Jira Align vs. Paymo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Jira Align
Score 7.9 out of 10
N/A
Jira Align (formerly AgileCraft) is an enterprise-ready project management solution, now from Atlassian (acquired May 2019).
$27,000
per year
Paymo
Score 8.0 out of 10
N/A
Paymo is a collaborative work management platform that helps track team progress, collaborate in context, and make smarter decisions. It acts as a single source of truth, where project planning, resource scheduling, file proofing, time tracking, and billing feed into each other to co-exist under the same roof.
$0
Up to 10 users
Pricing
Jira AlignPaymo
Editions & Modules
Starting Price
$27,000.00
per year
Maximum Price
$3,987,600.00
per year
Free
$0
Up to 10 users
Small Office
$11.95
per user/per month
Business
$18.95
per user/per month
Offerings
Pricing Offerings
Jira AlignPaymo
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFree version available for freelancers.
More Pricing Information
Features
Jira AlignPaymo
Project Management
Comparison of Project Management features of Product A and Product B
Jira Align
7.6
20 Ratings
6% above category average
Paymo
5.9
9 Ratings
24% below category average
Task Management9.220 Ratings3.59 Ratings
Resource Management8.420 Ratings5.36 Ratings
Gantt Charts8.515 Ratings4.43 Ratings
Scheduling5.716 Ratings7.06 Ratings
Support for Agile Methodology9.519 Ratings00 Ratings
Support for Waterfall Methodology4.412 Ratings7.82 Ratings
Document Management4.616 Ratings5.06 Ratings
Email integration8.516 Ratings5.04 Ratings
Mobile Access4.513 Ratings5.37 Ratings
Timesheet Tracking9.514 Ratings9.09 Ratings
Change request and Case Management8.818 Ratings00 Ratings
Budget and Expense Management8.010 Ratings8.88 Ratings
Team Collaboration00 Ratings4.16 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Jira Align
-
Ratings
Paymo
9.2
3 Ratings
22% above category average
Quotes/estimates00 Ratings8.93 Ratings
Invoicing00 Ratings9.93 Ratings
Project & financial reporting00 Ratings8.93 Ratings
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Jira AlignPaymo
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User Ratings
Jira AlignPaymo
Likelihood to Recommend
9.1
(20 ratings)
7.0
(10 ratings)
Likelihood to Renew
9.9
(2 ratings)
-
(0 ratings)
Usability
5.2
(2 ratings)
9.0
(1 ratings)
Support Rating
7.0
(11 ratings)
8.9
(3 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Jira AlignPaymo
Likelihood to Recommend
Atlassian
The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
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ProfitSolv
Beautiful interface throughout, easy setup, most natural progressions are fluid and easy to use. Browser functionality allows us to use it cross-platform. Very reasonable pricing model as well. We have had a little trouble using Paymo for the entire creative process to have proofs reviewed and approved. Also, have to use external forms to have work submitted from campus.
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Pros
Atlassian
  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
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ProfitSolv
  • The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks.
  • The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share.
  • I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track.
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Cons
Atlassian
  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
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ProfitSolv
  • It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you.
  • I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful
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Likelihood to Renew
Atlassian
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
Read full review
ProfitSolv
No answers on this topic
Usability
Atlassian
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
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ProfitSolv
It is a complete, a bit overambitious app but with many features that are needed. I didn't need most of the features but managed to make the most of the two I was using. Also, I think it is a well-rounded app and I am considering moving some team collab there.
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Support Rating
Atlassian
Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
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ProfitSolv
Good! Fast, excellent, speedy responses. They always wanted to know why and how they could improve on something (good on receiving feedback, too). Not that they were much needed, but my limited experience with them is good; they were really keen to understand what the problem was really about and how they could help with it.
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Alternatives Considered
Atlassian
Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
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ProfitSolv
We still use Trello and Slack, but Basecamp and HubSpot are too much for our operation to manage or integrate. Paymo is missing some of the tracking features of HubSpot and isn't as universally used as Basecamp but we've been with them for 8 years and they seem to know what matters most to their user base
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Return on Investment
Atlassian
  • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
  • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
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ProfitSolv
  • Gives me more accurate time that I've spent on projects compared to older methods I've used.
  • Has data that I can pull together, for example my boss wanted to know the percentage of time I'd spent working on projects for one client compared to everything else - I was able to give them an accurate percentage.
  • Forces you to stay on top of jobs, which can lengthen the time to complete something
Read full review
ScreenShots

Paymo Screenshots

Screenshot of List View.Screenshot of Table View.Screenshot of Gantt Chart View.Screenshot of Full Task Details.Screenshot of Team Scheduling.Screenshot of Leave Planner.