Chartio (discontinued) vs. Tableau Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chartio (discontinued)
Score 7.5 out of 10
N/A
Chartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.
$40
per user/per month
Tableau Server
Score 8.2 out of 10
N/A
Tableau Server allows Tableau Desktop users to publish dashboards to a central server to be shared across their organizations. The product is designed to facilitate collaboration across the organization. It can be deployed on a server in the data center, or it can be deployed on a public cloud.
$12
Per User Per Month
Pricing
Chartio (discontinued)Tableau Server
Editions & Modules
Starter
$40
per user/per month
Professional
$60
per user/per month
Organization
Contact sales team
Viewer
$12.00
Per User Per Month
Explorer
$35.00
Per User Per Month
Creator
$70.00
Per User Per Month
Offerings
Pricing Offerings
Chartio (discontinued)Tableau Server
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Chartio (discontinued)Tableau Server
Top Pros
Top Cons
Features
Chartio (discontinued)Tableau Server
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Chartio (discontinued)
6.0
18 Ratings
33% below category average
Tableau Server
9.4
94 Ratings
14% above category average
Pixel Perfect reports3.614 Ratings9.129 Ratings
Customizable dashboards7.718 Ratings9.593 Ratings
Report Formatting Templates6.714 Ratings9.580 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Chartio (discontinued)
5.7
14 Ratings
34% below category average
Tableau Server
9.0
94 Ratings
11% above category average
Drill-down analysis6.913 Ratings8.894 Ratings
Formatting capabilities6.112 Ratings8.692 Ratings
Integration with R or other statistical packages3.15 Ratings9.058 Ratings
Report sharing and collaboration6.513 Ratings9.688 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Chartio (discontinued)
3.4
17 Ratings
84% below category average
Tableau Server
8.1
90 Ratings
3% below category average
Publish to Web2.79 Ratings9.684 Ratings
Publish to PDF6.117 Ratings9.483 Ratings
Report Versioning2.05 Ratings8.569 Ratings
Report Delivery Scheduling2.712 Ratings7.876 Ratings
Delivery to Remote Servers00 Ratings5.19 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Chartio (discontinued)
7.5
15 Ratings
9% below category average
Tableau Server
8.6
89 Ratings
7% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.215 Ratings8.885 Ratings
Location Analytics / Geographic Visualization7.212 Ratings8.884 Ratings
Predictive Analytics8.03 Ratings8.063 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Chartio (discontinued)
-
Ratings
Tableau Server
7.7
94 Ratings
10% below category average
Multi-User Support (named login)00 Ratings7.792 Ratings
Role-Based Security Model00 Ratings7.789 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings7.791 Ratings
Single Sign-On (SSO)00 Ratings7.861 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Chartio (discontinued)
-
Ratings
Tableau Server
8.0
78 Ratings
0% above category average
Responsive Design for Web Access00 Ratings7.676 Ratings
Mobile Application00 Ratings7.560 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings8.367 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Chartio (discontinued)
-
Ratings
Tableau Server
7.2
45 Ratings
9% below category average
REST API00 Ratings9.039 Ratings
Javascript API00 Ratings9.136 Ratings
iFrames00 Ratings9.139 Ratings
Java API00 Ratings5.57 Ratings
Themeable User Interface (UI)00 Ratings6.19 Ratings
Customizable Platform (Open Source)00 Ratings4.67 Ratings
Best Alternatives
Chartio (discontinued)Tableau Server
Small Businesses
IBM SPSS Modeler
IBM SPSS Modeler
Score 7.8 out of 10
SAP Crystal
SAP Crystal
Score 8.9 out of 10
Medium-sized Companies
Mathematica
Mathematica
Score 8.2 out of 10
Reveal
Reveal
Score 9.9 out of 10
Enterprises
IBM SPSS Modeler
IBM SPSS Modeler
Score 7.8 out of 10
Jaspersoft Community Edition
Jaspersoft Community Edition
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Chartio (discontinued)Tableau Server
Likelihood to Recommend
8.0
(30 ratings)
7.5
(110 ratings)
Likelihood to Renew
8.0
(24 ratings)
10.0
(20 ratings)
Usability
7.6
(6 ratings)
5.3
(16 ratings)
Availability
8.6
(2 ratings)
9.0
(9 ratings)
Performance
7.3
(1 ratings)
8.1
(8 ratings)
Support Rating
-
(0 ratings)
3.2
(18 ratings)
In-Person Training
-
(0 ratings)
8.0
(4 ratings)
Online Training
8.2
(1 ratings)
9.0
(9 ratings)
Implementation Rating
7.3
(1 ratings)
9.1
(13 ratings)
Configurability
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
6.8
(2 ratings)
-
(0 ratings)
User Testimonials
Chartio (discontinued)Tableau Server
Likelihood to Recommend
Atlassian
Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review
Tableau
Tableau Server is well suited for a data warehouse build and handling big data. Tableau data aggregation, transformation, clustering capability is powerful and easy to implement. The choice of charts and visualisation tools is outstanding. Customisation and dynamic data visualisation capability is superb. The user interface takes some time getting used to.
Read full review
Pros
Atlassian
  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review
Tableau
  • It's good at doing what it is designed for: accessing visualizations without having to download and open a workbook in Tableau Desktop. The latter would be a very inefficient method for sharing our metrics, so I am glad that we have Tableau Server to serve this function.
  • Publishing to Tableau Server is quick and easy. Just a few clicks from Tableau Desktop and a few seconds of publishing through an average speed network, and the new visualizations are live!
  • Seeing details on who has viewed the visualization and when. This is something particularly useful to me for trying to drive adoption of some new pages, so I really appreciate the granularity provided in Tableau Server
Read full review
Cons
Atlassian
  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review
Tableau
  • Tableau Server has had some issue handling some of our larger data sets. Our extract refreshes fail intermittently with no obvious error that we can fix
  • Tableau Server has been hard to work with before they launched their new Rest API, which is also a little tricky to work with
Read full review
Likelihood to Renew
Atlassian
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Read full review
Tableau
It simply is used all the time by more and more people. Migrating to something else would involve lots of work and lots of training. The renewal fee being fair, it simply isn't worth migrating to a different tool for now.
Read full review
Usability
Atlassian
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Read full review
Tableau
I think the use case we described earlier about a non-technical user that was copying/pasting data into Word during emergencies is our best reason. This person had little technical ability, and the Tableau mobile solution powered by Tableau server completely resolved the issues. She has since become one of the most vocal proponents of Tableau.
Read full review
Reliability and Availability
Atlassian
No answers on this topic
Tableau
Our instance of Tableau Server was hosted on premises (I believe all instances are) so if there were any outages it was normally due to scheduled maintenance on our end. If the Tableau server ever went down, a quick restart solved most issues
Read full review
Performance
Atlassian
No answers on this topic
Tableau
While there are definitely cases where a user can do things that will make a particular worksheet or dashboard run slowly, overall the performance is extremely fast. The user experience of exploratory analysis particularly shines, there's nothing out there with the polish of Tableau.
Read full review
Support Rating
Atlassian
No answers on this topic
Tableau
I think the folks that work in support are generally pretty good at what they do (when you get them on a WebEx). But the process of reporting issues to them and waiting for a response (via email only) is a hassle. I never understood why you can't just call them up and discuss the issues with them. It would take a handful of email exchanges before they would agree to a WebEx session. That was frustrating.
Read full review
In-Person Training
Atlassian
No answers on this topic
Tableau
In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.
Read full review
Online Training
Atlassian
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Read full review
Tableau
The Tableau website is full of videos that you can follow at your own pace. As a very small company with a Tableau install, access to these free resources was incredibly useful to allowing me to implement Tableau to its potential in a reasonable and proportionate manner.
Read full review
Implementation Rating
Atlassian
No answers on this topic
Tableau
Implementation was over the phone with the vendor, and did not go particularly well. Again, think this was our fault as our integration and IT oversight was poor, and we made errors. Would they have happened had a vendor been onsite? Not sure, probably not, but we probably wouldn't have paid for that either
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Alternatives Considered
Atlassian
Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Read full review
Tableau
Today, if my shop is largely Microsoft-centric, I would be hard pressed to choose a product other than Power BI. Tableau was the visualization leader for years, but Microsoft has caught up with them in many areas, and surpassed them in some. Its ability to source, transform, and model data is superior to Tableau. Tableau still has the lead in some visualizations, but Power BI's rise is evidenced by its ever-increasing position in the leadership section of the Gartner Magic Quadrant.
Read full review
Scalability
Atlassian
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Read full review
Tableau
No answers on this topic
Return on Investment
Atlassian
No answers on this topic
Tableau
  • Tableau does take dedicated FTE to create and analyze the data. It's too complex (and powerful) a product not to have someone dedicated to developing with it.
  • There are some significant setup for the server product.
  • Once sever setup is complete, it's largely "fire and forget" until an update is necessary. The server update process is cumbersome.
Read full review
ScreenShots

Chartio (discontinued) Screenshots

Screenshot of Sample Executive DashboardScreenshot of Sample Zendesk DashboardScreenshot of Chartio's SQL Mode Chart CreatorScreenshot of SQL EditorScreenshot of Query BuilderScreenshot of Data Pipeline

Tableau Server Screenshots

Screenshot of Tableau Server interface and administration view 1.Screenshot of Tableau Server interface and administration view 2.Screenshot of Tableau Server permissions view.Screenshot of Tableau Services Manager (TSM) view 1.Screenshot of Tableau Services Manager (TSM) view 2.