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1047 Ratings
131 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Basecamp

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1047 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Atlassian Jira Align (formerly AgileCraft)

The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Gene Baker | TrustRadius Reviewer

Basecamp

Small to mid-size would be a great fit [for Basecamp]. It's simple to use and does not require a ton of ramp-up. Unlike other platforms that require you to learn their terminology in order to use the platform this works well for the non technical user whom just needs to put in simple task updates[.]
Robert Ross | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Atlassian Jira Align (formerly AgileCraft)
8.0
Basecamp
7.7
Task Management
Atlassian Jira Align (formerly AgileCraft)
9.0
Basecamp
8.0
Resource Management
Atlassian Jira Align (formerly AgileCraft)
7.5
Basecamp
7.7
Gantt Charts
Atlassian Jira Align (formerly AgileCraft)
6.8
Basecamp
7.3
Scheduling
Atlassian Jira Align (formerly AgileCraft)
8.3
Basecamp
7.8
Workflow Automation
Atlassian Jira Align (formerly AgileCraft)
8.7
Basecamp
7.0
Team Collaboration
Atlassian Jira Align (formerly AgileCraft)
8.9
Basecamp
8.5
Support for Agile Methodology
Atlassian Jira Align (formerly AgileCraft)
9.2
Basecamp
7.4
Support for Waterfall Methodology
Atlassian Jira Align (formerly AgileCraft)
7.9
Basecamp
7.7
Document Management
Atlassian Jira Align (formerly AgileCraft)
7.4
Basecamp
7.7
Email integration
Atlassian Jira Align (formerly AgileCraft)
7.6
Basecamp
7.9
Mobile Access
Atlassian Jira Align (formerly AgileCraft)
6.9
Basecamp
8.2
Timesheet Tracking
Atlassian Jira Align (formerly AgileCraft)
7.3
Basecamp
7.1
Change request and Case Management
Atlassian Jira Align (formerly AgileCraft)
8.3
Basecamp
7.4
Budget and Expense Management
Atlassian Jira Align (formerly AgileCraft)
8.1
Basecamp
7.9

Professional Services Automation

Atlassian Jira Align (formerly AgileCraft)
7.4
Basecamp
7.4
Quotes/estimates
Atlassian Jira Align (formerly AgileCraft)
7.5
Basecamp
7.7
Invoicing
Atlassian Jira Align (formerly AgileCraft)
7.0
Basecamp
6.9
Project & financial reporting
Atlassian Jira Align (formerly AgileCraft)
7.8
Basecamp
7.6
Integration with accounting software
Atlassian Jira Align (formerly AgileCraft)
7.4
Basecamp
7.5

Pros

Atlassian Jira Align (formerly AgileCraft)

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Basecamp

  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Anonymous | TrustRadius Reviewer

Cons

Atlassian Jira Align (formerly AgileCraft)

  • The only difficult thing is its learning for the beginners.
  • Initially, its learning is quite steep but with the passage of time it becomes smooth enough and you will love to use it.
  • It is enriched with all latest and powerful features in order to fully satisfy customers.
Dayanna Anderson | TrustRadius Reviewer

Basecamp

  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Heather Miller | TrustRadius Reviewer

Likelihood to Renew

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Usability

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Support Rating

Atlassian Jira Align (formerly AgileCraft)

Atlassian Jira Align (formerly AgileCraft) 7.7
Based on 14 answers
While we have not had any issues with Jira since our organization adopted the software, this fact is clear evidence that they actively maintain and fix newly reported issues by their users. Thus, being on top of bug fixes is perhaps the best way of supporting users. They also have made their support easily accessible and available on their website.
Ryan McGarry | TrustRadius Reviewer

Basecamp

Basecamp 8.3
Based on 29 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Implementation Rating

Atlassian Jira Align (formerly AgileCraft)

No score
No answers yet
No answers on this topic

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Alternatives Considered

Atlassian Jira Align (formerly AgileCraft)

Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
Anonymous | TrustRadius Reviewer

Basecamp

Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Blake Baron | TrustRadius Reviewer

Return on Investment

Atlassian Jira Align (formerly AgileCraft)

  • With Jira, it is very easy to track down various bottlenecks in the deliverables further streamlining the development process in the production stage. Running numerous IT projects with multiple bottlenecks and backlogs was the biggest challenge that we ever faced before implementing Jira. Jira made the process more efficient by saving time and money.
  • Jira helped to build customized features for different verticals. Rather than investing in different third party tools we were able to perform the same tasks in Jira. This saved us lot of money.
Prathamesh Muzumdar | TrustRadius Reviewer

Basecamp

  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Elizabeth Hyman | TrustRadius Reviewer

Pricing Details

Atlassian Jira Align (formerly AgileCraft)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Atlassian Jira Align (formerly AgileCraft) Editions & Modules

Edition
Starting Price$27,000.001
Maximum Price$3,987,600.001
  1. Per Year
Additional Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Atlassian Jira Align (formerly AgileCraft)
8.3
Basecamp
8.3

Likelihood to Renew

Atlassian Jira Align (formerly AgileCraft)
Basecamp
10.0

Usability

Atlassian Jira Align (formerly AgileCraft)
Basecamp
7.8

Reliability and Availability

Atlassian Jira Align (formerly AgileCraft)
Basecamp
10.0

Performance

Atlassian Jira Align (formerly AgileCraft)
Basecamp
7.3

Support Rating

Atlassian Jira Align (formerly AgileCraft)
7.7
Basecamp
8.3

Online Training

Atlassian Jira Align (formerly AgileCraft)
Basecamp
5.0

Implementation Rating

Atlassian Jira Align (formerly AgileCraft)
Basecamp
7.7

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