Jira Align vs. Mattermost

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Align
Score 7.9 out of 10
N/A
Jira Align (formerly AgileCraft) is an enterprise-ready project management solution, now from Atlassian (acquired May 2019).
$27,000
per year
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Pricing
Jira AlignMattermost
Editions & Modules
Starting Price
$27,000.00
per year
Maximum Price
$3,987,600.00
per year
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Offerings
Pricing Offerings
Jira AlignMattermost
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
Jira AlignMattermost
Project Management
Comparison of Project Management features of Product A and Product B
Jira Align
7.6
20 Ratings
6% above category average
Mattermost
8.3
29 Ratings
6% above category average
Task Management9.220 Ratings7.318 Ratings
Resource Management8.420 Ratings00 Ratings
Gantt Charts8.515 Ratings8.310 Ratings
Scheduling5.716 Ratings8.410 Ratings
Support for Agile Methodology9.519 Ratings00 Ratings
Support for Waterfall Methodology4.412 Ratings00 Ratings
Document Management4.616 Ratings00 Ratings
Email integration8.516 Ratings00 Ratings
Mobile Access4.513 Ratings8.628 Ratings
Timesheet Tracking9.514 Ratings00 Ratings
Change request and Case Management8.818 Ratings00 Ratings
Budget and Expense Management8.010 Ratings00 Ratings
Workflow Automation00 Ratings7.513 Ratings
Search00 Ratings9.225 Ratings
Visual planning tools00 Ratings8.912 Ratings
Communication
Comparison of Communication features of Product A and Product B
Jira Align
-
Ratings
Mattermost
8.8
31 Ratings
9% above category average
Chat00 Ratings9.831 Ratings
Notifications00 Ratings8.531 Ratings
Discussions00 Ratings9.429 Ratings
Surveys00 Ratings9.018 Ratings
Internal knowledgebase00 Ratings8.617 Ratings
Integrates with GoToMeeting00 Ratings8.69 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.613 Ratings
Integrates with Outlook00 Ratings8.29 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Jira Align
-
Ratings
Mattermost
8.9
29 Ratings
9% above category average
Versioning00 Ratings8.912 Ratings
Video files00 Ratings9.123 Ratings
Audio files00 Ratings9.123 Ratings
Document collaboration00 Ratings8.419 Ratings
Access control00 Ratings9.023 Ratings
Advanced security features00 Ratings8.520 Ratings
Integrates with Google Drive00 Ratings8.613 Ratings
Device sync00 Ratings9.317 Ratings
Best Alternatives
Jira AlignMattermost
Small Businesses
Craft
Craft
Score 8.9 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
GitLab
GitLab
Score 8.9 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
GitLab
GitLab
Score 8.9 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Jira AlignMattermost
Likelihood to Recommend
9.1
(20 ratings)
9.5
(32 ratings)
Likelihood to Renew
9.9
(2 ratings)
6.8
(6 ratings)
Usability
5.2
(2 ratings)
6.0
(6 ratings)
Support Rating
7.0
(11 ratings)
8.0
(9 ratings)
Implementation Rating
10.0
(1 ratings)
8.0
(1 ratings)
Ease of integration
-
(0 ratings)
7.4
(19 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Jira AlignMattermost
Likelihood to Recommend
Atlassian
The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
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Mattermost
Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to
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Pros
Atlassian
  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
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Mattermost
  • We collaborate as a team with great efficiency and ease, we solve any problem or need together through the Mattermost chat.
  • Communication is made regardless of the distance where my colleagues are, it is very fast and does not slow down the progress of our work.
  • We can create many channels and be more efficient, we enhance the internal productivity of each department.
Read full review
Cons
Atlassian
  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Read full review
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Likelihood to Renew
Atlassian
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
Read full review
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Usability
Atlassian
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
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Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Support Rating
Atlassian
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
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Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Implementation Rating
Atlassian
No answers on this topic
Mattermost
This went as expected. No surprises or major hurdles.
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Alternatives Considered
Atlassian
Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
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Mattermost
Before Mattermost, we used Stride first, and then Slack as our communication platform. Stride got discontinued so it is not comparable, but Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.
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Return on Investment
Atlassian
  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
Read full review
Mattermost
  • Very high performing data migration functions and easy to navigate.
  • Creating analytics on multiple big data is a very simple and reliable report with multiple benefits.
  • Collaboration is effective, and easy project documentation.
  • Lead generation is excellent and easy on access control management.
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.