94 Ratings
509 Ratings
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Score 8.3 out of 100
94 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • Bitrix24 ranks higher in 1 feature set: Project Management

Project Management

7.7

Atlassian Jira Align

77%
8.2

Bitrix24

82%
Atlassian Jira Align ranks higher in 10/16 features

Task Management

9.0
90%
21 Ratings
8.4
84%
19 Ratings

Resource Management

8.1
81%
21 Ratings
N/A
0 Ratings

Gantt Charts

7.7
77%
15 Ratings
8.0
80%
15 Ratings

Scheduling

7.6
76%
17 Ratings
8.2
82%
16 Ratings

Workflow Automation

6.7
67%
16 Ratings
8.5
85%
16 Ratings

Team Collaboration

9.5
95%
21 Ratings
N/A
0 Ratings

Support for Agile Methodology

9.3
93%
20 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

5.8
58%
13 Ratings
N/A
0 Ratings

Document Management

6.7
67%
17 Ratings
N/A
0 Ratings

Email integration

7.6
76%
17 Ratings
N/A
0 Ratings

Mobile Access

5.6
56%
14 Ratings
7.9
79%
19 Ratings

Timesheet Tracking

8.4
84%
15 Ratings
N/A
0 Ratings

Change request and Case Management

8.4
84%
19 Ratings
N/A
0 Ratings

Budget and Expense Management

8.0
80%
11 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
7.6
76%
17 Ratings

Visual planning tools

N/A
0 Ratings
8.6
86%
17 Ratings

Professional Services Automation

8.0

Atlassian Jira Align

80%

Bitrix24

Feature Set Not Supported
N/A
Atlassian Jira Align ranks higher in 4/4 features

Quotes/estimates

8.3
83%
12 Ratings
N/A
0 Ratings

Invoicing

7.2
72%
12 Ratings
N/A
0 Ratings

Project & financial reporting

8.6
86%
14 Ratings
N/A
0 Ratings

Integration with accounting software

8.0
80%
8 Ratings
N/A
0 Ratings

Communication

Atlassian Jira Align

Feature Set Not Supported
N/A
8.2

Bitrix24

82%
Bitrix24 ranks higher in 8/8 features

Chat

N/A
0 Ratings
8.6
86%
19 Ratings

Notifications

N/A
0 Ratings
8.1
81%
19 Ratings

Discussions

N/A
0 Ratings
8.5
85%
18 Ratings

Surveys

N/A
0 Ratings
8.9
89%
13 Ratings

Internal knowledgebase

N/A
0 Ratings
7.9
79%
16 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
7.9
79%
8 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.8
78%
11 Ratings

Integrates with Outlook

N/A
0 Ratings
8.2
82%
10 Ratings

File Sharing & Management

Atlassian Jira Align

Feature Set Not Supported
N/A
8.2

Bitrix24

82%
Bitrix24 ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.0
80%
16 Ratings

Video files

N/A
0 Ratings
8.1
81%
14 Ratings

Audio files

N/A
0 Ratings
7.7
77%
13 Ratings

Document collaboration

N/A
0 Ratings
8.6
86%
20 Ratings

Access control

N/A
0 Ratings
8.0
80%
18 Ratings

Advanced security features

N/A
0 Ratings
7.8
78%
16 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.6
86%
15 Ratings

Device sync

N/A
0 Ratings
8.6
86%
16 Ratings

Attribute Ratings

  • Atlassian Jira Align is rated higher in 1 area: Likelihood to Recommend
  • Bitrix24 is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

8.8

Atlassian Jira Align

88%
21 Ratings
8.2

Bitrix24

82%
20 Ratings

Likelihood to Renew

9.6

Atlassian Jira Align

96%
2 Ratings

Bitrix24

N/A
0 Ratings

Usability

6.6

Atlassian Jira Align

66%
2 Ratings
8.2

Bitrix24

82%
7 Ratings

Support Rating

7.0

Atlassian Jira Align

70%
21 Ratings
8.3

Bitrix24

83%
7 Ratings

Implementation Rating

10.0

Atlassian Jira Align

100%
1 Rating

Bitrix24

N/A
0 Ratings

Vendor post-sale

9.0

Atlassian Jira Align

90%
1 Rating

Bitrix24

N/A
0 Ratings

Vendor pre-sale

9.0

Atlassian Jira Align

90%
1 Rating

Bitrix24

N/A
0 Ratings

Likelihood to Recommend

Atlassian

The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Read full review

Bitrix24

One application unifies the entire sales cycle from leads to collaborating with internal team members. Why use 3, 4, or 5 programs, just use one. Yes, it might not always be the fastest, but when you don't need to switch from one application to the next, in the end, you are saving some time. If you also use Google Drive, you can share files with this program too. If you also need to track time for projects or with clients, this has a time tracking feature too. The visuals in Bitrix24 are awesome, if you like to see projects, plans, team's tasks visually, this is for you!
Read full review

Pros

Atlassian

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Read full review

Bitrix24

  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
Read full review

Cons

Atlassian

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Read full review

Bitrix24

  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Read full review

Pricing Details

Atlassian Jira Align

Starting Price

$0 per year

Editions & Modules

Atlassian Jira Align editions and modules pricing
EditionModules
Starting Price$27,000.001
Maximum Price$3,987,600.002

Footnotes

  1. per year
  2. per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Bitrix24

Starting Price

$49 per month 5 Users

Editions & Modules

Bitrix24 editions and modules pricing
EditionModules
BASIC$49.001
STANDARD$99.002
PROFESSIONAL$199.003
Enterprise$399.004
Enterprise 250$399.005
Enterprise 500$639.006
Enterprise 1000$799.007

Footnotes

  1. per month 5 Users
  2. per month 50 Users
  3. per month 100 Users
  4. per month 250 Users
  5. per month 250 Users
  6. per month 500 Users
  7. per month 1000 Users

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Price per month when paying for 1 year.

Likelihood to Renew

Atlassian

There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
Read full review

Bitrix24

No answers on this topic

Usability

Atlassian

Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
Read full review

Bitrix24

This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
Read full review

Support Rating

Atlassian

Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
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Bitrix24

It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
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Alternatives Considered

Atlassian

Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
Read full review

Bitrix24

We went with Bitrix because it avoided the per seat cost of large sales teams. We discovered you get what you pay for. We wasted $800 given their no refund policy, but more importantly lost 3 months of quality sales management
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Return on Investment

Atlassian

  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
Read full review

Bitrix24

  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
Read full review

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