Atlassian Crowd is a single sign-on (SSO) solution from Australian-headquartered software company Atlassian.
N/A
WatchGuard Network Security
Score 8.7 out of 10
N/A
WatchGuard Network Security is a network security and firewall software. WatchGuard includes secure Wi-Fi, multi-factor authentication, and network intelligence products and services designed for SMB’s.
For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
I've been impressed to consider how many Watchguard Network products we utilize. Firewall/VPN, Wireless APs, and endpoint antivirus. It makes it easy to diagnose issues and find resolutions with minimal interactions with the end user or their system. Reliability of the network hardware has been superb, and we have minimal issues with their software
Sometimes, it is not very intuitive. You'll not know how to use certain features unless you read the documentation.
Some settings in the firebox are not visible unless you enter edit mode. This can cause inadvertent issues if you make a change when you just want to review the settings.
The use of blocks in the design of the Firewatch interface can be confusing. A better design could have been used.
I'm giving this note to WatchGuard Network Security due to its ease of daily support (after acquiring necessary knowledge in the solution), which allows agility in configuration changes, its integration of several reliable security features (such as SSL VPN, VPN Virtual Interfaces between companies, and others) and functional and stability in operation, with no downtime in the equipment due to problems or malfunctions
Although it might take some time to figure out, we have been able to use WatchGuard's online reference library and tech support to create/implement/modify all of our filtering rules and exceptions needed. There really has not been a shortcoming other than perhaps a learning curve.
Availability has always been a strong point of this product, it is rare that watchguard does not have a solution for customers' network monitoring needs.
The performance of WatchGuard Network Security is very good, in the years that we have used the solution we have only had a single error and Watchguard itself was able to solve it. Furthermore, when purchasing any product, the partner always evaluates the capacity of the solution to recommend the most appropriate product for our needs.
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
We have only had to contact them once during the initial set up to help bring the internet back on line. After that for the most part our systems have been automated, and could easily be checked form their online FAQ and Knowledge base that they provide. Everything else is easily handled from their browser based interface
We participate to a in person training and the three days of learning was really useful and complete to gain skill to solve the major part of the problem we encounter during our life. And more the in person training give us the opportunity to create a network with other WatchGuard partner.
I had my key information for setting up the firewall, and they assisted me in finding the settings and appropriate places to enter data. They also helped troubleshoot when I didn't understand some of their feature concepts, and we got it running.
These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
Watchguard Network Security is easier to use and more effective that its competitors, with certifications you can trust and a good reputation, we can rest assured that our network security is in good hands. Competitors have also demonstrated poor aftersales support, which has not been the case with WG
This product is very scalable since previously everything related to Watchguard was on premises but that has now changed with the inclusion of watchguard cloud. Now the product has evolved to have full control of firewalls at the cloud level.
New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
The positives are always with the end user, which I have to say, Crowd was able to accomplish.
The intuitive Web Interface reduces the entry to learning for new techs, so less training is required and inexperienced techs can figure out tasks if they understand basic networking and firewall functions.
The licensing model for the hardware places them at the top of the list for mid-tier devices that are overpriced. They are barely competitive considering that you can't use a device for more than 5 years no matter what. And the security/maintenance costs are in addition to the hardware costs which are already high compared to other mid-tier brands.
