<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
4644 Ratings
509 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Microsoft Teams

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
4644 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Feature Set Ratings

  • Microsoft Teams ranks higher in 1 feature set: Project Management

Project Management

7.7

Atlassian Jira Align

77%
8.0

Microsoft Teams

80%
Atlassian Jira Align ranks higher in 11/16 features

Task Management

9.0
90%
21 Ratings
8.2
82%
124 Ratings

Resource Management

8.1
81%
21 Ratings
N/A
0 Ratings

Gantt Charts

7.7
77%
15 Ratings
7.2
72%
66 Ratings

Scheduling

7.6
76%
17 Ratings
8.8
88%
136 Ratings

Workflow Automation

6.7
67%
16 Ratings
7.7
77%
86 Ratings

Team Collaboration

9.5
95%
21 Ratings
N/A
0 Ratings

Support for Agile Methodology

9.3
93%
20 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

5.8
58%
13 Ratings
N/A
0 Ratings

Document Management

6.7
67%
17 Ratings
N/A
0 Ratings

Email integration

7.6
76%
17 Ratings
N/A
0 Ratings

Mobile Access

5.6
56%
14 Ratings
8.9
89%
157 Ratings

Timesheet Tracking

8.4
84%
15 Ratings
N/A
0 Ratings

Change request and Case Management

8.4
84%
19 Ratings
N/A
0 Ratings

Budget and Expense Management

8.0
80%
11 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
7.9
79%
144 Ratings

Visual planning tools

N/A
0 Ratings
7.5
75%
103 Ratings

Professional Services Automation

8.0

Atlassian Jira Align

80%

Microsoft Teams

Feature Set Not Supported
N/A
Atlassian Jira Align ranks higher in 4/4 features

Quotes/estimates

8.3
83%
12 Ratings
N/A
0 Ratings

Invoicing

7.2
72%
12 Ratings
N/A
0 Ratings

Project & financial reporting

8.6
86%
14 Ratings
N/A
0 Ratings

Integration with accounting software

8.0
80%
8 Ratings
N/A
0 Ratings

Communication

Atlassian Jira Align

Feature Set Not Supported
N/A
8.4

Microsoft Teams

84%
Microsoft Teams ranks higher in 8/8 features

Chat

N/A
0 Ratings
9.2
92%
171 Ratings

Notifications

N/A
0 Ratings
8.7
87%
169 Ratings

Discussions

N/A
0 Ratings
9.0
90%
159 Ratings

Surveys

N/A
0 Ratings
7.6
76%
92 Ratings

Internal knowledgebase

N/A
0 Ratings
7.9
79%
104 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
8.2
82%
51 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.4
74%
47 Ratings

Integrates with Outlook

N/A
0 Ratings
9.0
90%
151 Ratings

File Sharing & Management

Atlassian Jira Align

Feature Set Not Supported
N/A
8.2

Microsoft Teams

82%
Microsoft Teams ranks higher in 8/8 features

Versioning

N/A
0 Ratings
8.1
81%
109 Ratings

Video files

N/A
0 Ratings
8.1
81%
137 Ratings

Audio files

N/A
0 Ratings
8.2
82%
139 Ratings

Document collaboration

N/A
0 Ratings
8.6
86%
146 Ratings

Access control

N/A
0 Ratings
8.3
83%
131 Ratings

Advanced security features

N/A
0 Ratings
8.1
81%
101 Ratings

Integrates with Google Drive

N/A
0 Ratings
7.9
79%
54 Ratings

Device sync

N/A
0 Ratings
8.4
84%
109 Ratings

Attribute Ratings

  • Atlassian Jira Align is rated higher in 1 area: Likelihood to Recommend
  • Microsoft Teams is rated higher in 2 areas: Usability, Support Rating
  • Atlassian Jira Align and Microsoft Teams are tied in 2 areas: Likelihood to Renew, Implementation Rating

Likelihood to Recommend

8.8

Atlassian Jira Align

88%
21 Ratings
8.6

Microsoft Teams

86%
250 Ratings

Likelihood to Renew

9.6

Atlassian Jira Align

96%
2 Ratings
9.6

Microsoft Teams

96%
8 Ratings

Usability

6.6

Atlassian Jira Align

66%
2 Ratings
8.2

Microsoft Teams

82%
54 Ratings

Availability

Atlassian Jira Align

N/A
0 Ratings
9.0

Microsoft Teams

90%
1 Rating

Performance

Atlassian Jira Align

N/A
0 Ratings
8.0

Microsoft Teams

80%
1 Rating

Support Rating

7.0

Atlassian Jira Align

70%
21 Ratings
8.1

Microsoft Teams

81%
193 Ratings

Implementation Rating

10.0

Atlassian Jira Align

100%
1 Rating
10.0

Microsoft Teams

100%
1 Rating

Contract Terms and Pricing Model

Atlassian Jira Align

N/A
0 Ratings
5.7

Microsoft Teams

57%
7 Ratings

Product Scalability

Atlassian Jira Align

N/A
0 Ratings
10.0

Microsoft Teams

100%
1 Rating

Professional Services

Atlassian Jira Align

N/A
0 Ratings
6.4

Microsoft Teams

64%
7 Ratings

Vendor post-sale

9.0

Atlassian Jira Align

90%
1 Rating

Microsoft Teams

N/A
0 Ratings

Vendor pre-sale

9.0

Atlassian Jira Align

90%
1 Rating

Microsoft Teams

N/A
0 Ratings

Likelihood to Recommend

Atlassian

The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Read full review

Microsoft

Our entire company has been able to communicate via Microsoft Teams for large company meetings and use video to connect with each other. We've held large team meetings as well where everyone joins in with video to be able to see each others' faces from time to time since we're all now 100% remote. Microsoft Teams is an excellent communication tool between myself and my employees. The one thing I'd say that is a drawback is that my team member and I had a personal conversation and an IT person was able to view and even share our conversation with other bosses. I thought this was inappropriate and I wish there would be a way to be "alerted" when someone is spying in on your conversations!
Read full review

Pros

Atlassian

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Read full review

Microsoft

  • Video calls are great with Microsoft Teams. They've made big improvements over the last year and I rarely have issue with getting on. It's nice when things just work.
  • The most used functionality is, of course, the chat feature. It does what it's supposed to do and you can create chat groups from whoever you'd like. We use it a lot when there is a special project and a team from various groups get together for a short period of time to get things done.
  • An overlooked function is the ability to search anything within Microsoft Teams. Any photo, document, or chat can be searched and found pretty easily. I can't tell you how many times this has saved me from having to rewrite something or start over.
Read full review

Cons

Atlassian

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Read full review

Microsoft

  • Found a bug where Microsoft Teams suddenly drops during an ongoing call even if there is no network issue from either end
  • Screen sharing is also buggy. When we share our desktop screen on MS Teams the taskbar disappears and it's difficult to navigate through apps.
  • There is a limit to PIN 15 chats a favourites. This count should be increased.
Read full review

Pricing Details

Atlassian Jira Align

Starting Price

$0 per year

Editions & Modules

Atlassian Jira Align editions and modules pricing
EditionModules
Starting Price$27,000.001
Maximum Price$3,987,600.002

Footnotes

  1. per year
  2. per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Microsoft Teams

Starting Price

$5 per month

Editions & Modules

Microsoft Teams editions and modules pricing
EditionModules
Free$0.001
Microsoft 365 Business Basic$5.002
Microsoft 365 Business Standard$12.503
Office 365 E3$20.004

Footnotes

  1. per user/per month
  2. per user/per month
  3. per user/per month
  4. per user/per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Discounts are available for non profit organizations.

Likelihood to Renew

Atlassian

There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
Read full review

Microsoft

Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
Read full review

Usability

Atlassian

Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
Read full review

Microsoft

The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
Read full review

Reliability and Availability

Atlassian

No answers on this topic

Microsoft

Rare, but outages do happen
Read full review

Performance

Atlassian

No answers on this topic

Microsoft

Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
Read full review

Support Rating

Atlassian

Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Read full review

Microsoft

I think Microsoft Team is overall good application for communication, track Project work inter the teams and also intra teams. I have 7 out of 10 because it needs improvements in certain features like video sharing call, call drop, audio quality and connecting problems even after having good internet connection.
Read full review

Implementation Rating

Atlassian

No answers on this topic

Microsoft

I find everything I need for my day-to-day work.
Read full review

Alternatives Considered

Atlassian

Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
Read full review

Microsoft

I enjoy Teams better than Lync/Skype for Business, but I enjoy Slack the most for inter-company communication and UI/UX convenience. The learning curve for Slack is very small and it has a casual atmosphere that would engage the employees in a more fun and welcoming manner than a stark and professional background of Teams.
Read full review

Contract Terms and Pricing Model

Atlassian

No answers on this topic

Microsoft

Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
Read full review

Scalability

Atlassian

No answers on this topic

Microsoft

It does not appear to have a limit to how many teams and employees we can have using it
Read full review

Professional Services

Atlassian

No answers on this topic

Microsoft

I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
Read full review

Return on Investment

Atlassian

  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
Read full review

Microsoft

  • I think it has allowed us to leverage our Office365 more effectivly since all of the apps are synced together.
  • It has really allowed us transition away from more formal webex meetings and have a more free flow conversation.
  • It also gives us a more direct line to our manager if we need there input they can easily join our team chat.
Read full review

Add comparison