What users are saying about
51 Ratings
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Score 7.6 out of 100
761 Ratings
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Score 8 out of 100

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Tableau Server

Tableau may be well suited to non-Microsoft shops. Its methodologies, internal management, and overall approach seem geared more toward Oracle/Java shops. It also does require a decent amount of care and feeding. Backups, upgrades, etc., tend to be cumbersome and require some level of IT knowledge, despite how the product is often sold. Smaller shops that wish to pursue Tableau may be better off leveraging their SaaS offerings.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Chartio (discontinued)
6.6
Tableau Server
7.2
Pixel Perfect reports
Chartio (discontinued)
4.7
Tableau Server
9.1
Customizable dashboards
Chartio (discontinued)
8.1
Tableau Server
7.1
Report Formatting Templates
Chartio (discontinued)
7.1
Tableau Server
5.5

Ad-hoc Reporting

Chartio (discontinued)
6.3
Tableau Server
6.2
Drill-down analysis
Chartio (discontinued)
7.5
Tableau Server
6.4
Formatting capabilities
Chartio (discontinued)
6.9
Tableau Server
6.2
Integration with R or other statistical packages
Chartio (discontinued)
4.4
Tableau Server
5.7
Report sharing and collaboration
Chartio (discontinued)
6.2
Tableau Server
6.5

Report Output and Scheduling

Chartio (discontinued)
3.8
Tableau Server
6.4
Publish to Web
Chartio (discontinued)
3.1
Tableau Server
7.3
Publish to PDF
Chartio (discontinued)
6.9
Tableau Server
6.5
Report Versioning
Chartio (discontinued)
2.0
Tableau Server
6.5
Report Delivery Scheduling
Chartio (discontinued)
3.1
Tableau Server
6.5
Delivery to Remote Servers
Chartio (discontinued)
Tableau Server
5.1

Data Discovery and Visualization

Chartio (discontinued)
7.6
Tableau Server
6.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
Chartio (discontinued)
7.4
Tableau Server
7.4
Location Analytics / Geographic Visualization
Chartio (discontinued)
7.4
Tableau Server
7.2
Predictive Analytics
Chartio (discontinued)
8.0
Tableau Server
5.0

Access Control and Security

Chartio (discontinued)
Tableau Server
7.2
Multi-User Support (named login)
Chartio (discontinued)
Tableau Server
6.9
Role-Based Security Model
Chartio (discontinued)
Tableau Server
7.4
Multiple Access Permission Levels (Create, Read, Delete)
Chartio (discontinued)
Tableau Server
7.0
Single Sign-On (SSO)
Chartio (discontinued)
Tableau Server
7.3

Mobile Capabilities

Chartio (discontinued)
Tableau Server
6.6
Responsive Design for Web Access
Chartio (discontinued)
Tableau Server
6.2
Dedicated iOS Application
Chartio (discontinued)
Tableau Server
6.9
Dedicated Android Application
Chartio (discontinued)
Tableau Server
6.8
Dashboard / Report / Visualization Interactivity on Mobile
Chartio (discontinued)
Tableau Server
6.3

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)
Tableau Server
5.6
REST API
Chartio (discontinued)
Tableau Server
5.9
Javascript API
Chartio (discontinued)
Tableau Server
6.2
iFrames
Chartio (discontinued)
Tableau Server
5.4
Java API
Chartio (discontinued)
Tableau Server
5.6
Themeable User Interface (UI)
Chartio (discontinued)
Tableau Server
6.1
Customizable Platform (Open Source)
Chartio (discontinued)
Tableau Server
4.6

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Tableau Server

  • It's good at doing what it is designed for: accessing visualizations without having to download and open a workbook in Tableau Desktop. The latter would be a very inefficient method for sharing our metrics, so I am glad that we have Tableau Server to serve this function.
  • Publishing to Tableau Server is quick and easy. Just a few clicks from Tableau Desktop and a few seconds of publishing through an average speed network, and the new visualizations are live!
  • Seeing details on who has viewed the visualization and when. This is something particularly useful to me for trying to drive adoption of some new pages, so I really appreciate the granularity provided in Tableau Server
Anonymous | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Tableau Server

  • Tableau Server has had some issue handling some of our larger data sets. Our extract refreshes fail intermittently with no obvious error that we can fix
  • Tableau Server has been hard to work with before they launched their new Rest API, which is also a little tricky to work with
Jacob Rasmussen | TrustRadius Reviewer

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Tableau Server

Tableau Server 10.0
Based on 20 answers
It simply is used all the time by more and more people.Migrating to something else would involve lots of work and lots of training.The renewal fee being fair, it simply isn't worth migrating to a different tool for now.
Mathieu Gaouette | TrustRadius Reviewer

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Tableau Server

Tableau Server 9.0
Based on 11 answers
Tableau Server is unbeatable at creating easy to use, interactive dashboards for busy executives. The software also saves time for the busy analyst that is tired of always using Excel. Tableau Server is a head and shoulders improvement over Excel.
Thomas Young | TrustRadius Reviewer

Reliability and Availability

Chartio (discontinued)

Chartio (discontinued) 8.6
Based on 4 answers
No answer on this topic is available.

Tableau Server

Tableau Server 9.0
Based on 9 answers
Our instance of Tableau Server was hosted on premises (I believe all instances are) so if there were any outages it was normally due to scheduled maintenance on our end. If the Tableau server ever went down, a quick restart solved most issues
Anonymous | TrustRadius Reviewer

Performance

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Tableau Server

Tableau Server 8.1
Based on 8 answers
While there are definitely cases where a user can do things that will make a particular worksheet or dashboard run slowly, overall the performance is extremely fast. The user experience of exploratory analysis particularly shines, there's nothing out there with the polish of Tableau.
Jonathan Drummey | TrustRadius Reviewer

Support Rating

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Tableau Server

Tableau Server 9.1
Based on 12 answers
We have consistently had highly satisfactory results every time we've reached out for help. Our contractor, used for Tableau server maintenance and dashboard development is very technically skilled. When he hits a roadblock on how to do something with Tableau, the support staff have provided timely and useful guidance. He frequently compares it to Cognos and says that while Cognos has capabilities Tableau doesn't, the bottom line value for us is a no-brainer
Henry Yennie | TrustRadius Reviewer

In-Person Training

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Tableau Server

Tableau Server 8.0
Based on 4 answers
In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.
Mashhood Syed | TrustRadius Reviewer

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Tableau Server

Tableau Server 9.0
Based on 9 answers
The Tableau website is full of videos that you can follow at your own pace. As a very small company with a Tableau install, access to these free resources was incredibly useful to allowing me to implement Tableau to its potential in a reasonable and proportionate manner.
Mel Stephenson | TrustRadius Reviewer

Implementation Rating

Chartio (discontinued)

Chartio (discontinued) 7.3
Based on 2 answers
No answer on this topic is available.

Tableau Server

Tableau Server 9.1
Based on 13 answers
Implementation was over the phone with the vendor, and did not go particularly well. Again, think this was our fault as our integration and IT oversight was poor, and we made errors. Would they have happened had a vendor been onsite? Not sure, probably not, but we probably wouldn't have paid for that either
Anonymous | TrustRadius Reviewer

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Tableau Server

We used and still are using IBM Cognos for business intelligence purposes. It is good for use as a data infrastructure and analytic framework, rather than a BI toolkit, but Tableau is replacing Cognos fast. We used D3.js for a few proofs of concept visualization and dashboarding, but those efforts stopped because of productivity and maintenance problems.
Anonymous | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Tableau Server

No score
No answers yet
No answers on this topic

Return on Investment

Chartio (discontinued)

No answers on this topic

Tableau Server

  • Tableau does take dedicated FTE to create and analyze the data. It's too complex (and powerful) a product not to have someone dedicated to developing with it.
  • There are some significant setup for the server product.
  • Once sever setup is complete, it's largely "fire and forget" until an update is necessary. The server update process is cumbersome.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
Additional Pricing Details

Tableau Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tableau Server Editions & Modules

Edition
Creator$70.001
Explorer$35.001
Viewer$12.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Chartio (discontinued)
8.0
Tableau Server
6.5

Likelihood to Renew

Chartio (discontinued)
8.0
Tableau Server
10.0

Usability

Chartio (discontinued)
7.6
Tableau Server
9.0

Reliability and Availability

Chartio (discontinued)
8.6
Tableau Server
9.0

Performance

Chartio (discontinued)
7.3
Tableau Server
8.1

Support Rating

Chartio (discontinued)
Tableau Server
9.1

In-Person Training

Chartio (discontinued)
Tableau Server
8.0

Online Training

Chartio (discontinued)
8.2
Tableau Server
9.0

Implementation Rating

Chartio (discontinued)
7.3
Tableau Server
9.1

Scalability

Chartio (discontinued)
6.8
Tableau Server

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