What users are saying about
Top Rated
1819 Ratings
Top Rated
523 Ratings
Top Rated
1819 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
Top Rated
523 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Project Management

    7.5

    Confluence

    75%

    Shopify

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 7/7 features

    Task Management

    7.7
    77%
    83 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.9
    79%
    12 Ratings
    N/A
    0 Ratings

    Scheduling

    7.2
    72%
    21 Ratings
    N/A
    0 Ratings

    Workflow Automation

    8.0
    80%
    55 Ratings
    N/A
    0 Ratings

    Mobile Access

    6.8
    68%
    80 Ratings
    N/A
    0 Ratings

    Search

    7.9
    79%
    103 Ratings
    N/A
    0 Ratings

    Visual planning tools

    7.3
    73%
    82 Ratings
    N/A
    0 Ratings

    Communication

    8.0

    Confluence

    80%

    Shopify

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 8/8 features

    Chat

    6.4
    64%
    15 Ratings
    N/A
    0 Ratings

    Notifications

    8.5
    85%
    103 Ratings
    N/A
    0 Ratings

    Discussions

    8.0
    80%
    97 Ratings
    N/A
    0 Ratings

    Surveys

    7.0
    70%
    15 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    9.4
    94%
    97 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    9.3
    93%
    7 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    9.6
    96%
    10 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    8.3

    Confluence

    83%

    Shopify

    Feature Set Not Supported
    N/A
    Atlassian Confluence ranks higher in 8/8 features

    Versioning

    8.6
    86%
    89 Ratings
    N/A
    0 Ratings

    Video files

    7.6
    76%
    66 Ratings
    N/A
    0 Ratings

    Audio files

    8.1
    81%
    60 Ratings
    N/A
    0 Ratings

    Document collaboration

    8.4
    84%
    100 Ratings
    N/A
    0 Ratings

    Access control

    8.9
    89%
    98 Ratings
    N/A
    0 Ratings

    Advanced security features

    8.6
    86%
    74 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    8.0
    80%
    47 Ratings
    N/A
    0 Ratings

    Device sync

    8.2
    82%
    46 Ratings
    N/A
    0 Ratings

    Online Storefront

    Confluence

    Feature Set Not Supported
    N/A
    8.2

    Shopify

    82%
    Shopify ranks higher in 9/9 features

    Product catalog & listings

    N/A
    0 Ratings
    8.4
    84%
    131 Ratings

    Product management

    N/A
    0 Ratings
    8.6
    86%
    129 Ratings

    Bulk product upload

    N/A
    0 Ratings
    7.8
    78%
    111 Ratings

    Branding

    N/A
    0 Ratings
    8.2
    82%
    130 Ratings

    Mobile storefront

    N/A
    0 Ratings
    8.6
    86%
    126 Ratings

    Product variations

    N/A
    0 Ratings
    8.0
    80%
    123 Ratings

    Website integration

    N/A
    0 Ratings
    8.4
    84%
    124 Ratings

    Visual customization

    N/A
    0 Ratings
    7.6
    76%
    129 Ratings

    CMS

    N/A
    0 Ratings
    7.9
    79%
    105 Ratings

    Online Shopping Cart

    Confluence

    Feature Set Not Supported
    N/A
    8.2

    Shopify

    82%
    Shopify ranks higher in 2/2 features

    Abandoned cart recovery

    N/A
    0 Ratings
    7.9
    79%
    116 Ratings

    Checkout user experience

    N/A
    0 Ratings
    8.6
    86%
    123 Ratings

    Online Payment System

    Confluence

    Feature Set Not Supported
    N/A
    8.8

    Shopify

    88%
    Shopify ranks higher in 1/1 features

    eCommerce security

    N/A
    0 Ratings
    8.8
    88%
    127 Ratings

    eCommerce Marketing

    Confluence

    Feature Set Not Supported
    N/A
    8.1

    Shopify

    81%
    Shopify ranks higher in 3/3 features

    Promotions & discounts

    N/A
    0 Ratings
    8.1
    81%
    124 Ratings

    Personalized recommendations

    N/A
    0 Ratings
    8.4
    84%
    32 Ratings

    SEO

    N/A
    0 Ratings
    7.8
    78%
    120 Ratings

    eCommerce Business Management

    Confluence

    Feature Set Not Supported
    N/A
    7.8

    Shopify

    78%
    Shopify ranks higher in 5/5 features

    Multi-site management

    N/A
    0 Ratings
    6.7
    67%
    19 Ratings

    Order processing

    N/A
    0 Ratings
    8.3
    83%
    128 Ratings

    Inventory management

    N/A
    0 Ratings
    8.4
    84%
    127 Ratings

    Shipping

    N/A
    0 Ratings
    8.2
    82%
    120 Ratings

    Custom functionality

    N/A
    0 Ratings
    7.2
    72%
    120 Ratings

    Attribute Ratings

    • Atlassian Confluence is rated higher in 1 area: Likelihood to Renew
    • Shopify is rated higher in 5 areas: Likelihood to Recommend, Usability, Availability, Support Rating, Implementation Rating

    Likelihood to Recommend

    8.3

    Confluence

    83%
    122 Ratings
    8.8

    Shopify

    88%
    144 Ratings

    Likelihood to Renew

    9.8

    Confluence

    98%
    19 Ratings
    9.2

    Shopify

    92%
    15 Ratings

    Usability

    8.3

    Confluence

    83%
    12 Ratings
    10.0

    Shopify

    100%
    3 Ratings

    Availability

    9.0

    Confluence

    90%
    5 Ratings
    10.0

    Shopify

    100%
    2 Ratings

    Performance

    8.0

    Confluence

    80%
    9 Ratings

    Shopify

    N/A
    0 Ratings

    Support Rating

    6.0

    Confluence

    60%
    45 Ratings
    10.0

    Shopify

    100%
    4 Ratings

    Implementation Rating

    8.5

    Confluence

    85%
    6 Ratings
    10.0

    Shopify

    100%
    2 Ratings

    Configurability

    6.0

    Confluence

    60%
    1 Rating

    Shopify

    N/A
    0 Ratings

    Ease of integration

    8.0

    Confluence

    80%
    4 Ratings

    Shopify

    N/A
    0 Ratings

    Product Scalability

    8.0

    Confluence

    80%
    2 Ratings

    Shopify

    N/A
    0 Ratings

    Vendor post-sale

    8.0

    Confluence

    80%
    1 Rating

    Shopify

    N/A
    0 Ratings

    Vendor pre-sale

    8.0

    Confluence

    80%
    1 Rating

    Shopify

    N/A
    0 Ratings

    Likelihood to Recommend

    Atlassian

    It has a comment option on the page, where you can tag other teammates tagging them. it sends the mail notification. Comment at the page end is pretty good for referring to other stakeholders and future references of the topic on the page. Creating the highlights of the discussions, and meeting held points with highlighted tagging. Easy shortcuts such as to add a date just type "//". The interface is cool and has easy shortcuts for quick page making.
    Read full review

    Shopify

    Shopify is a great platform for SMEs who want to launch an e-commerce store without wanting to spend a lot of money. It's pretty easy to set up and launch a website and does not require any hardcore coding [over-riding the need for] hiring a developer. Moreover, integrating with social media platforms such as Facebook and Instagram is also pretty easy and straight forward which makes it even better. However, if an organization is looking forward to customizing it completely according to their needs, they would have to get Shopify's Advance subscription which is $79 per month which could be a bit high for a small and medium enterprise.
    Read full review

    Pros

    Atlassian

    • QUICK How-to Guides that can be generated and share instantly
    • One can subscribe to the pages and spaces and receive updates in the feed on their home page
    • Automatic Email notifications of new updates in the Confluence area
    • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
    Read full review

    Shopify

    • It is definitely easy to set up and get going. This does not take a lot of work or effort on the user end, especially if using templates.
    • Low code platform. You can. make customizations without code.
    • The integrations are diverse and increase functionality.
    Read full review

    Cons

    Atlassian

    • Navigation. Similar to other Atlassian products, users have complained that aspects of Confluence are difficult to learn right away[.]
    • An issue that users can face when using Confluence is attempting to edit a document while someone else is editing. Although users can access the document and save it, they are unable to see the changes happening in [real-time] that other users are implementing until they refresh their page. Some users have also noted that this can result in loss of edits.
    • Another drawback of using Confluence is its specific organizational structure. All information is stored within one page or project, although the page is able to be broken up into sections, some users do not prefer this style. Users can use the ‘page tree’ on each page to organize the different elements of each project.
    Read full review

    Shopify

    • The main drawback that I am facing in Shopify for a long time is that their sales analytics system is not up to mark. As I am using Shopify to run different stores for my organization it does not get updated after-sales and does not provide the right analytics about the product strength and number of sales.
    • Secondly, Shopify has different apps which are best to run the store on max strength but they are very much costly like inventory management, generating multiple discount codes, and more robust customizable editing.
    Read full review

    Pricing Details

    Confluence

    Starting Price

    $10 per month

    Editions & Modules

    Confluence editions and modules pricing
    EditionModules
    Free0.001
    Standard5.002
    Premium10.003
    EnterpriseContact Sales4
    Server10.005
    Server2700.006
    Server5300.007
    Server10,200.008
    Server19,800.009
    Server30,000.0010
    Server45,000.0011
    Server90,000.0012
    Server150,000.0013
    Data Center15,000.0014
    Data Center30,000.0015
    Data Center52,000.0016
    Data Center79,200.0017
    Data Center105,600.0018
    Data Center132,000.0019
    Data Center143,000.0020
    Data Center154,000.0021
    Data Center165,000.0022
    Data Center176,000.0023
    Data Center187,000.0024
    Data Center198,000.0025
    Data Center209,000.0026
    Data Center220,000.0027

    Footnotes

    1. Free for 10 Users
    2. Per User Per Month
    3. Per User Per Month
    4. none
    5. 10 Users - Perpetual License
    6. 25 Users - Perpetual License
    7. 50 Users - Perpetual License
    8. 100 Users - Perpetual License
    9. 250 Users - Perpetual License
    10. 500 Users - Perpetual License
    11. 2,000 Users - Perpetual License
    12. 10,000 Users - Perpetual License
    13. 10,001+ Users - Perpetual License
    14. 500 Users - Annually
    15. 1,000 Users - Annually
    16. 2,000 Users - Annually
    17. 3,000 Users - Annually
    18. 4,000 Users - Annually
    19. 5,000 Users - Annually
    20. 10,000 Users - Annually
    21. 15,000 Users - Annually
    22. 20,000 Users - Annually
    23. 25,000 Users - Annually
    24. 30,000 Users - Annually
    25. 35,000 Users - Annually
    26. 40,000 Users - Annually
    27. 40,001+ Users - Annually

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Shopify

    Starting Price

    $29 per month

    Editions & Modules

    Shopify editions and modules pricing
    EditionModules
    Shopify Lite91
    Basic Shopify292
    Shopify793
    Advanced Shopify2994
    Shopify Plus2,0005

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Atlassian

    I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
    Read full review

    Shopify

    Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
    Read full review

    Usability

    Atlassian

    Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
    Read full review

    Shopify

    I think most people are able to suer Shopify that have used a computer. There are some features that take a bit longer to learn. If you are not a creative person it may be a bit more difficult to learn the website customization, but with a help guide or tutorial it will only take a few tries to understand how to work the interface
    Read full review

    Reliability and Availability

    Atlassian

    I do not recall having outages or applications error so far, very reliable and available.
    Read full review

    Shopify

    No answers on this topic

    Performance

    Atlassian

    Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
    Read full review

    Shopify

    No answers on this topic

    Support Rating

    Atlassian

    This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
    Read full review

    Shopify

    In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
    Read full review

    Implementation Rating

    Atlassian

    Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
    This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
    Read full review

    Shopify

    Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
    Read full review

    Alternatives Considered

    Atlassian

    I haven't use any other software that I could compare to AtlassianConfluence. The closest one would be Sharepoint, but it's a different beast. Sharepoint has more feature, but it's a lot harder to use and understand. Furthermore like many Microsoft solutions the UI is terrible and very difficult to understand sometimes. Atlassian Confluence is just plain easy to use.
    Read full review

    Shopify

    The old platform that I used could not help us to meet our requirements. It was not helping us properly, then I got to know about Shopify and started using it. After 1 month [of] usage of Shopify we could understand that this is the best platform [for E-commerce] to make better sales and goodwill. Shopify helped us to get a proper idea of the analytics of the website. Shopify [supports] most of the [applications] and helps us to make better results.
    Read full review

    Scalability

    Atlassian

    This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
    Read full review

    Shopify

    No answers on this topic

    Return on Investment

    Atlassian

    • We've gone from folders and folders of Word documents and PDFs into a single system with a search feature to bring all of our data together and trackable
    • While onboarding took a bit longer for the company (to switch from a Word document centric mindset - to a web-based one), overall the company has embraced the features and power of Confluence within the working stack
    • However, as costs continue to climb for the Atlassian product, we are forced to continue our evaluation of the product - with replacing it a remote possibility if it begins to outprice its usefulness to us.
    Read full review

    Shopify

    • Small vendor can't make more sell as they needs to pay monthly plan and commission on sale.
    • For large vendor it is really good sell products easily to using powerful SEO features and Shopify promotes products on they side also.
    • Used power algorithm for Abandoned cart and catalog search.
    Read full review

    Add comparison