What users are saying about
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Top Rated
1619 Ratings
80 Ratings

Confluence

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Top Rated
1619 Ratings
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Score 8.2 out of 100
80 Ratings
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Score 8.6 out of 100

Feature Set Ratings

    Project Management

    7.5

    Confluence

    75%

    Sage CRM

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 7/7 features

    Task Management

    7.6
    76%
    82 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.9
    79%
    12 Ratings
    N/A
    0 Ratings

    Scheduling

    7.2
    72%
    21 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.0
    80%
    54 Ratings
    N/A
    0 Ratings

    Mobile Access

    6.9
    69%
    80 Ratings
    N/A
    0 Ratings

    Search

    7.8
    78%
    102 Ratings
    N/A
    0 Ratings

    Visual planning tools

    7.4
    74%
    81 Ratings
    N/A
    0 Ratings

    Communication

    8.0

    Confluence

    80%

    Sage CRM

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 8/8 features

    Chat

    6.4
    64%
    15 Ratings
    N/A
    0 Ratings

    Notifications

    8.6
    86%
    102 Ratings
    N/A
    0 Ratings

    Discussions

    7.9
    79%
    96 Ratings
    N/A
    0 Ratings

    Surveys

    7.0
    70%
    15 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    9.3
    93%
    96 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    9.3
    93%
    7 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    9.6
    96%
    10 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.3

    Confluence

    83%

    Sage CRM

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 8/8 features

    Versioning

    8.6
    86%
    88 Ratings
    N/A
    0 Ratings

    Video files

    7.7
    77%
    65 Ratings
    N/A
    0 Ratings

    Audio files

    8.0
    80%
    59 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.5
    85%
    99 Ratings
    N/A
    0 Ratings

    Access control

    8.8
    88%
    97 Ratings
    N/A
    0 Ratings

    Advanced security features

    8.5
    85%
    73 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    7.9
    79%
    46 Ratings
    N/A
    0 Ratings

    Device sync

    8.0
    80%
    45 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Confluence

    Feature Set Not Supported
    N/A
    8.9

    Sage CRM

    89%
    Sage CRM ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    9.1
    91%
    17 Ratings

    Workflow management

    N/A
    0 Ratings
    8.7
    87%
    16 Ratings

    Territory management

    N/A
    0 Ratings
    8.7
    87%
    17 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.9
    89%
    17 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    9.1
    91%
    16 Ratings

    Contract management

    N/A
    0 Ratings
    8.7
    87%
    14 Ratings

    Quote & order management

    N/A
    0 Ratings
    9.1
    91%
    16 Ratings

    Interaction tracking

    N/A
    0 Ratings
    9.3
    93%
    16 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.8
    88%
    16 Ratings

    Customer Service & Support

    Confluence

    Feature Set Not Supported
    N/A
    8.3

    Sage CRM

    83%
    Sage CRM ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    8.2
    82%
    16 Ratings

    Call center management

    N/A
    0 Ratings
    8.3
    83%
    15 Ratings

    Help desk management

    N/A
    0 Ratings
    8.4
    84%
    14 Ratings

    Marketing Automation

    Confluence

    Feature Set Not Supported
    N/A
    8.9

    Sage CRM

    89%
    Sage CRM ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.9
    89%
    16 Ratings

    Email marketing

    N/A
    0 Ratings
    8.8
    88%
    15 Ratings

    CRM Project Management

    Confluence

    Feature Set Not Supported
    N/A
    9.1

    Sage CRM

    91%
    Sage CRM ranks higher in 3/3 features

    Task management

    N/A
    0 Ratings
    9.1
    91%
    16 Ratings

    Billing and invoicing management

    N/A
    0 Ratings
    9.1
    91%
    15 Ratings

    Reporting

    N/A
    0 Ratings
    9.3
    93%
    13 Ratings

    CRM Reporting & Analytics

    Confluence

    Feature Set Not Supported
    N/A
    8.7

    Sage CRM

    87%
    Sage CRM ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.8
    88%
    16 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.5
    85%
    16 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.8
    88%
    17 Ratings

    Customization

    Confluence

    Feature Set Not Supported
    N/A
    8.7

    Sage CRM

    87%
    Sage CRM ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    8.7
    87%
    17 Ratings

    Custom objects

    N/A
    0 Ratings
    8.6
    86%
    16 Ratings

    Scripting environment

    N/A
    0 Ratings
    9.0
    90%
    16 Ratings

    API for custom integration

    N/A
    0 Ratings
    8.4
    84%
    14 Ratings

    Security

    Confluence

    Feature Set Not Supported
    N/A
    8.8

    Sage CRM

    88%
    Sage CRM ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    8.8
    88%
    17 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.8
    88%
    13 Ratings

    Social CRM

    Confluence

    Feature Set Not Supported
    N/A
    9.4

    Sage CRM

    94%
    Sage CRM ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    9.4
    94%
    13 Ratings

    Social engagement

    N/A
    0 Ratings
    9.4
    94%
    13 Ratings

    Integrations with 3rd-party Software

    Confluence

    Feature Set Not Supported
    N/A
    9.0

    Sage CRM

    90%
    Sage CRM ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    9.1
    91%
    14 Ratings

    Compensation management

    N/A
    0 Ratings
    8.9
    89%
    12 Ratings

    Platform

    Confluence

    Feature Set Not Supported
    N/A
    7.8

    Sage CRM

    78%
    Sage CRM ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    7.8
    78%
    16 Ratings

    Attribute Ratings

    • Atlassian Confluence is rated higher in 2 areas: Likelihood to Renew, Implementation Rating
    • Sage CRM is rated higher in 4 areas: Likelihood to Recommend, Usability, Performance, Support Rating

    Likelihood to Recommend

    8.3

    Confluence

    83%
    121 Ratings
    9.0

    Sage CRM

    90%
    28 Ratings

    Likelihood to Renew

    9.7

    Confluence

    97%
    19 Ratings
    5.1

    Sage CRM

    51%
    11 Ratings

    Usability

    8.3

    Confluence

    83%
    12 Ratings
    9.0

    Sage CRM

    90%
    11 Ratings

    Availability

    9.0

    Confluence

    90%
    5 Ratings

    Sage CRM

    N/A
    0 Ratings

    Performance

    8.0

    Confluence

    80%
    9 Ratings
    8.2

    Sage CRM

    82%
    2 Ratings

    Support Rating

    6.5

    Confluence

    65%
    45 Ratings
    8.0

    Sage CRM

    80%
    8 Ratings

    In-Person Training

    Confluence

    N/A
    0 Ratings
    7.0

    Sage CRM

    70%
    1 Rating

    Implementation Rating

    8.4

    Confluence

    84%
    6 Ratings
    8.0

    Sage CRM

    80%
    2 Ratings

    Product Scalability

    8.0

    Confluence

    80%
    2 Ratings

    Sage CRM

    N/A
    0 Ratings

    Likelihood to Recommend

    Confluence

    Integrations Users can integrate applications into Confluence either through templates created by other applications or through other Atlassian products. Users also tend to integrate their Jira software with Confluence for streamlined project management. Integrating applications with Confluence can help users centralize and simplify project planning. [Enterprise-Grade] SecurityUse the popular Atlassian tool and feel comfortable uploading your files and personal information to the public. Confluence features [enterprise-grade] security across entire organizations.
    Hari kapse | TrustRadius Reviewer

    Sage CRM

    as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company
    Francisco Martinez | TrustRadius Reviewer

    Pros

    Confluence

    • QUICK How-to Guides that can be generated and share instantly
    • One can subscribe to the pages and spaces and receive updates in the feed on their home page
    • Automatic Email notifications of new updates in the Confluence area
    • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
    Binoy Shah | TrustRadius Reviewer

    Sage CRM

    • When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
    • Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.
    Jeffrey Wallace | TrustRadius Reviewer

    Cons

    Confluence

    • Some of the components can be a little clunky to use and configure on pages.
    • I've run into a few issues where edited pages refuse to publish and work is either lost or time wasted copying and pasting to a new document that will publish.
    Anonymous | TrustRadius Reviewer

    Sage CRM

    • Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
    • Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
    • Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Confluence

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $10 per month

    Confluence Editions & Modules

    On-premise Edition
    Server10.001
    Server2700.002
    Server5300.003
    Server10,200.004
    Server19,800.005
    Server30,000.006
    Server45,000.007
    Server90,000.008
    Server150,000.009
    Data Center15,000.0010
    Data Center30,000.0011
    Data Center52,000.0012
    Data Center79,200.0013
    Data Center105,600.0014
    Data Center132,000.0015
    Data Center143,000.0016
    Data Center154,000.0017
    Data Center165,000.0018
    Data Center176,000.0019
    Data Center187,000.0020
    Data Center198,000.0021
    Data Center209,000.0022
    Data Center220,000.0023
    1. 10 Users - Perpetual License
    2. 25 Users - Perpetual License
    3. 50 Users - Perpetual License
    4. 100 Users - Perpetual License
    5. 250 Users - Perpetual License
    6. 500 Users - Perpetual License
    7. 2,000 Users - Perpetual License
    8. 10,000 Users - Perpetual License
    9. 10,001+ Users - Perpetual License
    10. 500 Users - Annually
    11. 1,000 Users - Annually
    12. 2,000 Users - Annually
    13. 3,000 Users - Annually
    14. 4,000 Users - Annually
    15. 5,000 Users - Annually
    16. 10,000 Users - Annually
    17. 15,000 Users - Annually
    18. 20,000 Users - Annually
    19. 25,000 Users - Annually
    20. 30,000 Users - Annually
    21. 35,000 Users - Annually
    22. 40,000 Users - Annually
    23. 40,001+ Users - Annually
    SaaS Edition
    Free0.001
    Standard5.002
    Premium10.002
    EnterpriseContact Sales
    1. Free for 10 Users
    2. Per User Per Month
    3. none
    Additional Pricing Details

    Sage CRM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $33 per month

    Sage CRM Editions & Modules

    On-premise Edition
    Sage CRM (on premise)1
    1. Lifetime License per Seat
    SaaS Edition
    Sage CRM (cloud)$451
    1. Per User per Month
    Additional Pricing Details
    Tiered pricing is available for multiple users.

    Likelihood to Renew

    Confluence

    Confluence 9.7
    Based on 19 answers
    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Charles Thomasset, MBA | TrustRadius Reviewer

    Sage CRM

    Sage CRM 5.1
    Based on 11 answers
    There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
    Anonymous | TrustRadius Reviewer

    Usability

    Confluence

    Confluence 8.3
    Based on 12 answers
    Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
    Anonymous | TrustRadius Reviewer

    Sage CRM

    Sage CRM 9.0
    Based on 11 answers
    Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.
    America Castañeda | TrustRadius Reviewer

    Reliability and Availability

    Confluence

    Confluence 9.0
    Based on 5 answers
    I do not recall having outages or applications error so far, very reliable and available.
    Normand Whitehead | TrustRadius Reviewer

    Sage CRM

    No score
    No answers yet
    No answers on this topic

    Performance

    Confluence

    Confluence 8.0
    Based on 9 answers
    Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
    Kaleb-John Loo | TrustRadius Reviewer

    Sage CRM

    Sage CRM 8.2
    Based on 2 answers
    Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
    Kari-Ann B. Ryan | TrustRadius Reviewer

    Support Rating

    Confluence

    Confluence 6.5
    Based on 45 answers
    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Anonymous | TrustRadius Reviewer

    Sage CRM

    Sage CRM 8.0
    Based on 8 answers
    Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working
    Anonymous | TrustRadius Reviewer

    In-Person Training

    Confluence

    No score
    No answers yet
    No answers on this topic

    Sage CRM

    Sage CRM 7.0
    Based on 1 answer
    Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Confluence

    Confluence 8.4
    Based on 6 answers
    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Bill Kratzer | TrustRadius Reviewer

    Sage CRM

    Sage CRM 8.0
    Based on 2 answers
    The implementation and upgrades were rather quick and straight forward.Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Confluence

    I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
    Benoît Desroches | TrustRadius Reviewer

    Sage CRM

    Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted.In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.
    Gary Perkins | TrustRadius Reviewer

    Scalability

    Confluence

    Confluence 8.0
    Based on 2 answers
    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Anonymous | TrustRadius Reviewer

    Sage CRM

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Confluence

    • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
    • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
    • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
    Brandon Patton | TrustRadius Reviewer

    Sage CRM

    • It is very affordable in pricing, compared to competitors
    • Lead management and convertion into prospects is also a very easy process
    • Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards
    Luis Brea | TrustRadius Reviewer

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