Likelihood to Recommend The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Gene Baker Vice President, Chief Architect, Development Manager and Software Engineer
Read full review RedTeam does a good job of allowing the company to view information in a way that is helpful to them. The superintendents out in the field don't necessarily need to see all of the same information that the people in the office do, so field share has been great for helping them manage their projects and submit daily reports of job progress. I can see this program working for both small and large companies and with a few tweaks, I might rate it even higher.
Read full review Pros Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams. Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks. Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below: Upload test cases against the story/requirement. once uploaded test cases will be visible under that story Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state. Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track. Read full review Building a proper estimate/proposal Managing the project from start to finish, including any changes The accounting process works well with our quickbooks, making the process for accounting easy Read full review Cons The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket). The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets. The interface on some smaller portions of the software are sometimes difficult to understand. Read full review Inability to delete certain information such as old duplicate vendors, contacts, etc. I run into a lot of road blocks with obscure permissions Some reports have issues when printing Read full review Likelihood to Renew There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
Read full review Usability Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
Read full review Support Rating Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
Read full review Alternatives Considered Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
Read full review Procore is [a] product that we [are] familiar with as well because a few other companies that we have partnered with use
Procore . The program is a good CPM, but RedTeam stands out to our company for the customer service. Over the years we have been able to communicate opportunities to make something more efficient and they have implemented some of those suggestions. That is invaluable to us.
Read full review Return on Investment It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams. I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted. Read full review It has eliminated the need for hundreds of spreadsheets for each job and has saved time overall It allows all facets of the company to see information as they need to see it It's a central place for everyone to store and access information rather than having files all over individual computers. Read full review ScreenShots