What users are saying about
Atlassian Jira Align (formerly AgileCraft)
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
405 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 405 reviews and ratings
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.5 out of 100
Based on 13 reviews and ratings
Feature Set Ratings
- Flow ranks higher in 2 feature sets: Project Management, Professional Services Automation
Project Management

7.7
Atlassian Jira Align (formerly AgileCraft)
77%
9.2
Flow
92%
Flow ranks higher in 11/14 features
Flow ranks higher in 11/14 features
Task Management

9.0
90%
21 Ratings
9.5
95%
7 Ratings
Resource Management

7.7
77%
21 Ratings
10.0
100%
6 Ratings
Gantt Charts

7.2
72%
15 Ratings
10.0
100%
5 Ratings
Scheduling

7.7
77%
17 Ratings
10.0
100%
5 Ratings
Workflow Automation

7.1
71%
16 Ratings
10.0
100%
5 Ratings
Team Collaboration

9.5
95%
21 Ratings
10.0
100%
7 Ratings
Support for Agile Methodology

9.3
93%
20 Ratings
8.3
83%
3 Ratings
Support for Waterfall Methodology

6.0
60%
13 Ratings
7.4
74%
2 Ratings
Document Management

6.6
66%
17 Ratings
10.0
100%
6 Ratings
Email integration

7.4
74%
17 Ratings
10.0
100%
5 Ratings
Mobile Access

5.7
57%
14 Ratings
5.5
55%
7 Ratings
Timesheet Tracking

7.9
79%
15 Ratings
10.0
100%
4 Ratings
Change request and Case Management

8.3
83%
19 Ratings
10.0
100%
3 Ratings
Budget and Expense Management

8.0
80%
11 Ratings
7.7
77%
2 Ratings
Professional Services Automation

7.4
Atlassian Jira Align (formerly AgileCraft)
74%
9.7
Flow
97%
Flow ranks higher in 4/4 features
Flow ranks higher in 4/4 features
Quotes/estimates

7.6
76%
12 Ratings
9.0
90%
3 Ratings
Invoicing

6.7
67%
12 Ratings
10.0
100%
3 Ratings
Project & financial reporting

8.1
81%
14 Ratings
10.0
100%
4 Ratings
Integration with accounting software

7.3
73%
8 Ratings
10.0
100%
3 Ratings
Attribute Ratings
- Flow is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

8.7
Atlassian Jira Align (formerly AgileCraft)
87%
21 Ratings
9.5
Flow
95%
7 Ratings
Likelihood to Renew

9.5
Atlassian Jira Align (formerly AgileCraft)
95%
2 Ratings
Flow
N/A
0 Ratings
Usability

6.9
Atlassian Jira Align (formerly AgileCraft)
69%
2 Ratings
Flow
N/A
0 Ratings
Support Rating

7.3
Atlassian Jira Align (formerly AgileCraft)
73%
21 Ratings
Flow
N/A
0 Ratings
Implementation Rating

10.0
Atlassian Jira Align (formerly AgileCraft)
100%
1 Rating
Flow
N/A
0 Ratings
Likelihood to Recommend
Atlassian Jira Align (formerly AgileCraft)
The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Vice President, Chief Architect, Development Manager and Software Engineer
WySTAR Global Retirement Solutions, a Wells Fargo CompanyFinancial Services, 10,001+ employees
Flow
If you are used to using apps such as Slack, Box or Harvest, you will have an easy time getting use to Flow's UI. Drag and drop features, messaging between users, @tagging for notifications that alert you not only on your desktop but your as well email are particularly useful. If you need projects done fast and easily between multiple teams this is a great application for your business.A particular scenario where Flow is NOT suitable would be if you are used to working soley from your phone. Flows mobile app is slow, not user friendly at all and hard to navigate. Also, you cannot use a mobile site because it directs you to using the app. This IMO is a great desktop project manager, but NOT mobile.
Senior Art Director
TVGlaDesign, 51-200 employees
Pros
Atlassian Jira Align (formerly AgileCraft)
- Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
- Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
- Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
- Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
- Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
- Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
- So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
- Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Enterprise Agile Coach
Tata Consultancy ServicesInformation Technology and Services, 10,001+ employees
Flow
- Design: very easy to discern what is important at a glance. The UX just works; it's very well thought out.
- Ease of use: onboarding was a breeze. Was up and running in less than an hour.
- Support: in-app support is great, nice website too to find exactly the solutions we needed.

Verified User
Project Manager in Marketing
Higher Education Company, 501-1000 employeesCons
Atlassian Jira Align (formerly AgileCraft)
- The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
- The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
- The interface on some smaller portions of the software are sometimes difficult to understand.
Vice President of Research, Neuroscientist
SPARK NeuroResearch, 11-50 employees
Flow
- Better integration with Google Calendar -- it could be a bit clunky
- The mobile app didn't have as much functionality as one would like - you had to download two apps to access the features used on a desktop version
Billing Specialist
15FiveComputer Software, 11-50 employees
Pricing Details
Atlassian Jira Align (formerly AgileCraft)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per year
Atlassian Jira Align (formerly AgileCraft) Editions & Modules
Edition
Starting Price | $27,000.001 |
---|---|
Maximum Price | $3,987,600.001 |
- per year
Additional Pricing Details
—Flow
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Flow Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Atlassian Jira Align (formerly AgileCraft)
Atlassian Jira Align (formerly AgileCraft) 9.5
Based on 2 answers
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 5001-10,000 employeesFlow
No score
No answers yet
No answers on this topic
Usability
Atlassian Jira Align (formerly AgileCraft)
Atlassian Jira Align (formerly AgileCraft) 6.9
Based on 2 answers
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 5001-10,000 employeesFlow
No score
No answers yet
No answers on this topic
Support Rating
Atlassian Jira Align (formerly AgileCraft)
Atlassian Jira Align (formerly AgileCraft) 7.3
Based on 21 answers
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Team Lead Manager- Analytics
PatagoniaRetail, 501-1000 employees
Flow
No score
No answers yet
No answers on this topic
Alternatives Considered
Atlassian Jira Align (formerly AgileCraft)
Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.

Verified User
Employee in Information Technology
Information Technology & Services Company, 5001-10,000 employeesFlow
Flow, unlike Trello, offers its users a more organized interface and much more complete tools to carry out project management, which is why I consider that for the management of business projects of medium or large companies this tool covers the needs of each. In addition, its ease of use makes it much easier to adapt to this tool because it does not require a very learning curve
Software Developer
iModulesComputer Software, 51-200 employees
Return on Investment
Atlassian Jira Align (formerly AgileCraft)
- It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
- I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.

Verified User
Project Manager in Information Technology
Information Technology & Services Company, 10,001+ employeesFlow
- Our biggest issue prior to flow was scrambling at the last minute to meet a project deadline. Flow has helped us manage tasks towards a deadline to execute more successful events and projects.
- Since Flow is being used across our entire organization, the speed at which we can collaborate cross-departmentally has increased. This is especially true of our communication and collaboration with our Marketing team.
- Flow has allowed our leadership team to be able to see the progress of a project at any time just by looking at that projects dashboard. This has both given them confidence as well as let them know when they need to intervene.
eGroups Director
Elevation ChurchReligious Institutions, 201-500 employees