405 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

  • OpenText Hightail ranks higher in 1 feature set: Project Management

Project Management

7.7

Atlassian Jira Align (formerly AgileCraft)

77%
8.2

OpenText Hightail

82%
Atlassian Jira Align (formerly AgileCraft) ranks higher in 11/16 features

Task Management

9.0
90%
21 Ratings
9.0
90%
4 Ratings

Resource Management

7.8
78%
21 Ratings
N/A
0 Ratings

Gantt Charts

7.2
72%
15 Ratings
N/A
0 Ratings

Scheduling

7.7
77%
17 Ratings
8.0
80%
3 Ratings

Workflow Automation

7.1
71%
16 Ratings
8.0
80%
2 Ratings

Team Collaboration

9.5
95%
21 Ratings
N/A
0 Ratings

Support for Agile Methodology

9.3
93%
20 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

6.0
60%
13 Ratings
N/A
0 Ratings

Document Management

6.6
66%
17 Ratings
N/A
0 Ratings

Email integration

7.4
74%
17 Ratings
N/A
0 Ratings

Mobile Access

5.7
57%
14 Ratings
8.0
80%
5 Ratings

Timesheet Tracking

7.9
79%
15 Ratings
N/A
0 Ratings

Change request and Case Management

8.3
83%
19 Ratings
N/A
0 Ratings

Budget and Expense Management

8.0
80%
11 Ratings
N/A
0 Ratings

Search

N/A
0 Ratings
7.0
70%
3 Ratings

Visual planning tools

N/A
0 Ratings
9.0
90%
3 Ratings

Professional Services Automation

7.4

Atlassian Jira Align (formerly AgileCraft)

74%

OpenText Hightail

Feature Set Not Supported
N/A
Atlassian Jira Align (formerly AgileCraft) ranks higher in 4/4 features

Quotes/estimates

7.7
77%
12 Ratings
N/A
0 Ratings

Invoicing

6.7
67%
12 Ratings
N/A
0 Ratings

Project & financial reporting

8.1
81%
14 Ratings
N/A
0 Ratings

Integration with accounting software

7.3
73%
8 Ratings
N/A
0 Ratings

Communication

Atlassian Jira Align (formerly AgileCraft)

Feature Set Not Supported
N/A
8.0

OpenText Hightail

80%
OpenText Hightail ranks higher in 4/4 features

Notifications

N/A
0 Ratings
9.0
90%
7 Ratings

Discussions

N/A
0 Ratings
8.0
80%
3 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.0
70%
1 Rating

Integrates with Outlook

N/A
0 Ratings
8.0
80%
2 Ratings

File Sharing & Management

Atlassian Jira Align (formerly AgileCraft)

Feature Set Not Supported
N/A
8.9

OpenText Hightail

89%
OpenText Hightail ranks higher in 8/8 features

Versioning

N/A
0 Ratings
9.0
90%
3 Ratings

Video files

N/A
0 Ratings
9.0
90%
8 Ratings

Audio files

N/A
0 Ratings
9.0
90%
8 Ratings

Document collaboration

N/A
0 Ratings
10.0
100%
5 Ratings

Access control

N/A
0 Ratings
10.0
100%
6 Ratings

Advanced security features

N/A
0 Ratings
8.0
80%
7 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.0
80%
2 Ratings

Device sync

N/A
0 Ratings
8.0
80%
4 Ratings

Attribute Ratings

  • OpenText Hightail is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.7

Atlassian Jira Align (formerly AgileCraft)

87%
21 Ratings
9.0

OpenText Hightail

90%
8 Ratings

Likelihood to Renew

9.5

Atlassian Jira Align (formerly AgileCraft)

95%
2 Ratings

OpenText Hightail

N/A
0 Ratings

Usability

6.9

Atlassian Jira Align (formerly AgileCraft)

69%
2 Ratings

OpenText Hightail

N/A
0 Ratings

Support Rating

7.3

Atlassian Jira Align (formerly AgileCraft)

73%
21 Ratings

OpenText Hightail

N/A
0 Ratings

Implementation Rating

10.0

Atlassian Jira Align (formerly AgileCraft)

100%
1 Rating

OpenText Hightail

N/A
0 Ratings

Likelihood to Recommend

Atlassian Jira Align (formerly AgileCraft)

The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Gene Baker | TrustRadius Reviewer

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Pros

Atlassian Jira Align (formerly AgileCraft)

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

OpenText Hightail

  • Management of content, communication, spaces, and projects in general.
  • Control of processes, tasks and activities between the different members of teams.
  • Collaborative work through different media and channels.
Anonymous | TrustRadius Reviewer

Cons

Atlassian Jira Align (formerly AgileCraft)

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Ryan McGarry | TrustRadius Reviewer

OpenText Hightail

  • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
Lisa Moughan | TrustRadius Reviewer

Pricing Details

Atlassian Jira Align (formerly AgileCraft)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per year

Atlassian Jira Align (formerly AgileCraft) Editions & Modules

Edition
Starting Price$27,000.001
Maximum Price$3,987,600.001
  1. per year
Additional Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 100MB per file upload

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

Likelihood to Renew

Atlassian Jira Align (formerly AgileCraft)

Atlassian Jira Align (formerly AgileCraft) 9.5
Based on 2 answers
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
Anonymous | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Usability

Atlassian Jira Align (formerly AgileCraft)

Atlassian Jira Align (formerly AgileCraft) 6.9
Based on 2 answers
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
Anonymous | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Support Rating

Atlassian Jira Align (formerly AgileCraft)

Atlassian Jira Align (formerly AgileCraft) 7.3
Based on 21 answers
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Prathamesh Muzumdar | TrustRadius Reviewer

OpenText Hightail

No score
No answers yet
No answers on this topic

Alternatives Considered

Atlassian Jira Align (formerly AgileCraft)

Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
Anonymous | TrustRadius Reviewer

OpenText Hightail

Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
Sarah Bandy | TrustRadius Reviewer

Return on Investment

Atlassian Jira Align (formerly AgileCraft)

  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
Anonymous | TrustRadius Reviewer

OpenText Hightail

  • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
Saryia Green | TrustRadius Reviewer

Screenshots

Add comparison