88 Ratings
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Score 8.2 out of 100
11 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Atlassian Jira Align (formerly AgileCraft)

The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Gene Baker | TrustRadius Reviewer

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Atlassian Jira Align (formerly AgileCraft)
7.8
OpenText Hightail
8.4
Task Management
Atlassian Jira Align (formerly AgileCraft)
8.9
OpenText Hightail
8.3
Resource Management
Atlassian Jira Align (formerly AgileCraft)
7.4
OpenText Hightail
Gantt Charts
Atlassian Jira Align (formerly AgileCraft)
6.8
OpenText Hightail
Scheduling
Atlassian Jira Align (formerly AgileCraft)
8.3
OpenText Hightail
7.7
Workflow Automation
Atlassian Jira Align (formerly AgileCraft)
8.6
OpenText Hightail
8.0
Team Collaboration
Atlassian Jira Align (formerly AgileCraft)
8.4
OpenText Hightail
Support for Agile Methodology
Atlassian Jira Align (formerly AgileCraft)
9.2
OpenText Hightail
Support for Waterfall Methodology
Atlassian Jira Align (formerly AgileCraft)
8.5
OpenText Hightail
Document Management
Atlassian Jira Align (formerly AgileCraft)
6.7
OpenText Hightail
Email integration
Atlassian Jira Align (formerly AgileCraft)
7.1
OpenText Hightail
Mobile Access
Atlassian Jira Align (formerly AgileCraft)
5.7
OpenText Hightail
8.1
Timesheet Tracking
Atlassian Jira Align (formerly AgileCraft)
6.9
OpenText Hightail
Change request and Case Management
Atlassian Jira Align (formerly AgileCraft)
8.0
OpenText Hightail
Budget and Expense Management
Atlassian Jira Align (formerly AgileCraft)
8.1
OpenText Hightail
Search
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
9.2
Visual planning tools
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
8.8

Professional Services Automation

Atlassian Jira Align (formerly AgileCraft)
7.0
OpenText Hightail
Quotes/estimates
Atlassian Jira Align (formerly AgileCraft)
7.0
OpenText Hightail
Invoicing
Atlassian Jira Align (formerly AgileCraft)
6.5
OpenText Hightail
Project & financial reporting
Atlassian Jira Align (formerly AgileCraft)
7.4
OpenText Hightail
Integration with accounting software
Atlassian Jira Align (formerly AgileCraft)
7.2
OpenText Hightail

Communication

Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
7.7
Notifications
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
7.9
Discussions
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
8.3
Integrates with Gmail and Google Hangouts
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
7.0
Integrates with Outlook
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
7.6

File Sharing & Management

Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
8.4
Versioning
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
7.6
Video files
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
9.2
Audio files
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
9.2
Document collaboration
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
9.7
Access control
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
8.2
Advanced security features
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
9.1
Integrates with Google Drive
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
6.5
Device sync
Atlassian Jira Align (formerly AgileCraft)
OpenText Hightail
7.7

Pros

Atlassian Jira Align (formerly AgileCraft)

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

Cons

Atlassian Jira Align (formerly AgileCraft)

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Ryan McGarry | TrustRadius Reviewer

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

Support Rating

Atlassian Jira Align (formerly AgileCraft)

Atlassian Jira Align (formerly AgileCraft) 7.8
Based on 14 answers
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Prathamesh Muzumdar | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Alternatives Considered

Atlassian Jira Align (formerly AgileCraft)

I would prefer to use Jira over ServiceNow or Rally. Not only am I most comfortable with Jira, but I think most teams are due to its historical use. Jira's workflow capabilities, although complex, really allow for a lot of customization that is sometimes needed for extremely technical products and product workflows. For our internal teams, Jira really allows for real-time communication and issue tracking, and again, although sometimes complex to build out, the dashboards that can be created to track projects, tasks, and issues you own or are watching, is definitely more advanced than any others that I have used outside of Jira.
Rebekah Ryan, PMP | TrustRadius Reviewer

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

Return on Investment

Atlassian Jira Align (formerly AgileCraft)

  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

Screenshots

Pricing Details

Atlassian Jira Align (formerly AgileCraft)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Atlassian Jira Align (formerly AgileCraft) Editions & Modules

Edition
Starting Price$27,000.001
Maximum Price$3,987,600.001
  1. Per Year
Additional Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Rating Summary

Likelihood to Recommend

Atlassian Jira Align (formerly AgileCraft)
8.2
OpenText Hightail
9.3

Support Rating

Atlassian Jira Align (formerly AgileCraft)
7.8
OpenText Hightail

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