Atlassian Confluence vs. Lucid Visual Collaboration Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.1 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$10
per month
Lucid Visual Collaboration Suite
Score 8.5 out of 10
N/A
The Lucid Visual Collaboration Suite empowers teams to ideate, plan, design, build, and launch game-changing solutions from a shared infinite canvas.
$1
per month
Pricing
Atlassian ConfluenceLucid Visual Collaboration Suite
Editions & Modules
Free
$0
Free for 10 Users
Standard
$5
Per User Per Month
Premium
$10
Per User Per Month
Server
$10
10 Users - Perpetual License
Server
$2,700
25 Users - Perpetual License
Server
$5,300
50 Users - Perpetual License
Server
10,200.00
100 Users - Perpetual License
Data Center
15,000.00
500 Users - Annually
Server
19,800.00
250 Users - Perpetual License
Server
30,000.00
500 Users - Perpetual License
Data Center
30,000.00
1,000 Users - Annually
Server
45,000.00
2,000 Users - Perpetual License
Data Center
52,000.00
2,000 Users - Annually
Data Center
79,200.00
3,000 Users - Annually
Server
90,000.00
10,000 Users - Perpetual License
Data Center
105,600.00
4,000 Users - Annually
Data Center
132,000.00
5,000 Users - Annually
Data Center
143,000.00
10,000 Users - Annually
Server
150,000.00
10,001+ Users - Perpetual License
Data Center
154,000.00
15,000 Users - Annually
Data Center
165,000.00
20,000 Users - Annually
Data Center
176,000.00
25,000 Users - Annually
Data Center
187,000.00
30,000 Users - Annually
Data Center
198,000.00
35,000 Users - Annually
Data Center
209,000.00
40,000 Users - Annually
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
Free
$0
Individual
$7.95
per month, per user
Team
$9.00
per month, 3 user minimum
Enterprise
.
per year
Offerings
Pricing Offerings
ConfluenceLucid Visual Collaboration Suite
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Atlassian ConfluenceLucid Visual Collaboration Suite
Considered Both Products
Confluence
Chose Atlassian Confluence
One of the original intended uses for Atlassian Confluence was for creating rich charts and workflow diagramming and project mapping (with the intent to transfer to JIRA). Unfortunately most of the intended output was reliant on 3rd party plugins or add-ons. Additionally, …
Chose Atlassian Confluence
The 3 products above are enterprise grade, heavy footprint, high learning curve tools. All three meet the needs of a larger shop, and support on-premise installs, but are not well-suited to support a smaller footprint organization. All 3 have higher cost to entry, from a …
Lucid Visual Collaboration Suite
Chose Lucid Visual Collaboration Suite
Lucidspark's infinite canvas is proving incredibly useful for strategic planning and other long-lived activities where being able to navigate the history of complex pictures is valuable. I have found Google Slides and PowerPoint to be underpowered when it comes to …
Chose Lucid Visual Collaboration Suite
Lucidchart stands out among diagramming tools due to its intuitive interface, extensive template library, and robust real-time collaboration features. While other tools like Microsoft Visio, draw.io, Creately, and Gliffy offer powerful features, Lucidchart's cloud-based …
Chose Lucid Visual Collaboration Suite
In my opinion, I would say that Lucidchart provides a better experience and is easy to navigate than the product listed above. Lucidchart makes moving objects around easier and templates are easier to use in Lucidchart. The only thing I would say iObey does better is their Jira
Chose Lucid Visual Collaboration Suite
Lucidchart feels like a premium product with more rich feature set and better UI
Chose Lucid Visual Collaboration Suite
Superior.
Chose Lucid Visual Collaboration Suite
Lucidchart has more features and is a bit easier to use.
Chose Lucid Visual Collaboration Suite
I wasn't engaged in decision making process of choosing diagramming tool. However from what I know main reasons were:
  • eays to access and use
  • fully cross-platform web-based solution
Chose Lucid Visual Collaboration Suite
A very big difference for me was how you store your document: Lucidchart stores it with your account, while in the draw.io you have to store the file on your own. Also, there is a difference in how you work with icons and shapes: I had to resize them very often to align with …
Chose Lucid Visual Collaboration Suite
Used draw.io but not anywhere close to the feature set that Lucidchart has to offer.
Chose Lucid Visual Collaboration Suite
I have previously [used] some other chart tools, but what makes Lucidchart the proffered one is the simplicity and the efficiency of using it. The existing templates were really helpful, first of all because I understood better what type of diagram suits better our needs, and …
Chose Lucid Visual Collaboration Suite
I have used AgileCraft in the past.
Chose Lucid Visual Collaboration Suite
They are very similar products, and the features offered by both applications are very similar as well. The only difference I can really think of between the two is the list of pre-built icons that come with the product. Lucidchart has far more built-in icons than draw.io and …
Chose Lucid Visual Collaboration Suite
draw.io was a very good diagramming software but it falls short in a few areas: templating and collaboration. Lucidchart excels at both of those areas. This allows our power users and even novice users to jump in and get diagramming with little to no setup required. We find …
Chose Lucid Visual Collaboration Suite
I feel Lucidchart is more intuitive. I also feel like when I have tried using Visio in the past it felt less versatile, but I could be wrong. Lucidchart is also what I have always used and Visio doesnt add enough value for me to learn a new program.
Chose Lucid Visual Collaboration Suite
Equal or better. There's a learning curve, but overall it's rather intuitive. I felt confident in building out customer journey maps on Lucidchart after only a few hours of tinkering. Easy to use in other applications. Love the collaboration with Slack and Jira. Ease of …
Chose Lucid Visual Collaboration Suite
I previously used Google Drawings for diagramming and realize it does not provide the breadth of options in Lucidchart. With the latter, I easily created a swim-lane diagram with the preset BPMN 2.0 notation (without the need to learn the notation itself all that much) and a …
Chose Lucid Visual Collaboration Suite
draw.io has most of the base features that Lucidchart has. However, where it is lacking is in the collaboration space. I cannot share documents with people, and allow them to edit or comment on a living document. That makes keeping multiple versions of files very tedious and …
Chose Lucid Visual Collaboration Suite
I wasn't part of the selection process.
Chose Lucid Visual Collaboration Suite
Lucidchart is designed to do one thing in my opinion, design charts of connected shapes. Other apps can do the same but are often tied to a desktop app and bloated with other illustration features I do not need. I like that is Lucidchart is limited in features to those specific …
Chose Lucid Visual Collaboration Suite
None, Lucidchrt was already in place when I arrived.
Top Pros
Top Cons
Features
Atlassian ConfluenceLucid Visual Collaboration Suite
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.2
109 Ratings
9% below category average
Lucid Visual Collaboration Suite
-
Ratings
Task Management7.187 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings
Workflow Automation7.058 Ratings00 Ratings
Mobile Access6.882 Ratings00 Ratings
Search6.9107 Ratings00 Ratings
Visual planning tools7.586 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
109 Ratings
1% below category average
Lucid Visual Collaboration Suite
-
Ratings
Chat6.415 Ratings00 Ratings
Notifications8.2107 Ratings00 Ratings
Discussions8.0101 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings
Internal knowledgebase8.5101 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.9
109 Ratings
3% below category average
Lucid Visual Collaboration Suite
-
Ratings
Versioning8.092 Ratings00 Ratings
Video files7.869 Ratings00 Ratings
Audio files7.763 Ratings00 Ratings
Document collaboration9.0104 Ratings00 Ratings
Access control8.7102 Ratings00 Ratings
Advanced security features8.178 Ratings00 Ratings
Integrates with Google Drive7.248 Ratings00 Ratings
Device sync6.848 Ratings00 Ratings
Best Alternatives
Atlassian ConfluenceLucid Visual Collaboration Suite
Small Businesses
Stackby
Stackby
Score 9.8 out of 10

No answers on this topic

Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Mural
Mural
Score 7.7 out of 10
Enterprises
HCL Connections
HCL Connections
Score 8.7 out of 10
Miro
Miro
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian ConfluenceLucid Visual Collaboration Suite
Likelihood to Recommend
8.0
(126 ratings)
8.9
(1103 ratings)
Likelihood to Renew
9.9
(19 ratings)
9.0
(3 ratings)
Usability
8.1
(12 ratings)
8.9
(1072 ratings)
Availability
9.0
(3 ratings)
-
(0 ratings)
Performance
8.0
(5 ratings)
-
(0 ratings)
Support Rating
5.4
(25 ratings)
8.7
(870 ratings)
Implementation Rating
8.8
(4 ratings)
-
(0 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(4 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluenceLucid Visual Collaboration Suite
Likelihood to Recommend
Atlassian
It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
Read full review
Lucid Software
We have deployed chatbots across our markets and within these markets we have speficic POCs. With the collaborative features of Lucid Chart, teams can go together on 1 platform and instantaneously mind-map flows for chatbots. Another example is through Lucidchart our T&Q was able to effectively conduct process trainings. Agents are able to effectively appreciate learning through visuals and not through lengthy documents.
Read full review
Pros
Atlassian
  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Read full review
Lucid Software
  • Large number of predefined charts, diagrams, flows
  • A great repository of various symbols and objects
  • The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time.
  • Easy way of duplicating shapes.
  • While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps.
Read full review
Cons
Atlassian
  • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
  • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
  • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
Read full review
Lucid Software
  • I have used the templates before and those are nice! I would like to see more
  • The ONLY complaint I can come up with is that there has been several times that my screen will lock up and i have to fully refresh it, even when it is a fairly fresh load.
Read full review
Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
Lucid Software
No answers on this topic
Usability
Atlassian
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Read full review
Lucid Software
The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.
Read full review
Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
Read full review
Lucid Software
No answers on this topic
Performance
Atlassian
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Read full review
Lucid Software
No answers on this topic
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Read full review
Lucid Software
I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement
Read full review
Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Read full review
Lucid Software
No answers on this topic
Alternatives Considered
Atlassian
We used to use Google Drive to store all of our documentation, but it is disconnected from our every day working environment and it was easy to lose documents and become disorganized within the broad drive environment. [Atlassian] Confluence has kept us more organized and its tight coupling with Jira has made documents more accessible and more likely to be kept up to date.
Read full review
Lucid Software
Lucidchart is well beyond Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
Read full review
Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
Lucid Software
No answers on this topic
Return on Investment
Atlassian
  • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
  • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
  • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Read full review
Lucid Software
  • It sure has. It has saved me a lot of time. Think of all the time I could have wasted trying to learn a program that does the same thing, whereas Lucidchart just does it with ease, learn as you go, and be a boss at it.
  • Lucidchart has increased productivity. My diagrams have helped co-workers find connectivity and helped them troubleshoot devices. This has saved time and increased productivity.
Read full review
ScreenShots

Lucid Visual Collaboration Suite Screenshots

Screenshot of Helps teams to clarify complexity, align their insights.Screenshot of Information can be imported, exported, and shared whenever and wherever it is needed.Screenshot of Lucidchart offers secure intelligent diagramming that is built for teams.