What users are saying about
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Top Rated
1617 Ratings
15 Ratings

Confluence

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Top Rated
1617 Ratings
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Score 8.2 out of 100
15 Ratings
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Score 7.5 out of 100

Feature Set Ratings

  • Infinity ranks higher in 1 feature set: Project Management

Project Management

7.5

Confluence

75%
9.0

Infinity

90%
Atlassian Confluence ranks higher in 5/9 features

Task Management

7.6
76%
82 Ratings
10.0
100%
1 Rating

Gantt Charts

7.9
79%
12 Ratings
N/A
0 Ratings

Scheduling

7.2
72%
21 Ratings
N/A
0 Ratings

Workflow Automation

8.0
80%
54 Ratings
N/A
0 Ratings

Mobile Access

6.9
69%
80 Ratings
8.0
80%
1 Rating

Search

7.8
78%
102 Ratings
N/A
0 Ratings

Visual planning tools

7.4
74%
81 Ratings
N/A
0 Ratings

Team Collaboration

N/A
0 Ratings
10.0
100%
1 Rating

Document Management

N/A
0 Ratings
8.0
80%
1 Rating

Communication

8.0

Confluence

80%

Infinity

Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features

Chat

6.4
64%
15 Ratings
N/A
0 Ratings

Notifications

8.6
86%
102 Ratings
N/A
0 Ratings

Discussions

7.9
79%
96 Ratings
N/A
0 Ratings

Surveys

7.0
70%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

9.3
93%
96 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

6.0
60%
3 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
N/A
0 Ratings

Integrates with Outlook

9.6
96%
10 Ratings
N/A
0 Ratings

File Sharing & Management

8.3

Confluence

83%

Infinity

Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features

Versioning

8.6
86%
88 Ratings
N/A
0 Ratings

Video files

7.7
77%
65 Ratings
N/A
0 Ratings

Audio files

8.0
80%
59 Ratings
N/A
0 Ratings

Document collaboration

8.5
85%
99 Ratings
N/A
0 Ratings

Access control

8.8
88%
97 Ratings
N/A
0 Ratings

Advanced security features

8.5
85%
73 Ratings
N/A
0 Ratings

Integrates with Google Drive

7.9
79%
46 Ratings
N/A
0 Ratings

Device sync

8.0
80%
45 Ratings
N/A
0 Ratings

Attribute Ratings

  • Infinity is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.3

Confluence

83%
121 Ratings
10.0

Infinity

100%
1 Rating

Likelihood to Renew

9.7

Confluence

97%
19 Ratings

Infinity

N/A
0 Ratings

Usability

8.3

Confluence

83%
12 Ratings

Infinity

N/A
0 Ratings

Availability

9.0

Confluence

90%
5 Ratings

Infinity

N/A
0 Ratings

Performance

8.0

Confluence

80%
9 Ratings

Infinity

N/A
0 Ratings

Support Rating

6.5

Confluence

65%
45 Ratings
10.0

Infinity

100%
2 Ratings

Implementation Rating

8.4

Confluence

84%
6 Ratings

Infinity

N/A
0 Ratings

Product Scalability

8.0

Confluence

80%
2 Ratings

Infinity

N/A
0 Ratings

Likelihood to Recommend

Confluence

Integrations Users can integrate applications into Confluence either through templates created by other applications or through other Atlassian products. Users also tend to integrate their Jira software with Confluence for streamlined project management. Integrating applications with Confluence can help users centralize and simplify project planning. [Enterprise-Grade] SecurityUse the popular Atlassian tool and feel comfortable uploading your files and personal information to the public. Confluence features [enterprise-grade] security across entire organizations.
Hari kapse | TrustRadius Reviewer

Infinity

If you require a project management system that's just extremely straightforward and doesn't give you the option for much customization (because you don't need it), then Infinity may not be for you. However, if you're looking for a project management system that can also double as a database or allow you to create standard operating procedures within, in other words, a versatile piece of software, you'll enjoy using Infinity.
Anonymous | TrustRadius Reviewer

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Infinity

  • Beautiful UI.
  • Really customizable to your needs.
Anonymous | TrustRadius Reviewer

Cons

Confluence

  • Some of the components can be a little clunky to use and configure on pages.
  • I've run into a few issues where edited pages refuse to publish and work is either lost or time wasted copying and pasting to a new document that will publish.
Anonymous | TrustRadius Reviewer

Infinity

  • No webhook support (yet).
  • No formula functions (yet).
Anonymous | TrustRadius Reviewer

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
  3. none
Additional Pricing Details

Infinity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Infinity Editions & Modules

Additional Pricing Details

Likelihood to Renew

Confluence

Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Infinity

No score
No answers yet
No answers on this topic

Usability

Confluence

Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Infinity

No score
No answers yet
No answers on this topic

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Infinity

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Infinity

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 6.5
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Infinity

Infinity 10.0
Based on 2 answers
Among the best I've ever seen for any app, I've used. The support is kind, friendly, and prompt. Not that I've needed too much support in the past, I know that if I need it, I'll be taken care of.
Anonymous | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Bill Kratzer | TrustRadius Reviewer

Infinity

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Benoît Desroches | TrustRadius Reviewer

Infinity

These can compare, but they also kind of don't. If you need a simple kanban project management tool, then you'll be just fine sticking with Trello. However, if you want a customizable and beautiful project management system, then Infinity would likely serve your needs.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Infinity

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Brandon Patton | TrustRadius Reviewer

Infinity

  • Saves time.
  • Because of customization, it allows me to create different workflows depending on the project.
Anonymous | TrustRadius Reviewer

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