What users are saying about
Top Rated
421 Ratings
53 Ratings
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Score 7.8 out of 100
Top Rated
421 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • Tableau Online ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

6.0

Chartio (discontinued)

60%
8.2

Tableau Online

82%
Tableau Online ranks higher in 3/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
7.8
78%
50 Ratings

Customizable dashboards

7.7
77%
18 Ratings
8.6
86%
67 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
8.3
83%
56 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
8.0

Tableau Online

80%
Tableau Online ranks higher in 4/4 features

Drill-down analysis

6.9
69%
13 Ratings
8.1
81%
67 Ratings

Formatting capabilities

6.1
61%
12 Ratings
7.6
76%
64 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
7.8
78%
42 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
8.5
85%
65 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
8.4

Tableau Online

84%
Tableau Online ranks higher in 5/5 features

Publish to Web

2.7
27%
9 Ratings
8.5
85%
61 Ratings

Publish to PDF

6.1
61%
17 Ratings
8.4
84%
60 Ratings

Report Versioning

2.0
20%
5 Ratings
7.6
76%
49 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
8.8
88%
53 Ratings

Delivery to Remote Servers

N/A
0 Ratings
8.6
86%
32 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
8.4

Tableau Online

84%
Tableau Online ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
8.5
85%
60 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
8.3
83%
59 Ratings

Predictive Analytics

8.0
80%
3 Ratings
8.3
83%
51 Ratings

Access Control and Security

Chartio (discontinued)

Feature Set Not Supported
N/A
8.9

Tableau Online

89%
Tableau Online ranks higher in 4/4 features

Multi-User Support (named login)

N/A
0 Ratings
9.1
91%
56 Ratings

Role-Based Security Model

N/A
0 Ratings
8.9
89%
49 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
8.5
85%
52 Ratings

Single Sign-On (SSO)

N/A
0 Ratings
9.0
90%
47 Ratings

Mobile Capabilities

Chartio (discontinued)

Feature Set Not Supported
N/A
7.3

Tableau Online

73%
Tableau Online ranks higher in 3/3 features

Responsive Design for Web Access

N/A
0 Ratings
7.3
73%
50 Ratings

Mobile Application

N/A
0 Ratings
7.1
71%
39 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
7.8
78%
45 Ratings

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)

Feature Set Not Supported
N/A
8.0

Tableau Online

80%
Tableau Online ranks higher in 6/6 features

REST API

N/A
0 Ratings
8.4
84%
29 Ratings

Javascript API

N/A
0 Ratings
8.3
83%
27 Ratings

iFrames

N/A
0 Ratings
7.8
78%
27 Ratings

Java API

N/A
0 Ratings
7.7
77%
24 Ratings

Themeable User Interface (UI)

N/A
0 Ratings
8.2
82%
28 Ratings

Customizable Platform (Open Source)

N/A
0 Ratings
7.6
76%
27 Ratings

Attribute Ratings

  • Tableau Online is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
8.3

Tableau Online

83%
68 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings

Tableau Online

N/A
0 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
8.5

Tableau Online

85%
21 Ratings

Availability

8.6

Chartio (discontinued)

86%
4 Ratings

Tableau Online

N/A
0 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings

Tableau Online

N/A
0 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
8.5

Tableau Online

85%
20 Ratings

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

Tableau Online

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings

Tableau Online

N/A
0 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

Tableau Online

N/A
0 Ratings

Likelihood to Recommend

Atlassian

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review

Tableau

We just need to refresh our data once a day for our unique use case, which allows the complete online system to run on extracts. For us, this is critical because our daylight hours are spent focusing on new updates and implementations rather than worrying about excessive database traffic (which would be required with a direct connection to the online system). The process of importing extracts is straightforward and sturdy enough to handle massive amounts of data.
Read full review

Pros

Atlassian

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review

Tableau

  • Tableau Online is completely cloud based and that's why the reports and dashboards are accessible even on the go. One doesn't always need to access the office laptop to access the reports.
  • The visualizations are interactive and one can quickly change the level at which they want to view the information. For example, one person might be more interested in looking at the country level performances rather than client level. This is intuitive and one doesn't need to create multiple reports for the same.
  • The feature to ask questions in plain vanilla English language is great and helpful. For quick adhoc fact checks one can simply type what they are looking for and the Natural Language Programming algorithms under the hood parse the query, interpret it and then fetch the results accordingly in a visual form.
Read full review

Cons

Atlassian

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review

Tableau

  • Can be a steep learning curve for new users
  • Modeling and building algorithms aren't always intuitive and take some testing/retesting to ensure it's working as it should
  • Inability to integrate easily with our HRIS platform. Reports are pulled from HRIS at various intervals and uploaded into Tableau
Read full review

Pricing Details

Chartio (discontinued)

Starting Price

$0

Editions & Modules

Chartio (discontinued) editions and modules pricing
EditionModules
Starter401
Professional602
OrganizationContact sales team3

Footnotes

  1. per user/per month
  2. per user/per month
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Tableau Online

Starting Price

Editions & Modules

Tableau Online editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Atlassian

    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Read full review

    Tableau

    No answers on this topic

    Usability

    Atlassian

    I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
    Read full review

    Tableau

    From an end user perspective Tableau Online is overall very easy to navigate once you get used to it, my only complaint is that when expanding or contracting a graph, the "plus" and "minus" on the bottom left is sometimes hidden, and should always be visible. From a builder perspective, it can take some getting used to but the sheer depth of customization makes it all worthwhile.
    Read full review

    Support Rating

    Atlassian

    No answers on this topic

    Tableau

    In times where the system is down, support has always been quick to notify and keep us apprised of the latest developments. It's crucial for our system to always be available, but when emergencies have arisen, I don't recall a time where the Tableau Online Support hasn't been able to address our concerns in a timely manner.
    Read full review

    Online Training

    Atlassian

    I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
    Read full review

    Tableau

    No answers on this topic

    Alternatives Considered

    Atlassian

    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
    Read full review

    Tableau

    Googles dashboard suite is very user-friendly and anyone can edit and make changes with very little knowledge or practice. But nothing I’ve worked with compares to the customization and multi streams of data in a user-friendly package like tableau does. It’s a really cool piece of software and I would choose that again.
    Read full review

    Scalability

    Atlassian

    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review

    Tableau

    No answers on this topic

    Return on Investment

    Atlassian

    No answers on this topic

    Tableau

    • When we release new products, we are now able to quickly see data and toggle between current periods and previous to see performance
    • Generating new reports requires less IT time to build
    • Data can be shared across many different device types
    • We now have integration where our customers can extract data from our software more easily-this was a big ask from our customers
    Read full review

    Screenshots

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