What users are saying about
1079 Ratings
67 Ratings
1079 Ratings
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Score 8 out of 100
67 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Confluence

Atlassian Confluence is extremely well suited for capturing knowledge and sharing it with your organization. Whether that takes the form of blog posts, technical documentation, or project status reports, Confluence can handle it all. Anytime that written documentation with detail would be valuable to your organization, Atlassian Confluence is THE tool to use.The only time I'd say that it is less suited for use is as a substitute for a face-to-face conversation. Sometimes people will use Atlassian Confluence as a communications vehicle when an in-person dialog would be much more expedient. Of course, you could always capture the output of that conversation as a Confluence page!
Anonymous | TrustRadius Reviewer

Mavenlink

Before Mavenlink, our organization used several disconnected softwares to manage time, budgets, tasks, etc. We wasted so much time trying to find and connect time entries to project budgets and were constantly going over budgets but not knowing early enough to keep it from happening. Mavenlink has made our organization more efficient and has helped us deliver projects on time and within budget.
Rachel Stantliff | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.9
Mavenlink
7.2
Task Management
Confluence
8.7
Mavenlink
8.2
Gantt Charts
Confluence
7.9
Mavenlink
7.5
Scheduling
Confluence
7.2
Mavenlink
8.0
Workflow Automation
Confluence
7.7
Mavenlink
8.2
Mobile Access
Confluence
8.0
Mavenlink
4.7
Search
Confluence
7.9
Mavenlink
Visual planning tools
Confluence
7.9
Mavenlink
Resource Management
Confluence
Mavenlink
7.9
Team Collaboration
Confluence
Mavenlink
7.7
Document Management
Confluence
Mavenlink
6.0
Email integration
Confluence
Mavenlink
6.9
Timesheet Tracking
Confluence
Mavenlink
7.7
Change request and Case Management
Confluence
Mavenlink
5.2
Budget and Expense Management
Confluence
Mavenlink
8.3

Communication

Confluence
8.0
Mavenlink
Chat
Confluence
6.4
Mavenlink
Notifications
Confluence
8.8
Mavenlink
Discussions
Confluence
8.2
Mavenlink
Surveys
Confluence
7.0
Mavenlink
Internal knowledgebase
Confluence
8.8
Mavenlink
Integrates with GoToMeeting
Confluence
6.0
Mavenlink
Integrates with Gmail and Google Hangouts
Confluence
9.3
Mavenlink
Integrates with Outlook
Confluence
9.6
Mavenlink

File Sharing & Management

Confluence
8.4
Mavenlink
Versioning
Confluence
8.6
Mavenlink
Video files
Confluence
8.0
Mavenlink
Audio files
Confluence
8.2
Mavenlink
Document collaboration
Confluence
8.8
Mavenlink
Access control
Confluence
9.0
Mavenlink
Advanced security features
Confluence
8.8
Mavenlink
Integrates with Google Drive
Confluence
8.0
Mavenlink
Device sync
Confluence
8.0
Mavenlink

Professional Services Automation

Confluence
Mavenlink
6.9
Quotes/estimates
Confluence
Mavenlink
7.3
Invoicing
Confluence
Mavenlink
6.8
Project & financial reporting
Confluence
Mavenlink
7.6
Integration with accounting software
Confluence
Mavenlink
6.1

Pros

Confluence

  • Confluence provides the ability to any employee to create content as they see fit, democratizing the content creation process
  • The parent and child relationships between pages makes organizing your content much easier.
  • If you're also using Jira as your task management software, the native integration allows you to work in both systems and share content and data between the two, seamlessly.
Anonymous | TrustRadius Reviewer

Mavenlink

  • It allows a lot of customization in regards for projects if you want them to be extremely detailed on tasks
  • Master planning feature gives a great overall view for me planning my projects out
  • The design looks better than Salesforce, color coding certain projects indicating for their statuses
Anonymous | TrustRadius Reviewer

Cons

Confluence

  • Search. The search functionality of Confluence is not that great. When typing a search there are often dozens or hundreds of irrelevant pages and you can't see enough in the search results to know which page you are looking for so it can sometimes be hard to find information you are looking for.
  • Over-notification. If you subscribe to an active group, you will get a notification every time something changes. This means that if someone is actively updating during a meeting (taking minutes), you could receive several notification for the same set of changes.
Chris Snelling, CFA | TrustRadius Reviewer

Mavenlink

  • Where to begin. The email notifications are next to impossible to get right. Your team will be bombarded with notifications that carry no real weight.
  • The cost is just too high. Compared to other PM software, this one is in the tens of thousands of dollars for a company to utilize for such a dated piece of software.
  • There are so many layers to this tool that it is difficult to decipher permissions for users.
  • You can't add photos in comments! Seriously it's 2019 and they can't implement a simple field that allows for images to be pasted right in with the comments. Everything has to be an attachment, which is cumbersome and slows progress.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 10.0
Based on 15 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Mavenlink

Mavenlink 8.8
Based on 4 answers
Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
Eric Adams | TrustRadius Reviewer

Usability

Confluence

Confluence 8.6
Based on 9 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Mavenlink

Mavenlink 9.0
Based on 6 answers
Only the app is bad; everything else is fantastic. It has a logical user flow and I barely needed any guidance on how to use it when I first started. As with most softwares there are unseen capabilities I've needed to be shown in order to use, but for my day-to-day tasks I could have figured it out without any training
Joe Mills | TrustRadius Reviewer

Reliability and Availability

Confluence

Confluence 10.0
Based on 4 answers
It is always on, always ready. It is very adaptable and reliable.
Anonymous | TrustRadius Reviewer

Mavenlink

Mavenlink 9.1
Based on 1 answer
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
Micquella Anthony | TrustRadius Reviewer

Performance

Confluence

Confluence 9.8
Based on 8 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Mavenlink

Mavenlink 7.7
Based on 2 answers
Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.
Steve Goldsmith | TrustRadius Reviewer

Support Rating

Confluence

Confluence 8.5
Based on 41 answers
I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.
Brian Scholer | TrustRadius Reviewer

Mavenlink

Mavenlink 10.0
Based on 7 answers
Mavenlink support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Mavenlink build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.
Rachel Stantliff | TrustRadius Reviewer

In-Person Training

Confluence

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 9.1
Based on 1 answer
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
Micquella Anthony | TrustRadius Reviewer

Online Training

Confluence

No score
No answers yet
No answers on this topic

Mavenlink

Mavenlink 8.2
Based on 1 answer
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
Micquella Anthony | TrustRadius Reviewer

Implementation Rating

Confluence

Confluence 9.0
Based on 3 answers
Great process overall
Anonymous | TrustRadius Reviewer

Mavenlink

Mavenlink 5.6
Based on 4 answers
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
Micquella Anthony | TrustRadius Reviewer

Alternatives Considered

Confluence

Atlassian Confluence is a great choice for our company when compared to the 2 other knowledge base software services we have previously used. The software is more robust and has more plug-in services, such as Jira. This has been tremendously useful for us to gain visibility into project planning vs. actual hours logged. The other software platforms did not have this functionality.
Alexandria Alvarez Gerbasi | TrustRadius Reviewer

Mavenlink

We have evaluated about 15 different project management platforms and narrowed down our list to only five (Celoxis, Sciforma, Podio, Mavenlink, and Teamwork). Other solutions we evaluated were not able either to meet our vendor security requirements or were not flexible in pricing (or had costly integrations and add-ons that we needed but they were not included). Other reasons were lack of 24/7 and multilingual support, only one user interface language (English, but we needed French, German, and more), absence of a dedicated account manager from a vendor, and overall user experience.
Anonymous | TrustRadius Reviewer

Scalability

Confluence

Confluence 10.0
Based on 1 answer
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Mavenlink

Mavenlink 8.2
Based on 1 answer
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
Micquella Anthony | TrustRadius Reviewer

Return on Investment

Confluence

  • Overall, I think the impact of Confluence has been positive. As a remote team, it simplifies process and communication for us.
  • Confluence streamlines group work and tasks to make it clear who is doing what they should be doing
  • Some of my employees do complain that confluence is hard to use and that they can't navigate around very well.
Holly Wallace Nielsen | TrustRadius Reviewer

Mavenlink

  • If we are talking about time saved from a administrative and setup standpoint we probably save at least around thousand dollars a week since this tool is so easy to set up!
  • They have an extensive training center to explain how to use the tool and a live chat feature so employees aren't reaching out to me with questions! That saves me a lot of time and money to work on more valuable tasks for the company.
Kate Battle | TrustRadius Reviewer

Screenshots

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Mavenlink

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$199 / hour*

* Training starts at $199. Additional client success programs are available.

Mavenlink Editions & Modules

Edition
Teams$191
PremierContact sales team
Professional$393
EnterpriseContact sales team
  1. per month
  2. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.5
Mavenlink
6.5

Likelihood to Renew

Confluence
10.0
Mavenlink
8.8

Usability

Confluence
8.6
Mavenlink
9.0

Reliability and Availability

Confluence
10.0
Mavenlink
9.1

Performance

Confluence
9.8
Mavenlink
7.7

Support Rating

Confluence
8.5
Mavenlink
10.0

In-Person Training

Confluence
Mavenlink
9.1

Online Training

Confluence
Mavenlink
8.2

Implementation Rating

Confluence
9.0
Mavenlink
5.6

Scalability

Confluence
10.0
Mavenlink
8.2

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