53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

  • Phocas Business Intelligence ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

6.0

Chartio (discontinued)

60%
9.0

Phocas Business Intelligence

90%
Phocas Business Intelligence ranks higher in 2/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
N/A
0 Ratings

Customizable dashboards

7.7
77%
18 Ratings
9.0
90%
4 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
9.0
90%
4 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
9.6

Phocas Business Intelligence

96%
Phocas Business Intelligence ranks higher in 3/4 features

Drill-down analysis

6.9
69%
13 Ratings
10.0
100%
4 Ratings

Formatting capabilities

6.1
61%
12 Ratings
9.0
90%
4 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
N/A
0 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
10.0
100%
4 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
9.3

Phocas Business Intelligence

93%
Phocas Business Intelligence ranks higher in 3/4 features

Publish to Web

2.7
27%
9 Ratings
N/A
0 Ratings

Publish to PDF

6.1
61%
17 Ratings
10.0
100%
4 Ratings

Report Versioning

2.0
20%
5 Ratings
8.0
80%
3 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
9.9
99%
4 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
8.3

Phocas Business Intelligence

83%
Phocas Business Intelligence ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
8.0
80%
4 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
9.0
90%
3 Ratings

Predictive Analytics

8.0
80%
3 Ratings
8.0
80%
4 Ratings

Access Control and Security

Chartio (discontinued)

Feature Set Not Supported
N/A
9.9

Phocas Business Intelligence

99%
Phocas Business Intelligence ranks higher in 3/3 features

Multi-User Support (named login)

N/A
0 Ratings
9.9
99%
4 Ratings

Role-Based Security Model

N/A
0 Ratings
9.9
99%
4 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
9.9
99%
3 Ratings

Mobile Capabilities

Chartio (discontinued)

Feature Set Not Supported
N/A
9.5

Phocas Business Intelligence

95%
Phocas Business Intelligence ranks higher in 2/2 features

Responsive Design for Web Access

N/A
0 Ratings
9.0
90%
3 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
10.0
100%
3 Ratings

Attribute Ratings

  • Phocas Business Intelligence is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
8.1

Phocas Business Intelligence

81%
4 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings

Phocas Business Intelligence

N/A
0 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
9.0

Phocas Business Intelligence

90%
1 Rating

Availability

8.6

Chartio (discontinued)

86%
4 Ratings

Phocas Business Intelligence

N/A
0 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings

Phocas Business Intelligence

N/A
0 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
9.0

Phocas Business Intelligence

90%
1 Rating

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

Phocas Business Intelligence

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings

Phocas Business Intelligence

N/A
0 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

Phocas Business Intelligence

N/A
0 Ratings

Likelihood to Recommend

Atlassian

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review

Phocas

If you would like your data in one place with easy access, this is the software for you. You can have data from multiple systems and bring it into one view so that you have a quick and easily visible dashboard for the data you wish to see.
Read full review

Pros

Atlassian

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review

Phocas

  • Custom reports are simple to create.
  • The ability to manage users and their dashboards is solid.
  • Easy to navigate web interface makes the software accessible from anywhere.
Read full review

Cons

Atlassian

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review

Phocas

  • Phocas needs to make it easier to connect to different types of databases.
  • The data in Phocas needs to be updated faster in some cases.
  • It needs to provide functions to create better charts and graphs.
Read full review

Pricing Details

Chartio (discontinued)

Starting Price

$0

Editions & Modules

Chartio (discontinued) editions and modules pricing
EditionModules
Starter401
Professional602
OrganizationContact sales team3

Footnotes

  1. per user/per month
  2. per user/per month
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Phocas Business Intelligence

Starting Price

Editions & Modules

Phocas Business Intelligence editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Phocas has built its business model on exceeding customer expectations. We’ve operated on a subscription basis from the start and in the words of Phocas Group chairman and co-founder Paul Magee: ‘That puts the onus on us to perform’. And we like that. In fact, our whole company ecosystem is built around that ‘light bulb moment’ when customers achieve a breakthrough by seeing their business through fresh eyes.

    Likelihood to Renew

    Atlassian

    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Read full review

    Phocas

    No answers on this topic

    Usability

    Atlassian

    I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
    Read full review

    Phocas

    It is a very user-friendly product and is easy to understand. You can get your data from just a quick click and the dashboard loads. You can take the data and drill down easy to find what you are looking for.
    Read full review

    Support Rating

    Atlassian

    No answers on this topic

    Phocas

    Support is responsive. You log a call and they will respond quickly and resolve your issues. We have only had great experiences with the support team.
    Read full review

    Online Training

    Atlassian

    I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
    Read full review

    Phocas

    No answers on this topic

    Alternatives Considered

    Atlassian

    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
    Read full review

    Phocas

    Phocas is easy to use for end users and can be used on desktops, laptops, and phones.
    Read full review

    Scalability

    Atlassian

    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review

    Phocas

    No answers on this topic

    Return on Investment

    Atlassian

    No answers on this topic

    Phocas

    • It has given our business a view on data
    • We can access it from anywhere
    • You can have multiple dashboards for different information
    Read full review

    Screenshots

    Add comparison