What users are saying about
15 Ratings
450 Ratings
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Score 8.3 out of 100
15 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • Atlassian Jira Align ranks higher in 1 feature set: Project Management
  • Paymo ranks higher in 1 feature set: Professional Services Automation

Project Management

7.9

Atlassian Jira Align

79%
6.0

Paymo

60%
Atlassian Jira Align ranks higher in 11/14 features

Task Management

9.1
91%
23 Ratings
3.6
36%
9 Ratings

Resource Management

8.0
80%
23 Ratings
5.4
54%
6 Ratings

Gantt Charts

7.5
75%
16 Ratings
4.5
45%
3 Ratings

Scheduling

8.2
82%
19 Ratings
7.0
70%
6 Ratings

Workflow Automation

7.2
72%
17 Ratings
N/A
0 Ratings

Team Collaboration

9.3
93%
23 Ratings
4.2
42%
6 Ratings

Support for Agile Methodology

9.4
94%
21 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

6.2
62%
14 Ratings
7.7
77%
2 Ratings

Document Management

7.3
73%
19 Ratings
5.1
51%
6 Ratings

Email integration

7.7
77%
19 Ratings
5.0
50%
4 Ratings

Mobile Access

6.5
65%
16 Ratings
5.4
54%
7 Ratings

Timesheet Tracking

8.3
83%
17 Ratings
9.0
90%
9 Ratings

Change request and Case Management

8.5
85%
20 Ratings
N/A
0 Ratings

Budget and Expense Management

8.0
80%
12 Ratings
8.8
88%
8 Ratings

Professional Services Automation

8.0

Atlassian Jira Align

80%
9.2

Paymo

92%
Paymo ranks higher in 3/4 features

Quotes/estimates

8.3
83%
13 Ratings
8.9
89%
3 Ratings

Invoicing

7.2
72%
13 Ratings
9.9
99%
3 Ratings

Project & financial reporting

8.5
85%
15 Ratings
8.9
89%
3 Ratings

Integration with accounting software

7.9
79%
9 Ratings
N/A
0 Ratings

Attribute Ratings

  • Atlassian Jira Align is rated higher in 1 area: Likelihood to Recommend
  • Paymo is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

8.7

Atlassian Jira Align

87%
23 Ratings
7.7

Paymo

77%
10 Ratings

Likelihood to Renew

9.5

Atlassian Jira Align

95%
2 Ratings

Paymo

N/A
0 Ratings

Usability

6.9

Atlassian Jira Align

69%
2 Ratings
9.0

Paymo

90%
1 Rating

Support Rating

7.1

Atlassian Jira Align

71%
21 Ratings
8.9

Paymo

89%
4 Ratings

Implementation Rating

10.0

Atlassian Jira Align

100%
1 Rating

Paymo

N/A
0 Ratings

Likelihood to Recommend

Atlassian Jira Align

Jira is the tool I use to oversee projects, allocate tasks to engineers, and monitor overall development. The openness and access that Jira offers are necessary for many teams. Jira ensures that no issue is overlooked and that everyone has access to the full picture of the processes they are involved in. In fact, team members are able to connect, share ideas, and attach crucial documents while receiving immediate updates on topics that are of interest to them.
Saket Pandey | TrustRadius Reviewer

Paymo

Beautiful interface throughout, easy setup, most natural progressions are fluid and easy to use. Browser functionality allows us to use it cross-platform. Very reasonable pricing model as well. We have had a little trouble using Paymo for the entire creative process to have proofs reviewed and approved. Also, have to use external forms to have work submitted from campus.
Anonymous | TrustRadius Reviewer

Pros

Atlassian Jira Align

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Paymo

  • The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks.
  • The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share.
  • I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track.
Daniel Summers Jr | TrustRadius Reviewer

Cons

Atlassian Jira Align

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Ryan McGarry | TrustRadius Reviewer

Paymo

  • It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you.
  • I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful
Kaitlin Berg | TrustRadius Reviewer

Pricing Details

Atlassian Jira Align

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per year

Atlassian Jira Align Editions & Modules

Edition
Starting Price$27,000.001
Maximum Price$3,987,600.001
  1. per year
Additional Pricing Details

Paymo

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 Up to 10 users

Paymo Editions & Modules

Edition
Small Office$11.951
Business$18.951
Free$02
  1. per user/per month
  2. Up to 10 users
Additional Pricing Details
Free version available for freelancers.

Likelihood to Renew

Atlassian Jira Align

Atlassian Jira Align 9.5
Based on 2 answers
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
Anonymous | TrustRadius Reviewer

Paymo

No score
No answers yet
No answers on this topic

Usability

Atlassian Jira Align

Atlassian Jira Align 6.9
Based on 2 answers
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
Anonymous | TrustRadius Reviewer

Paymo

Paymo 9.0
Based on 1 answer
It is a complete, a bit overambitious app but with many features that are needed. I didn't need most of the features but managed to make the most of the two I was using. Also, I think it is a well-rounded app and I am considering moving some team collab there.
Anonymous | TrustRadius Reviewer

Support Rating

Atlassian Jira Align

Atlassian Jira Align 7.1
Based on 21 answers
I am satisfied with the support for Atlassian JIRA Align (formerly Agile Craft). There is a broad knowledge base online provided by Atlassian for the various Jira products. There is also an online community that can help address questions and provide guidance. There is also excellent customer support. We haven't had to report any bugs or open any cases for our team.
Gene Baker | TrustRadius Reviewer

Paymo

Paymo 8.9
Based on 4 answers
Good! Fast, excellent, speedy responses. They always wanted to know why and how they could improve on something (good on receiving feedback, too). Not that they were much needed, but my limited experience with them is good; they were really keen to understand what the problem was really about and how they could help with it.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Atlassian Jira Align

Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
Anonymous | TrustRadius Reviewer

Paymo

We still use Trello and Slack, but Basecamp and HubSpot are too much for our operation to manage or integrate. Paymo is missing some of the tracking features of HubSpot and isn't as universally used as Basecamp but we've been with them for 8 years and they seem to know what matters most to their user base
Neal Bauer | TrustRadius Reviewer

Return on Investment

Atlassian Jira Align

  • It has a vast amount of features to implement in our project and the time management is a great ROI as well. As it is helping us to deliver our product in time.
  • We can trace our sprint activity and it helps us to collaborate well.
Kaniz Fatema | TrustRadius Reviewer

Paymo

  • Gives me more accurate time that I've spent on projects compared to older methods I've used.
  • Has data that I can pull together, for example my boss wanted to know the percentage of time I'd spent working on projects for one client compared to everything else - I was able to give them an accurate percentage.
  • Forces you to stay on top of jobs, which can lengthen the time to complete something
Heather Miller | TrustRadius Reviewer

Screenshots

Atlassian Jira Align

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