Atlassian Crowd vs. Zscaler Private Access

For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.

Incentivized

Well Suited: - Work from home scenario - While working with confidential data - While working with financial data - Office intranet Less Suited: - Reduces internet speed - If the user gets a password, can exit/close the app.

Incentivized

• It is very easy for users to create tickets
• Standing up atlassian crowd is a breeze
• Not having to manage any hardware infrastructure is great

Incentivized

• Access control for overall organization, follows the ZTNA model.
• Better speed for remote users compared with legacy remote solutions.
• Better visibility on ZScaler portal, thus better control from central space.

Incentivized

• Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
• Linux support was there as it was built mostly to support Windows based systems
• Documentation was supported but most issues we had required us to contact Atlassian support.

Incentivized

• Sometimes the interface crashes and I need to kill it and restart
• It can unintentionally block some services like dropbox
• I don't get a notification when I need to re-authenticate

Incentivized

Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.

Incentivized

These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.

Incentivized

Both are good but sometimes relationship and cost is the factor to decide the final vendor.

Incentivized

• New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
• The positives are always with the end user, which I have to say, Crowd was able to accomplish.

Incentivized

• Overall positive Impact.

Incentivized