What users are saying about
10 Ratings
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Score 6.9 out of 100
8 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Atlassian Crowd

For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
Anonymous | TrustRadius Reviewer

Zscaler Private Access

Well Suited:- Work from home scenario- While working with confidential data- While working with financial data- Office intranetLess Suited:- Reduces internet speed- If the user gets a password, can exit/close the app.
Anonymous | TrustRadius Reviewer

Pros

Atlassian Crowd

  • It is very easy for users to create tickets
  • Standing up atlassian crowd is a breeze
  • Not having to manage any hardware infrastructure is great
Anonymous | TrustRadius Reviewer

Zscaler Private Access

  • Access control for overall organization, follows the ZTNA model.
  • Better speed for remote users compared with legacy remote solutions.
  • Better visibility on ZScaler portal, thus better control from central space.
Anonymous | TrustRadius Reviewer

Cons

Atlassian Crowd

  • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
  • Linux support was there as it was built mostly to support Windows based systems
  • Documentation was supported but most issues we had required us to contact Atlassian support.
Craig Lockley | TrustRadius Reviewer

Zscaler Private Access

  • Sometimes the interface crashes and I need to kill it and restart
  • It can unintentionally block some services like dropbox
  • I don't get a notification when I need to re-authenticate
Anonymous | TrustRadius Reviewer

Support Rating

Atlassian Crowd

Atlassian Crowd 9.0
Based on 2 answers
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
Anonymous | TrustRadius Reviewer

Zscaler Private Access

No score
No answers yet
No answers on this topic

Alternatives Considered

Atlassian Crowd

These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
Anonymous | TrustRadius Reviewer

Zscaler Private Access

Both are good but sometimes relationship and cost is the factor to decide the final vendor.
Anonymous | TrustRadius Reviewer

Return on Investment

Atlassian Crowd

  • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
  • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
Craig Lockley | TrustRadius Reviewer

Zscaler Private Access

  • Overall positive Impact.
Anonymous | TrustRadius Reviewer

Pricing Details

Atlassian Crowd

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Zscaler Private Access

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Add comparison