrite of the reports and the never version of Actuate (BIRT) even required an almost complete report rewrite
Systems Analyst
MATECH Solutions (Machining Technologies, Inc.)Food Production, 10,001+ employees
Usability
Chartio (discontinued)
Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.

Verified User
Analyst in Information Technology
Information Technology and Services Company, 201-500 employeesOpenText Magellan
OpenText Magellan 9.0
Based on 1 answer
It is quite intuitive to use. It is fit specifically for doing sentiment, emotion, and intention analysis as well as text classification and text summarization. I would have given 10 if it is fit for the purpose of doing image processing and analysis as well. There is a huge market to analyze video and image data.

Verified User
Analyst in Engineering
Computer Software Company, 201-500 employeesSupport Rating
Chartio (discontinued)
No score
No answers yet
No answers on this topic
OpenText Magellan
OpenText Magellan 9.0
Based on 3 answers
Always there on the front and backend for us and the client.
Business and Channel Development Director
Back2BasicsHealth, Wellness and Fitness, 201-500 employees
Online Training
Chartio (discontinued)
Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)

Verified User
Director in Other
Internet Company, 11-50 employeesOpenText Magellan
No score
No answers yet
No answers on this topic
Alternatives Considered
Chartio (discontinued)
Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.

Verified User
C-Level Executive in Engineering
E-Learning Company, 11-50 employeesOpenText Magellan
It is vastly superior to these in many ways, for complex reporting it is a much more sophisticated solution. Visualizations are very good. Javascript extensibility is very powerful, others don't support this or as well. Pentaho and MS are both OLAP oriented. Pentaho is moving more toward big data, which was not our primary focus. Others are stuck in the Crystal Reports Band metaphor.
Director Advertising Technology
Crisp MediaPublic Relations and Communications, 11-50 employees
Scalability
Chartio (discontinued)
Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Director of Sales and Marketing
VetSourceVeterinary, 51-200 employees
OpenText Magellan
No score
No answers yet
No answers on this topic
Return on Investment
Chartio (discontinued)
No answers on this topic
OpenText Magellan
- Actuate can handle 50 to 60 sub reports inside a report very well.
- Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.

Verified User
Employee in Information Technology
10,001+ employees