What users are saying about
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Top Rated
1153 Ratings
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Top Rated
371 Ratings

Confluence

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Top Rated
1153 Ratings
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Score 8.1 out of 100

Google Workspace (formerly G Suite)

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Top Rated
371 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Confluence

I think [Atlassian] Confluence is an amazing option for larger companies however for a smaller team of less than 20 it might not be the best choice. It definitely helps our team stay connected while working remotely and we're able to stay on top of projects with ease.
Anonymous | TrustRadius Reviewer

Google Workspace (formerly G Suite)

As a solopreneur with fewer resources, Google Workspace helps me look more professional to peers and clients. It gives me lots of options and is easy to use both internally and externally. Plus, it's affordable! I also use it as a freelancer and contractor for others when they prefer to give me an account/email and let me work as part of a team. And I am also a part-time employee of another small business of about 80 employees, and we use and love it. In all instances, we all receive a lot of value and it is versatile enough to use across all kinds of organizations.
Kristi Porter | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
Google Workspace (formerly G Suite)
Task Management
Confluence
7.9
Google Workspace (formerly G Suite)
Gantt Charts
Confluence
7.9
Google Workspace (formerly G Suite)
Scheduling
Confluence
7.2
Google Workspace (formerly G Suite)
Workflow Automation
Confluence
7.9
Google Workspace (formerly G Suite)
Mobile Access
Confluence
7.2
Google Workspace (formerly G Suite)
Search
Confluence
7.8
Google Workspace (formerly G Suite)
Visual planning tools
Confluence
7.8
Google Workspace (formerly G Suite)

Communication

Confluence
8.0
Google Workspace (formerly G Suite)
Chat
Confluence
6.4
Google Workspace (formerly G Suite)
Notifications
Confluence
8.8
Google Workspace (formerly G Suite)
Discussions
Confluence
8.0
Google Workspace (formerly G Suite)
Surveys
Confluence
7.0
Google Workspace (formerly G Suite)
Internal knowledgebase
Confluence
8.9
Google Workspace (formerly G Suite)
Integrates with GoToMeeting
Confluence
6.0
Google Workspace (formerly G Suite)
Integrates with Gmail and Google Hangouts
Confluence
9.3
Google Workspace (formerly G Suite)
Integrates with Outlook
Confluence
9.6
Google Workspace (formerly G Suite)

File Sharing & Management

Confluence
8.1
Google Workspace (formerly G Suite)
Versioning
Confluence
8.7
Google Workspace (formerly G Suite)
Video files
Confluence
7.6
Google Workspace (formerly G Suite)
Audio files
Confluence
7.7
Google Workspace (formerly G Suite)
Document collaboration
Confluence
8.6
Google Workspace (formerly G Suite)
Access control
Confluence
8.7
Google Workspace (formerly G Suite)
Advanced security features
Confluence
8.2
Google Workspace (formerly G Suite)
Integrates with Google Drive
Confluence
7.8
Google Workspace (formerly G Suite)
Device sync
Confluence
7.4
Google Workspace (formerly G Suite)

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Google Workspace (formerly G Suite)

  • Integration of Google Voice with contacts
  • The entire suite of product being available, and being able to interact
  • Storage and sharing with Google Drive
  • Gmail's easy to use flexibility and extended functionality
  • VERY good and attentive support 24/7
  • Very sophisticated, and relatively easy-to-use mail administration. (To me) It seems far more straightforward than Exchange.
Dana Friedman | TrustRadius Reviewer

Cons

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Google Workspace (formerly G Suite)

  • Google Voice is an add-on feature rather than being included
  • Authorization of external applications and managing access for them could be easier
  • Meet has improved substantially over the past year, but still not quite up to feature parity with Zoom and others.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Google Workspace (formerly G Suite)

Google Workspace (formerly G Suite) 10.0
Based on 3 answers
There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
Anonymous | TrustRadius Reviewer

Usability

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Google Workspace (formerly G Suite)

Google Workspace (formerly G Suite) 9.0
Based on 4 answers
On the user end, it's great, probably some of the most user friendly products out there. On the admin side, it can get a little more arcane, but it's still better than a lot of other services. At worst I wrangle some CSVs to perform mass changes, but it's a far cry from the days of Powershell scripts or purely manual entry.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Google Workspace (formerly G Suite)

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.8
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Google Workspace (formerly G Suite)

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 8.3
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Google Workspace (formerly G Suite)

Google Workspace (formerly G Suite) 8.5
Based on 15 answers
My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
Anonymous | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Google Workspace (formerly G Suite)

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Jeff Tillett | TrustRadius Reviewer

Google Workspace (formerly G Suite)

Office365 did not exist when we moved to Google. At this point they are quite similar in capabilities.0365 has slightly more granular administration and compliance features and slightly lower barrier to entry for existing orgs that are already heavy users of Microsoft products. I think it is likely to be a better fit for larger organizations.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Google Workspace (formerly G Suite)

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Anonymous | TrustRadius Reviewer

Google Workspace (formerly G Suite)

  • Scheduling meetings using Meet means the process is super simple and saves us time compared to creating a meeting via other services like Zoom.
  • Being able to share and collaborate on live docs, sheets and presentations means [we] can work together in real-time and no longer have to lean on sending static file attachments to each other.
  • Utilizing Groups to control permissions means we don't have to tediously give or revoke access to the shared drives when onboarding or offboarding - removing the person from the group takes care of all of that, saving time and giving us peace of mind.
  • Rich attribute data we can add to user accounts means we can use third-party apps to build org charts with all the relevant info we need to see, this means we don't have to manually maintain an org chart.
Anonymous | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Google Workspace (formerly G Suite)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Workspace (formerly G Suite) Editions & Modules

Edition
Business Starter$61
Business Standard$121
Business Plus$181
EnterpriseContact sales team
  1. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.4
Google Workspace (formerly G Suite)
9.2

Likelihood to Renew

Confluence
9.5
Google Workspace (formerly G Suite)
10.0

Usability

Confluence
8.5
Google Workspace (formerly G Suite)
9.0

Reliability and Availability

Confluence
9.0
Google Workspace (formerly G Suite)

Performance

Confluence
8.8
Google Workspace (formerly G Suite)

Support Rating

Confluence
8.3
Google Workspace (formerly G Suite)
8.5

Implementation Rating

Confluence
8.0
Google Workspace (formerly G Suite)

Scalability

Confluence
8.0
Google Workspace (formerly G Suite)

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