What users are saying about
51 Ratings
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Score 8.1 out of 100
850 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • Tableau Server ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

6.0

Chartio (discontinued)

60%
8.5

Tableau Server

85%
Tableau Server ranks higher in 3/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
9.1
91%
29 Ratings

Customizable dashboards

7.7
77%
18 Ratings
8.5
85%
93 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
7.8
78%
80 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
8.2

Tableau Server

82%
Tableau Server ranks higher in 4/4 features

Drill-down analysis

6.9
69%
13 Ratings
8.3
83%
94 Ratings

Formatting capabilities

6.2
62%
12 Ratings
6.5
65%
92 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
8.7
87%
58 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
9.2
92%
88 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
7.7

Tableau Server

77%
Tableau Server ranks higher in 5/5 features

Publish to Web

2.7
27%
9 Ratings
9.6
96%
84 Ratings

Publish to PDF

6.2
62%
17 Ratings
8.8
88%
83 Ratings

Report Versioning

2.0
20%
5 Ratings
7.6
76%
69 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
7.8
78%
76 Ratings

Delivery to Remote Servers

N/A
0 Ratings
5.1
51%
9 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
7.8

Tableau Server

78%
Tableau Server ranks higher in 2/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
8.6
86%
85 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
8.6
86%
84 Ratings

Predictive Analytics

8.0
80%
3 Ratings
6.3
63%
63 Ratings

Access Control and Security

Chartio (discontinued)

Feature Set Not Supported
N/A
7.1

Tableau Server

71%
Tableau Server ranks higher in 4/4 features

Multi-User Support (named login)

N/A
0 Ratings
7.1
71%
92 Ratings

Role-Based Security Model

N/A
0 Ratings
7.0
70%
89 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
7.0
70%
91 Ratings

Single Sign-On (SSO)

N/A
0 Ratings
7.3
73%
61 Ratings

Mobile Capabilities

Chartio (discontinued)

Feature Set Not Supported
N/A
6.7

Tableau Server

67%
Tableau Server ranks higher in 3/3 features

Responsive Design for Web Access

N/A
0 Ratings
5.8
58%
76 Ratings

Mobile Application

N/A
0 Ratings
6.5
65%
62 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
6.7
67%
67 Ratings

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)

Feature Set Not Supported
N/A
7.5

Tableau Server

75%
Tableau Server ranks higher in 6/6 features

REST API

N/A
0 Ratings
9.3
93%
39 Ratings

Javascript API

N/A
0 Ratings
9.7
97%
36 Ratings

iFrames

N/A
0 Ratings
10.0
100%
39 Ratings

Java API

N/A
0 Ratings
5.5
55%
7 Ratings

Themeable User Interface (UI)

N/A
0 Ratings
6.1
61%
9 Ratings

Customizable Platform (Open Source)

N/A
0 Ratings
4.6
46%
7 Ratings

Attribute Ratings

  • Chartio (discontinued) is rated higher in 2 areas: Likelihood to Recommend, Usability
  • Tableau Server is rated higher in 5 areas: Likelihood to Renew, Availability, Performance, Online Training, Implementation Rating

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
6.8

Tableau Server

68%
110 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings
10.0

Tableau Server

100%
20 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
7.0

Tableau Server

70%
17 Ratings

Availability

8.6

Chartio (discontinued)

86%
4 Ratings
9.0

Tableau Server

90%
18 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings
8.1

Tableau Server

81%
16 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
6.1

Tableau Server

61%
30 Ratings

In-Person Training

Chartio (discontinued)

N/A
0 Ratings
8.0

Tableau Server

80%
4 Ratings

Online Training

8.2

Chartio (discontinued)

82%
1 Rating
9.0

Tableau Server

90%
9 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings
9.1

Tableau Server

91%
26 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

Tableau Server

N/A
0 Ratings

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Tableau Server

Tableau Server is well suited for a data warehouse build and handling big data. Tableau data aggregation, transformation, clustering capability is powerful and easy to implement. The choice of charts and visualisation tools is outstanding. Customisation and dynamic data visualisation capability is superb. The user interface takes some time getting used to.
Anonymous | TrustRadius Reviewer

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Tableau Server

  • It's good at doing what it is designed for: accessing visualizations without having to download and open a workbook in Tableau Desktop. The latter would be a very inefficient method for sharing our metrics, so I am glad that we have Tableau Server to serve this function.
  • Publishing to Tableau Server is quick and easy. Just a few clicks from Tableau Desktop and a few seconds of publishing through an average speed network, and the new visualizations are live!
  • Seeing details on who has viewed the visualization and when. This is something particularly useful to me for trying to drive adoption of some new pages, so I really appreciate the granularity provided in Tableau Server
Anonymous | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Tableau Server

  • Tableau Server has had some issue handling some of our larger data sets. Our extract refreshes fail intermittently with no obvious error that we can fix
  • Tableau Server has been hard to work with before they launched their new Rest API, which is also a little tricky to work with
Jacob Rasmussen | TrustRadius Reviewer

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
  2. none
Additional Pricing Details

Tableau Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$12 Per User Per Month

Tableau Server Editions & Modules

Edition
Creator$70.001
Explorer$35.001
Viewer$12.001
  1. Per User Per Month
Additional Pricing Details

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Tableau Server

Tableau Server 10.0
Based on 20 answers
It simply is used all the time by more and more people.Migrating to something else would involve lots of work and lots of training.The renewal fee being fair, it simply isn't worth migrating to a different tool for now.
Mathieu Gaouette | TrustRadius Reviewer

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Tableau Server

Tableau Server 7.0
Based on 17 answers
Tableau Server is unbeatable at creating easy to use, interactive dashboards for busy executives. The software also saves time for the busy analyst that is tired of always using Excel. Tableau Server is a head and shoulders improvement over Excel.
Thomas Young | TrustRadius Reviewer

Reliability and Availability

Chartio (discontinued)

Chartio (discontinued) 8.6
Based on 4 answers
No answer on this topic is available.

Tableau Server

Tableau Server 9.0
Based on 18 answers
Our instance of Tableau Server was hosted on premises (I believe all instances are) so if there were any outages it was normally due to scheduled maintenance on our end. If the Tableau server ever went down, a quick restart solved most issues
Anonymous | TrustRadius Reviewer

Performance

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Tableau Server

Tableau Server 8.1
Based on 16 answers
While there are definitely cases where a user can do things that will make a particular worksheet or dashboard run slowly, overall the performance is extremely fast. The user experience of exploratory analysis particularly shines, there's nothing out there with the polish of Tableau.
Jonathan Drummey | TrustRadius Reviewer

Support Rating

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Tableau Server

Tableau Server 6.1
Based on 30 answers
We have consistently had highly satisfactory results every time we've reached out for help. Our contractor, used for Tableau server maintenance and dashboard development is very technically skilled. When he hits a roadblock on how to do something with Tableau, the support staff have provided timely and useful guidance. He frequently compares it to Cognos and says that while Cognos has capabilities Tableau doesn't, the bottom line value for us is a no-brainer
Henry Yennie | TrustRadius Reviewer

In-Person Training

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Tableau Server

Tableau Server 8.0
Based on 4 answers
In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.
Mashhood Syed | TrustRadius Reviewer

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Tableau Server

Tableau Server 9.0
Based on 9 answers
The Tableau website is full of videos that you can follow at your own pace. As a very small company with a Tableau install, access to these free resources was incredibly useful to allowing me to implement Tableau to its potential in a reasonable and proportionate manner.
Mel Stephenson | TrustRadius Reviewer

Implementation Rating

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Tableau Server

Tableau Server 9.1
Based on 26 answers
Implementation was over the phone with the vendor, and did not go particularly well. Again, think this was our fault as our integration and IT oversight was poor, and we made errors. Would they have happened had a vendor been onsite? Not sure, probably not, but we probably wouldn't have paid for that either
Anonymous | TrustRadius Reviewer

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Tableau Server

Today, if my shop is largely Microsoft-centric, I would be hard pressed to choose a product other than Power BI. Tableau was the visualization leader for years, but Microsoft has caught up with them in many areas, and surpassed them in some. Its ability to source, transform, and model data is superior to Tableau. Tableau still has the lead in some visualizations, but Power BI's rise is evidenced by its ever-increasing position in the leadership section of the Gartner Magic Quadrant.
Anonymous | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Tableau Server

No score
No answers yet
No answers on this topic

Return on Investment

Chartio (discontinued)

No answers on this topic

Tableau Server

  • Tableau does take dedicated FTE to create and analyze the data. It's too complex (and powerful) a product not to have someone dedicated to developing with it.
  • There are some significant setup for the server product.
  • Once sever setup is complete, it's largely "fire and forget" until an update is necessary. The server update process is cumbersome.
Anonymous | TrustRadius Reviewer

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