What users are saying about
Confluence
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Top Rated
1619 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 1619 reviews and ratings
80 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 80 reviews and ratings
Feature Set Ratings
Project Management

7.5
Confluence
75%
Sage CRM
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 7/7 features
Atlassian Confluence ranks higher in 7/7 features
Task Management

7.6
76%
82 Ratings
N/A
0 Ratings
Gantt Charts

7.9
79%
12 Ratings
N/A
0 Ratings
Scheduling

7.2
72%
21 Ratings
N/A
0 Ratings
Workflow Automation

8.0
80%
54 Ratings
N/A
0 Ratings
Mobile Access

6.9
69%
80 Ratings
N/A
0 Ratings
Search

7.8
78%
102 Ratings
N/A
0 Ratings
Visual planning tools

7.4
74%
81 Ratings
N/A
0 Ratings
Communication

8.0
Confluence
80%
Sage CRM
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Chat

6.4
64%
15 Ratings
N/A
0 Ratings
Notifications

8.6
86%
102 Ratings
N/A
0 Ratings
Discussions

7.9
79%
96 Ratings
N/A
0 Ratings
Surveys

7.0
70%
15 Ratings
N/A
0 Ratings
Internal knowledgebase

9.3
93%
96 Ratings
N/A
0 Ratings
Integrates with GoToMeeting

6.0
60%
3 Ratings
N/A
0 Ratings
Integrates with Gmail and Google Hangouts

9.3
93%
7 Ratings
N/A
0 Ratings
Integrates with Outlook

9.6
96%
10 Ratings
N/A
0 Ratings
File Sharing & Management

8.3
Confluence
83%
Sage CRM
Feature Set Not Supported
N/A
Atlassian Confluence ranks higher in 8/8 features
Atlassian Confluence ranks higher in 8/8 features
Versioning

8.6
86%
88 Ratings
N/A
0 Ratings
Video files

7.7
77%
65 Ratings
N/A
0 Ratings
Audio files

8.0
80%
59 Ratings
N/A
0 Ratings
Document collaboration

8.5
85%
99 Ratings
N/A
0 Ratings
Access control

8.8
88%
97 Ratings
N/A
0 Ratings
Advanced security features

8.5
85%
73 Ratings
N/A
0 Ratings
Integrates with Google Drive

7.9
79%
46 Ratings
N/A
0 Ratings
Device sync

8.0
80%
45 Ratings
N/A
0 Ratings
Sales Force Automation

Confluence
Feature Set Not Supported
N/A
8.9
Sage CRM
89%
Sage CRM ranks higher in 9/9 features
Sage CRM ranks higher in 9/9 features
Customer data management / contact management

N/A
0 Ratings
9.1
91%
17 Ratings
Workflow management

N/A
0 Ratings
8.7
87%
16 Ratings
Territory management

N/A
0 Ratings
8.7
87%
17 Ratings
Opportunity management

N/A
0 Ratings
8.9
89%
17 Ratings
Integration with email client (e.g., Outlook or Gmail)

N/A
0 Ratings
9.1
91%
16 Ratings
Contract management

N/A
0 Ratings
8.7
87%
14 Ratings
Quote & order management

N/A
0 Ratings
9.1
91%
16 Ratings
Interaction tracking

N/A
0 Ratings
9.3
93%
16 Ratings
Channel / partner relationship management

N/A
0 Ratings
8.8
88%
16 Ratings
Customer Service & Support

Confluence
Feature Set Not Supported
N/A
8.3
Sage CRM
83%
Sage CRM ranks higher in 3/3 features
Sage CRM ranks higher in 3/3 features
Case management

N/A
0 Ratings
8.2
82%
16 Ratings
Call center management

N/A
0 Ratings
8.3
83%
15 Ratings
Help desk management

N/A
0 Ratings
8.4
84%
14 Ratings
Marketing Automation

Confluence
Feature Set Not Supported
N/A
8.9
Sage CRM
89%
Sage CRM ranks higher in 2/2 features
Sage CRM ranks higher in 2/2 features
Lead management

N/A
0 Ratings
8.9
89%
16 Ratings
Email marketing

N/A
0 Ratings
8.8
88%
15 Ratings
CRM Project Management

Confluence
Feature Set Not Supported
N/A
9.1
Sage CRM
91%
Sage CRM ranks higher in 3/3 features
Sage CRM ranks higher in 3/3 features
Task management

N/A
0 Ratings
9.1
91%
16 Ratings
Billing and invoicing management

N/A
0 Ratings
9.1
91%
15 Ratings
Reporting

N/A
0 Ratings
9.3
93%
13 Ratings
CRM Reporting & Analytics

Confluence
Feature Set Not Supported
N/A
8.7
Sage CRM
87%
Sage CRM ranks higher in 3/3 features
Sage CRM ranks higher in 3/3 features
Forecasting

N/A
0 Ratings
8.8
88%
16 Ratings
Pipeline visualization

N/A
0 Ratings
8.5
85%
16 Ratings
Customizable reports

N/A
0 Ratings
8.8
88%
17 Ratings
Customization

Confluence
Feature Set Not Supported
N/A
8.7
Sage CRM
87%
Sage CRM ranks higher in 4/4 features
Sage CRM ranks higher in 4/4 features
Custom fields

N/A
0 Ratings
8.7
87%
17 Ratings
Custom objects

N/A
0 Ratings
8.6
86%
16 Ratings
Scripting environment

N/A
0 Ratings
9.0
90%
16 Ratings
API for custom integration

N/A
0 Ratings
8.4
84%
14 Ratings
Security

Confluence
Feature Set Not Supported
N/A
8.8
Sage CRM
88%
Sage CRM ranks higher in 2/2 features
Sage CRM ranks higher in 2/2 features
Single sign-on capability

N/A
0 Ratings
8.8
88%
17 Ratings
Role-based user permissions

N/A
0 Ratings
8.8
88%
13 Ratings
Social CRM

Confluence
Feature Set Not Supported
N/A
9.4
Sage CRM
94%
Sage CRM ranks higher in 2/2 features
Sage CRM ranks higher in 2/2 features
Social data

N/A
0 Ratings
9.4
94%
13 Ratings
Social engagement

N/A
0 Ratings
9.4
94%
13 Ratings
Integrations with 3rd-party Software

Confluence
Feature Set Not Supported
N/A
9.0
Sage CRM
90%
Sage CRM ranks higher in 2/2 features
Sage CRM ranks higher in 2/2 features
Marketing automation

N/A
0 Ratings
9.1
91%
14 Ratings
Compensation management

N/A
0 Ratings
8.9
89%
12 Ratings
Platform

Confluence
Feature Set Not Supported
N/A
7.8
Sage CRM
78%
Sage CRM ranks higher in 1/1 features
Sage CRM ranks higher in 1/1 features
Mobile access

N/A
0 Ratings
7.8
78%
16 Ratings
Attribute Ratings
- Atlassian Confluence is rated higher in 2 areas: Likelihood to Renew, Implementation Rating
- Sage CRM is rated higher in 4 areas: Likelihood to Recommend, Usability, Performance, Support Rating
Likelihood to Recommend

8.3
Confluence
83%
121 Ratings
9.0
Sage CRM
90%
28 Ratings
Likelihood to Renew

9.7
Confluence
97%
19 Ratings
5.1
Sage CRM
51%
11 Ratings
Usability

8.3
Confluence
83%
12 Ratings
9.0
Sage CRM
90%
11 Ratings
Availability

9.0
Confluence
90%
5 Ratings
Sage CRM
N/A
0 Ratings
Performance

8.0
Confluence
80%
9 Ratings
8.2
Sage CRM
82%
2 Ratings
Support Rating

6.5
Confluence
65%
45 Ratings
8.0
Sage CRM
80%
8 Ratings
In-Person Training

Confluence
N/A
0 Ratings
7.0
Sage CRM
70%
1 Rating
Implementation Rating

8.4
Confluence
84%
6 Ratings
8.0
Sage CRM
80%
2 Ratings
Product Scalability

8.0
Confluence
80%
2 Ratings
Sage CRM
N/A
0 Ratings
Likelihood to Recommend
Confluence
Integrations Users can integrate applications into Confluence either through templates created by other applications or through other Atlassian products. Users also tend to integrate their Jira software with Confluence for streamlined project management. Integrating applications with Confluence can help users centralize and simplify project planning. [Enterprise-Grade] SecurityUse the popular Atlassian tool and feel comfortable uploading your files and personal information to the public. Confluence features [enterprise-grade] security across entire organizations.
Senior System Engineer
Wipro LimitedInformation Technology & Services, 10,001+ employees
Sage CRM
as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
Ecommerce Manager
GANEMMarket Research, 51-200 employees
Pros
Confluence
- QUICK How-to Guides that can be generated and share instantly
- One can subscribe to the pages and spaces and receive updates in the feed on their home page
- Automatic Email notifications of new updates in the Confluence area
- The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Software Integration Tester
WirecardFinancial Services, 501-1000 employees
Sage CRM
- When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
- Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
Real Estate Investor
Sacred Heart Real EstateReal Estate, 1-10 employees
Cons
Confluence
- Some of the components can be a little clunky to use and configure on pages.
- I've run into a few issues where edited pages refuse to publish and work is either lost or time wasted copying and pasting to a new document that will publish.

Verified User
C-Level Executive in Information Technology
Computer Software Company, 11-50 employeesSage CRM
- Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
- Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
- Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.

Verified User
Engineer in Information Technology
Building Materials Company, 201-500 employeesPricing Details
Confluence
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$10 per month
Confluence Editions & Modules
On-premise Edition
Server | 10.001 |
---|---|
Server | 2700.002 |
Server | 5300.003 |
Server | 10,200.004 |
Server | 19,800.005 |
Server | 30,000.006 |
Server | 45,000.007 |
Server | 90,000.008 |
Server | 150,000.009 |
Data Center | 15,000.0010 |
Data Center | 30,000.0011 |
Data Center | 52,000.0012 |
Data Center | 79,200.0013 |
Data Center | 105,600.0014 |
Data Center | 132,000.0015 |
Data Center | 143,000.0016 |
Data Center | 154,000.0017 |
Data Center | 165,000.0018 |
Data Center | 176,000.0019 |
Data Center | 187,000.0020 |
Data Center | 198,000.0021 |
Data Center | 209,000.0022 |
Data Center | 220,000.0023 |
- 10 Users - Perpetual License
- 25 Users - Perpetual License
- 50 Users - Perpetual License
- 100 Users - Perpetual License
- 250 Users - Perpetual License
- 500 Users - Perpetual License
- 2,000 Users - Perpetual License
- 10,000 Users - Perpetual License
- 10,001+ Users - Perpetual License
- 500 Users - Annually
- 1,000 Users - Annually
- 2,000 Users - Annually
- 3,000 Users - Annually
- 4,000 Users - Annually
- 5,000 Users - Annually
- 10,000 Users - Annually
- 15,000 Users - Annually
- 20,000 Users - Annually
- 25,000 Users - Annually
- 30,000 Users - Annually
- 35,000 Users - Annually
- 40,000 Users - Annually
- 40,001+ Users - Annually
SaaS Edition
Free | 0.001 |
---|---|
Standard | 5.002 |
Premium | 10.002 |
Enterprise | Contact Sales |
- Free for 10 Users
- Per User Per Month
- none
Additional Pricing Details
—Sage CRM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$33 per month
Sage CRM Editions & Modules
On-premise Edition
Sage CRM (on premise) | 1 |
---|
- Lifetime License per Seat
SaaS Edition
Sage CRM (cloud) | $451 |
---|
- Per User per Month
Additional Pricing Details
Tiered pricing is available for multiple users.Likelihood to Renew
Confluence
Confluence 9.7
Based on 19 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Director, Project/Process Management
Lehigh UniversityHigher Education, 1001-5000 employees
Sage CRM
Sage CRM 5.1
Based on 11 answers
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.

Verified User
Employee in Marketing
Medical Devices Company, 51-200 employeesUsability
Confluence
Confluence 8.3
Based on 12 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.

Verified User
Analyst in Information Technology
Computer Software Company, 10,001+ employeesSage CRM
Sage CRM 9.0
Based on 11 answers
Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
Division Sales and Marketing Manager
American Residential ServicesConsumer Services, 5001-10,000 employees
Reliability and Availability
Confluence
Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Senior R&D Eng. Technologist
Trilliant IncTelecommunications, 201-500 employees
Sage CRM
No score
No answers yet
No answers on this topic
Performance
Confluence
Confluence 8.0
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Senior Firmware Engineer
Spirent CommunicationsTelecommunications, 1001-5000 employees
Sage CRM
Sage CRM 8.2
Based on 2 answers
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
Marketing Director
WAC Consulting Group51-200 employees
Support Rating
Confluence
Confluence 6.5
Based on 45 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.

Verified User
Engineer in Research & Development
Pharmaceuticals Company, 5001-10,000 employeesSage CRM
Sage CRM 8.0
Based on 8 answers
Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working

Verified User
Manager in Sales
Information Technology and Services Company, 501-1000 employeesIn-Person Training
Confluence
No score
No answers yet
No answers on this topic
Sage CRM
Sage CRM 7.0
Based on 1 answer
Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.

Verified User
Administrator in Information Technology
Environmental Services Company, 11-50 employeesImplementation Rating
Confluence
Confluence 8.4
Based on 6 answers
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Chief Innovation Officer
Versatile CreditFinancial Services, 11-50 employees
Sage CRM
Sage CRM 8.0
Based on 2 answers
The implementation and upgrades were rather quick and straight forward.Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.

Verified User
Administrator in Information Technology
Environmental Services Company, 11-50 employeesAlternatives Considered
Confluence
I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
Senior Web Team Lead
AlithyaComputer Games, 10,001+ employees
Sage CRM
Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted.In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
Director
Marketing Answers & Solutions LimitedInformation Technology and Services, 1-10 employees
Scalability
Confluence
Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.

Verified User
Consultant in Marketing
Insurance Company, 51-200 employeesSage CRM
No score
No answers yet
No answers on this topic
Return on Investment
Confluence
- We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
- While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
- However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
Manager, Information Technology
Engineering InnovationIndustrial Automation, 51-200 employees
Sage CRM
- It is very affordable in pricing, compared to competitors
- Lead management and convertion into prospects is also a very easy process
- Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
Sales Administration Manager
Bupa WorldwideInternational Trade and Development, 51-200 employees