452 Ratings
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Score 8.3 out of 100
16 Ratings
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Score 7.8 out of 100

Feature Set Ratings

  • Atlassian Jira Align ranks higher in 2 feature sets: Project Management, Professional Services Automation

Project Management

8.0

Atlassian Jira Align

80%
7.0

Projector PSA

70%
Atlassian Jira Align ranks higher in 11/14 features

Task Management

9.1
91%
23 Ratings
7.4
74%
8 Ratings

Resource Management

8.0
80%
23 Ratings
8.0
80%
8 Ratings

Gantt Charts

7.6
76%
16 Ratings
6.0
60%
3 Ratings

Scheduling

8.2
82%
19 Ratings
8.0
80%
9 Ratings

Workflow Automation

7.2
72%
17 Ratings
6.9
69%
6 Ratings

Team Collaboration

9.3
93%
23 Ratings
7.5
75%
7 Ratings

Support for Agile Methodology

9.4
94%
21 Ratings
5.8
58%
2 Ratings

Support for Waterfall Methodology

6.2
62%
14 Ratings
5.2
52%
3 Ratings

Document Management

7.3
73%
19 Ratings
8.5
85%
7 Ratings

Email integration

7.7
77%
19 Ratings
7.6
76%
5 Ratings

Mobile Access

6.5
65%
16 Ratings
3.7
37%
7 Ratings

Timesheet Tracking

8.3
83%
17 Ratings
9.3
93%
9 Ratings

Change request and Case Management

8.5
85%
20 Ratings
5.2
52%
3 Ratings

Budget and Expense Management

8.0
80%
12 Ratings
8.1
81%
9 Ratings

Professional Services Automation

8.0

Atlassian Jira Align

80%
7.9

Projector PSA

79%
Atlassian Jira Align ranks higher in 3/4 features

Quotes/estimates

8.3
83%
13 Ratings
N/A
0 Ratings

Invoicing

7.2
72%
13 Ratings
7.0
70%
2 Ratings

Project & financial reporting

8.5
85%
15 Ratings
8.5
85%
2 Ratings

Integration with accounting software

7.9
79%
9 Ratings
8.0
80%
3 Ratings

Attribute Ratings

  • Atlassian Jira Align is rated higher in 3 areas: Likelihood to Recommend, Usability, Implementation Rating
  • Projector PSA is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.7

Atlassian Jira Align

87%
23 Ratings
8.0

Projector PSA

80%
10 Ratings

Likelihood to Renew

9.5

Atlassian Jira Align

95%
2 Ratings
10.0

Projector PSA

100%
2 Ratings

Usability

6.9

Atlassian Jira Align

69%
2 Ratings
6.4

Projector PSA

64%
1 Rating

Availability

Atlassian Jira Align

N/A
0 Ratings
10.0

Projector PSA

100%
2 Ratings

Support Rating

7.1

Atlassian Jira Align

71%
21 Ratings

Projector PSA

N/A
0 Ratings

Implementation Rating

10.0

Atlassian Jira Align

100%
1 Rating
8.2

Projector PSA

82%
2 Ratings

Product Scalability

Atlassian Jira Align

N/A
0 Ratings
7.0

Projector PSA

70%
1 Rating

Likelihood to Recommend

Atlassian Jira Align

Jira is the tool I use to oversee projects, allocate tasks to engineers, and monitor overall development. The openness and access that Jira offers are necessary for many teams. Jira ensures that no issue is overlooked and that everyone has access to the full picture of the processes they are involved in. In fact, team members are able to connect, share ideas, and attach crucial documents while receiving immediate updates on topics that are of interest to them.
Saket Pandey | TrustRadius Reviewer

Projector PSA

We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems
Stuart Andrew Clark | TrustRadius Reviewer

Pros

Atlassian Jira Align

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG | TrustRadius Reviewer

Projector PSA

  • Resource Management - we are a national business and Projector provides us with the capability, in real time, to identify resource availability to meet current and upcoming project requirements. It allows us to
  • Reporting
Anonymous | TrustRadius Reviewer

Cons

Atlassian Jira Align

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Ryan McGarry | TrustRadius Reviewer

Projector PSA

  • One challenge has been the user interface of the management portal, but that is currently being overhauled. The new design is being rolled out incrementally, and so far we've been very impressed with it, both visually and functionally!
  • Projector is first and foremost a project management tool. Because of this, we had to come up with some workarounds for customized accounting tasks we needed that were not part of the native Projector logic, but we were able to get what we need done.
  • One thing we did have with our previous PSA tool and that isn't available in Projector is an integration with MS Outlook calendar. That would be a great feature for our team.
Anonymous | TrustRadius Reviewer

Pricing Details

Atlassian Jira Align

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per year

Atlassian Jira Align Editions & Modules

Edition
Starting Price$27,000.001
Maximum Price$3,987,600.001
  1. per year
Additional Pricing Details

Projector PSA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$15 per user

Projector PSA Editions & Modules

Edition
Team Edition$151
Professional Edition$251
Enterprise Edition$301
  1. per user
Additional Pricing Details

Likelihood to Renew

Atlassian Jira Align

Atlassian Jira Align 9.5
Based on 2 answers
There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
Anonymous | TrustRadius Reviewer

Projector PSA

Projector PSA 10.0
Based on 2 answers
We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
Anonymous | TrustRadius Reviewer

Usability

Atlassian Jira Align

Atlassian Jira Align 6.9
Based on 2 answers
Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
Anonymous | TrustRadius Reviewer

Projector PSA

Projector PSA 6.4
Based on 1 answer
Desktop interface feels complex to new users.
Jim Harter | TrustRadius Reviewer

Reliability and Availability

Atlassian Jira Align

No score
No answers yet
No answers on this topic

Projector PSA

Projector PSA 10.0
Based on 2 answers
In 5 years of use we have never experienced an unscheduled outage.
Anonymous | TrustRadius Reviewer

Support Rating

Atlassian Jira Align

Atlassian Jira Align 7.1
Based on 21 answers
I am satisfied with the support for Atlassian JIRA Align (formerly Agile Craft). There is a broad knowledge base online provided by Atlassian for the various Jira products. There is also an online community that can help address questions and provide guidance. There is also excellent customer support. We haven't had to report any bugs or open any cases for our team.
Gene Baker | TrustRadius Reviewer

Projector PSA

No score
No answers yet
No answers on this topic

Alternatives Considered

Atlassian Jira Align

Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
Anonymous | TrustRadius Reviewer

Projector PSA

We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.
Anonymous | TrustRadius Reviewer

Return on Investment

Atlassian Jira Align

  • It has a vast amount of features to implement in our project and the time management is a great ROI as well. As it is helping us to deliver our product in time.
  • We can trace our sprint activity and it helps us to collaborate well.
Kaniz Fatema | TrustRadius Reviewer

Projector PSA

  • Projector has had a great ROI. We are more efficient with planning, budgeting and analyzing inefficiencies.
  • Projector has allowed our office across the United States to access the same system and create a central database of all projects and services.
Anonymous | TrustRadius Reviewer

Screenshots

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