Confluence vs Mavenlink | TrustRadius

What users are saying about

Score 8 out of 10

Based on 1079 reviews and ratings

Score 7.2 out of 10

Based on 67 reviews and ratings

Feature Rating Comparison

Confluence

Mavenlink

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Resource Management

Team Collaboration

Document Management

Email integration

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Confluence

Mavenlink

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Confluence

Mavenlink

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Confluence

Mavenlink

Quotes/estimates

Invoicing

Project & financial reporting

Integration with accounting software

Pros

Confluence provides the ability to any employee to create content as they see fit, democratizing the content creation process
The parent and child relationships between pages makes organizing your content much easier.
If you're also using Jira as your task management software, the native integration allows you to work in both systems and share content and data between the two, seamlessly.

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Verified User

Manager in Information Technology

Information Services Company, 51-200 employees

View all 85 answers on this topic

It allows a lot of customization in regards for projects if you want them to be extremely detailed on tasks
Master planning feature gives a great overall view for me planning my projects out
The design looks better than Salesforce, color coding certain projects indicating for their statuses

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Verified User

Employee in Customer Service

Internet Company, 51-200 employees

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Cons

Search. The search functionality of Confluence is not that great. When typing a search there are often dozens or hundreds of irrelevant pages and you can't see enough in the search results to know which page you are looking for so it can sometimes be hard to find information you are looking for.
Over-notification. If you subscribe to an active group, you will get a notification every time something changes. This means that if someone is actively updating during a meeting (taking minutes), you could receive several notification for the same set of changes.

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Chris Snelling, CFA

Investments and Treasury Manager

TASC (Total Administrative Services Corporation)Financial Services, 1001-5000 employees

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Where to begin. The email notifications are next to impossible to get right. Your team will be bombarded with notifications that carry no real weight.
The cost is just too high. Compared to other PM software, this one is in the tens of thousands of dollars for a company to utilize for such a dated piece of software.
There are so many layers to this tool that it is difficult to decipher permissions for users.
You can't add photos in comments! Seriously it's 2019 and they can't implement a simple field that allows for images to be pasted right in with the comments. Everything has to be an attachment, which is cumbersome and slows progress.

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Verified User

Employee in Corporate

Computer Software Company, 11-50 employees

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Likelihood to Renew

Confluence 10.0

Based on 15 answers

I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.

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Charles Thomasset, MBA

Director, Project/Process Management

Lehigh UniversityHigher Education, 1001-5000 employees

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Mavenlink 8.8

Based on 4 answers

Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use

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IT Systems Manager

Holly HuntMusic, 201-500 employees

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Usability

Confluence 8.6

Based on 9 answers

Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

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Verified User

Analyst in Information Technology

Computer Software Company, 10,001+ employees

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Mavenlink 9.0

Based on 6 answers

Only the app is bad; everything else is fantastic. It has a logical user flow and I barely needed any guidance on how to use it when I first started. As with most softwares there are unseen capabilities I've needed to be shown in order to use, but for my day-to-day tasks I could have figured it out without any training

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Business Development Manager

Element ThreeMarketing and Advertising, 51-200 employees

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Reliability and Availability

Confluence 10.0

Based on 4 answers

It is always on, always ready. It is very adaptable and reliable.

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Verified User

Consultant in Marketing

Insurance Company, 51-200 employees

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Mavenlink 9.1

Based on 1 answer

Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.

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Micquella Anthony

Senior Web Project Manager

VelirInformation Technology and Services, 51-200 employees

View all 1 answers on this topic

Performance

Confluence 9.8

Based on 8 answers

Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.

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Senior Firmware Engineer

Spirent CommunicationsTelecommunications, 1001-5000 employees

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Mavenlink 7.7

Based on 2 answers

Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.

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Steve Goldsmith

VP Marketing

SanovasHospital & Health Care, 11-50 employees

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Support Rating

Confluence 8.5

Based on 41 answers

I have not had a lot of support experiences with Atlassian, but of the few I have, I wasn't very satisfied with the results. I found that multiple people would respond to the issue at various stages, requiring re-communication (even though the support system stores everything and shows it to both them and you). Often responses came at odd hours, resulting in 24+ hour turnaround on basic responses, even if you respond right away. Support often asks you to do things which require downtime, and don't seem sympathetic if your organization requires that downtime to be done off-hours. This makes it difficult to resolve issues in a timely manner, if at all.I must note that I have not opened a support incident with them in close to 2 years, and it's my understanding from colleagues that there has been much improvement. My comments and ratings reflect my older experiences.

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Systems Engineer

Cold Spring Harbor LaboratoryResearch, 501-1000 employees

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Mavenlink 10.0

Based on 7 answers

Mavenlink support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Mavenlink build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.

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Rachel Stantliff

Director of Operations

Proclaim InteractiveMarketing and Advertising, 11-50 employees

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In-Person Training

No score

No answers yet

No answers on this topic

Mavenlink 9.1

Based on 1 answer

We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.

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Micquella Anthony

Senior Web Project Manager

VelirInformation Technology and Services, 51-200 employees

View all 1 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

Mavenlink 8.2

Based on 1 answer

The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.

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Micquella Anthony

Senior Web Project Manager

VelirInformation Technology and Services, 51-200 employees

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Implementation Rating

Confluence 9.0

Based on 3 answers

Great process overall

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Verified User

Consultant in Marketing

Insurance Company, 51-200 employees

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Mavenlink 5.6

Based on 4 answers

Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best

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Micquella Anthony

Senior Web Project Manager

VelirInformation Technology and Services, 51-200 employees

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Alternatives Considered

Atlassian Confluence is a great choice for our company when compared to the 2 other knowledge base software services we have previously used. The software is more robust and has more plug-in services, such as Jira. This has been tremendously useful for us to gain visibility into project planning vs. actual hours logged. The other software platforms did not have this functionality.

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Alexandria Alvarez Gerbasi

Chief Administrative Officer

OVS Group LLCOil & Energy, 51-200 employees

View all 85 answers on this topic

We have evaluated about 15 different project management platforms and narrowed down our list to only five (Celoxis, Sciforma, Podio, Mavenlink, and Teamwork). Other solutions we evaluated were not able either to meet our vendor security requirements or were not flexible in pricing (or had costly integrations and add-ons that we needed but they were not included). Other reasons were lack of 24/7 and multilingual support, only one user interface language (English, but we needed French, German, and more), absence of a dedicated account manager from a vendor, and overall user experience.

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Verified User

Project Manager in Professional Services

Information Technology and Services Company, 501-1000 employees

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Scalability

Confluence 10.0

Based on 1 answer

This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

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Verified User

Consultant in Marketing

Insurance Company, 51-200 employees

View all 1 answers on this topic

Mavenlink 8.2

Based on 1 answer

It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.

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Micquella Anthony

Senior Web Project Manager

VelirInformation Technology and Services, 51-200 employees

View all 1 answers on this topic

Return on Investment

Overall, I think the impact of Confluence has been positive. As a remote team, it simplifies process and communication for us.
Confluence streamlines group work and tasks to make it clear who is doing what they should be doing
Some of my employees do complain that confluence is hard to use and that they can't navigate around very well.

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Holly Wallace Nielsen

Sales Manager

Incorporate MassageHealth, Wellness and Fitness, 51-200 employees

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If we are talking about time saved from a administrative and setup standpoint we probably save at least around thousand dollars a week since this tool is so easy to set up!
They have an extensive training center to explain how to use the tool and a live chat feature so employees aren't reaching out to me with questions! That saves me a lot of time and money to work on more valuable tasks for the company.

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Manager

Collective InsightsManagement Consulting, 11-50 employees

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Screenshots

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See All (4) Mavenlink Screenshots

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Confluence Editions & Modules

On-premise Edition

Server	10.00¹
Server	2700.00²
Server	5300.00³
Server	10,200.00⁴
Server	19,800.00⁵
Server	30,000.00⁶
Server	45,000.00⁷
Server	90,000.00⁸
Server	150,000.00⁹
Data Center	15,000.00¹⁰
Data Center	30,000.00¹¹
Data Center	52,000.00¹²
Data Center	79,200.00¹³
Data Center	105,600.00¹⁴
Data Center	132,000.00¹⁵
Data Center	143,000.00¹⁶
Data Center	154,000.00¹⁷
Data Center	165,000.00¹⁸
Data Center	176,000.00¹⁹
Data Center	187,000.00²⁰
Data Center	198,000.00²¹
Data Center	209,000.00²²
Data Center	220,000.00²³

10 Users - Perpetual License
25 Users - Perpetual License
50 Users - Perpetual License
100 Users - Perpetual License
250 Users - Perpetual License
500 Users - Perpetual License
2,000 Users - Perpetual License
10,000 Users - Perpetual License
10,001+ Users - Perpetual License
500 Users - Annually
1,000 Users - Annually
2,000 Users - Annually
3,000 Users - Annually
4,000 Users - Annually
5,000 Users - Annually
10,000 Users - Annually
15,000 Users - Annually
20,000 Users - Annually
25,000 Users - Annually
30,000 Users - Annually
35,000 Users - Annually
40,000 Users - Annually
40,001+ Users - Annually

SaaS Edition

Free	0.00¹
Standard	5.00²
Premium	10.00²
Enterprise	Contact Sales

Free for 10 Users
Per User Per Month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$199 / hour*

* Training starts at $199. Additional client success programs are available.

Mavenlink Editions & Modules

Edition

Teams	$19¹
Premier	Contact sales team
Professional	$39³
Enterprise	Contact sales team

per month
per user/per month

Additional Pricing Details

—

Rating Summary

Confluence

Mavenlink

Confluence

Mavenlink

Confluence

Mavenlink

Confluence

Mavenlink

Confluence

Mavenlink

Confluence

Mavenlink

Confluence

Mavenlink

Confluence

Mavenlink

Confluence

Mavenlink

Confluence

Mavenlink

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